IATA: Technology to Drive Advances in Passenger Experience and Infrastructure

Warsaw, Poland, 2019-Oct-16 — /Travel PR News/ — The International Air Transport Association (IATA) called on governments and industry to work together to make the best use of modern technology to put the passenger at the center of the journey and to achieve greater efficiency from infrastructure. The call came during the opening address by Alexandre… Read the full press release

Krabi Airport rolls out world-class passenger technology, from global IT provider SITA

Krabi, Thailand, 2019-Sep-10 — /Travel PR News/ — As part of Krabi Airport’s development to become a regional aviation center under Thailand’s Department of Airports’ four-year strategic plan, the airport announced it will be rolling out world-class passenger technology, from global IT provider SITA. The systems include AirportConnect® Open, SITA’s common-use passenger processing (CUPPS) platform, along with self-service… Read the full press release

Doncaster Sheffield Airport rated the best UK airport and in the top ten European airports in global airport passenger survey

Doncaster, England, 2019-Aug-29 — /Travel PR News/ — Doncaster Sheffield Airport has been rated the best UK airport and in the top ten European airports in a leading global airport passenger service and benchmarking survey for the last year. The Airport Council International’s Airport Service Quality (ASQ) measures passenger satisfaction and rates all aspects of the… Read the full press release

Bangkok Airways unveils its new passenger lounges at Phuket International Airport

Bangkok, Thailand, 2019-Aug-27 — /Travel PR News/ — Recently, Bangkok Airways has introduced its new passenger lounges at Phuket International Airport, offering comfort and convenient for Bangkok Airways’s passengers while waiting for their flights. The new lounges are located near gate 4 on the 2nd floor of Domestic Departure Terminal. The brand new lounges have a… Read the full press release

ACI World: global passenger traffic continued to grow in May 2019 while the air freight market fell again

International air freight market continues to bear brunt of trade wars and protectionism Montreal, Canada, 2019-Jul-23 — /Travel PR News/ — Airports Council International (ACI) World reports that global passenger traffic continued to grow in May 2019 while the air freight market fell again. The global passenger market gained +3.1% in May, up from +2.9% in… Read the full press release

Sheremetyevo International Airport HY1 2019 passenger traffic 14.1% up YoY

MOSCOW, Russia, 2019-Jul-19 — /Travel PR News/ — Sheremetyevo International Airport has summed up its operating results for June and HY1 2019. Total passenger traffic in the first six months of 2019 was 23.404 million passengers, 14.1% up YoY. In HY1 2019, the airport provided 188,346 takeoff and landing operations, a 14.6% increase YoY. Sheremetyevo is… Read the full press release

Lufthansa Group airlines May 2019 passenger number rises by 2.8 percent year-on-year

Number of passengers rises by 2.8 percent year-on-year  Capacity utilization increases by 1.7 percentage points to 81.1 percent  Strongest passenger growth and offer increase in Munich  COLOGNE, Germany, 2019-Jun-14 — /Travel PR News/ — In May 2019, the Lufthansa Group airlines welcomed around 13.2 million passengers. This shows an increase of 2.8 percent compared to the… Read the full press release

Bangkok Airways selects Amadeus Altéa passenger service system (PSS) to enhance passenger experience

Bangkok, Thailand, 2019-Jun-14 — /Travel PR News/ — Bangkok Airways will shift its passenger service system (PSS) to Amadeus Altéa solutions which will include reservations, inventory, ticketing and departure control capabilities. The new system will help the airline enhance passenger experience by delivering more consistent and personalized customer services, and improve operational efficiency. Mr. Puttipong Prasarttong-Osoth,… Read the full press release

Budapest Airport installs brand new passenger boarding bridges

BUDAPEST, Hungary, 2019-May-28 — /Travel PR News/ — A special convoy reached Budapest Airport during the weekend. Some brand new passenger boarding bridges, to be installed on the southern side of pier B, arrived by truck from the factory of manufacturer Thyssenkrupp in Spain. Three newly manufactured passenger boarding bridges (PBBs), to complement the three already… Read the full press release

SITA implements communication and passenger processing systems at Israel’s newest airport — Ramon Airport

Eilat, Israel, 2019-May-08 — /Travel PR News/ — SITA, the global IT provider to the air transport industry, played a key role in supporting the smooth opening of Ramon Airport, Israel’s newest airport, which began operations early this year. SITA provided key communications systems as well as the airport’s common-use check-in and boarding gates. All SITA’s… Read the full press release

Bristol Airport achieves best ever scores for overall satisfaction, business passenger satisfaction and the arrivals passport process

Bristol, UK, 2019-May-07 — /Travel PR News/ — Bristol Airport gains high customer rankings achieving best ever scores for three areas including overall satisfaction, business passenger satisfaction and the arrivals passport process in ACI’s Airport Service Quality (ASQ) Survey in UK airports. The survey is an international airport passenger experience benchmarking programme and is the… Read the full press release

Indianapolis Airport Authority deploys iinside’s solution for monitoring passenger queuing

LiDAR-based Motion Analytics Platform to Monitor Airport Passenger Traffic in Real-Time ANAHEIM, Calif. and INDIANAPOLIS, 2019-Apr-24 — /Travel PR News/ — iinside, the leader in motion analytics in airports and other large public spaces, today (04/03/19) announced that it has been selected by the Indianapolis Airport Authority to install its solution for monitoring passenger queuing at… Read the full press release

Qatar Airways recognized for its outstanding onboard hospitality, passenger experience and charitable initiatives

Airline took home numerous awards from three prestigious ceremonies held in Hamburg during the month of April, including ‘Trendsetter of the Year’, ‘Best Charitable Initiatives’, ‘Best Onboard Catering Innovation’ and ‘Best Onboard Snacks’   DOHA, Qatar, 2019-Apr-17 — /Travel PR News/ — Qatar Airways is celebrating a successful month of April with a host of… Read the full press release

Ryanair Sun partners with Baltic Ground Services (BGS) for passenger and baggage handling services at Chopin Airport in Warsaw

Vilnius, Lithuania, 2019-Apr-03 — /Travel PR News/ — Baltic Ground Services (BGS), the only private operator of ground handling services at Chopin Airport in Warsaw (Poland), has signed a contract with Ryanair Sun for operations in the summer of 2019 (May – October). It includes complete passenger and baggage handling as well as all necessary services…. Read the full press release

Manchester Airports Group selects SITA to implement further passenger self-service across its three main airports

SITA’s self-service and baggage technology will provide a boost to airports’ capacity. Manchester, England, 2019-Mar-27 — /Travel PR News/ — As part of its focus on delivering a faster, more satisfying customer experience, MAG (Manchester Airports Group) has selected global IT provider SITA to implement further passenger self-service across the group’s three main airports. This follows… Read the full press release

All Nippon Airways announces series of comprehensive enhancements to improve passenger comfort and satisfaction

Enhancements will bring new options to in-flight meals and amenities. ANA aims to solidify its global appeal in 2019 and beyond. TOKYO, JAPAN, 2019-Feb-19 — /Travel PR News/ — Japan’s largest and 5-star airline for six consecutive years, will be undergoing a series of comprehensive enhancements designed to improve passenger comfort and satisfaction on all… Read the full press release

ACI World Airport Service Quality barometer: In 2018, overall passenger satisfaction on a global level, increased to 4.21 from 4.19 year on year

Montreal, Canada, 2019-Feb-15 — /Travel PR News/ — Overall global passenger satisfaction with airport service quality increased during 2018, according to the latest findings of the Airports Council International (ACI) World Airport Service Quality (ASQ) barometer . Airline check-in and passport/ID control processes generated the highest levels of satisfaction in 2018, while airport facilities are the points of… Read the full press release

The Gerald R. Ford International Airport marks an all-time passenger record for 2018

Grand Rapids, Mich., 2019-Jan-22 — /Travel PR News/ — The Gerald R. Ford International Airport (GFIA) set an all-time passenger record for 2018, marking the sixth straight year that the Airport has seen record-setting growth. In 2018, 3,263,234 passengers flew in and out of GFIA, an increase of 16-percent from 2017. The record-setting year was capped… Read the full press release

Gerald R. Ford International Airport to surprise its three millionth passenger with gifts and fantastic giveaways

Grand Rapids, Mich., 2018-Dec-04 — /Travel PR News/ — The Gerald R. Ford International Airport (GFIA) will be surprising its three millionth passenger on Wednesday, December 5th with a reception to also include surprises and giveaways for passengers flying that day. The Airport had a total of over 2.7 million passengers served through the end of… Read the full press release

Emirates introduces new high tech buses for airside passenger operations

Dubai, UAE, 2018-Nov-27 — /Travel PR News/ — To provide passengers with even more comfortable transfers when they arrive, depart or transit at Dubai international Airport, Emirates has taken the initiative to bring in a fleet of new high tech buses for airside passenger operations. These new dedicated buses will ferry Emirates’ passengers between the… Read the full press release

Seletar Airport starts operations at its new passenger terminal

SINGAPORE, 2018-Nov-23 — /Travel PR News/ — Seletar Airport started operations at its new passenger terminal today (19 November 2018). All operations have been transferred from the old terminal, situated at the west of the Seletar aerodrome, to the new one at the east. The new passenger terminal welcomed its first passengers today through the… Read the full press release

SITA 2018 Air Transport IT Insights: airports are investing in technology to banish waiting in lines and better manage rising passenger numbers

Miami, Florida, 2018-Nov-14 — /Travel PR News/ —As more than 350 airport leaders gather in Miami for the annual ACI-LAC Annual Assembly Conference and Exhibition, global IT provider SITA revealed that airports are investing in technology to banish waiting in lines and better manage rising passenger numbers. Passenger flow management, self-service at every step, and… Read the full press release

SITA enhances its airport operations and passenger flow management solutions with the acquisition of MEXIA Interactive

Acquisition will enhance SITA’s passenger flow and queue management capabilities Geneva, Switzerland, 2018-Nov-09 — /Travel PR News/ — SITA, the world’s leading specialist in air transport communications and IT solutions, today (06 November 2018) announced the acquisition of private company MEXIA Interactive (“MEXIA”), a leading global provider of curb-to-gate passenger analytics for the air transport industry. The… Read the full press release

British Airways wins the Best Domestic Airline category at the 2018 Scottish Passenger Agents’ Association Awards

LONDON, UK, 2018-Nov-09 — /Travel PR News/ — British Airways has won the Best Domestic Airline category at the prestigious Scottish Passenger Agents’ Association Awards for 2018. The award was accepted by Keith Chuter, British Airways’ sales manager, Scotland. Keith said: “We are delighted to have won this prestigious award.” “Our Scottish operation is a vital… Read the full press release

Qatar Airways introduces GlobalBeacon; further enhances passenger safety with real-time tracking

All Qatar Airways flights will now benefit from real-time tracking, further enhancing passenger safety The introduction of GlobalBeacon ahead of the ICAO 2018 flight tracking recommended timeline DOHA, Qatar, 2018-Nov-08 — /Travel PR News/ — Qatar Airways is proud to be the launch customer of GlobalBeacon, a key product solution created by FlightAware®and Aireon that… Read the full press release

dnata launches passenger handling operations at New York-JFK Airport

New York, USA, 2018-Aug-17 — /Travel PR News/ — dnata, one of the world’s largest air services providers, has launched passenger handling operations at New York-JFK Airport.  Already providing ground handling to over 50 airlines in the United States, this is a natural portfolio extension for dnata in New York. The launch customer is Copa… Read the full press release

UAE carrier Etihad Airways achieved highest ever passenger and cargo volumes in 2013

Abu Dhabi, UAE, 2014-1-6 — /travelprnews.com/ — Etihad Airways, the national airline of the United Arab Emirates, is celebrating a year of record-breaking success after achieving its highest ever passenger and cargo volumes in 2013. Nearly 12 million people flew with Etihad Airways last year, marking a significant increase of nearly 16 per cent in comparison to… Read the full press release