Airports Council International announces Martin Eurnekian as the new Chair of the ACI World Governing Board

Montreal, Canada, 2018-Dec-05 — /Travel PR News/ — Airports Council International (ACI) World has today (December 3, 2018) announced that Martin Eurnekian is the new Chair of the ACI World Governing Board. Mr. Eurnekian is the CEO of Corporación América Airports and President of Aeropuertos Argentina 2000 and just ended his term as President of the… Read the full press release

Sheremetyevo International Airport recognized with an ASQ Award for best airport in Europe, customer experience

MOSCOW, Russia, 2018-Sep-17 — /Travel PR News/ — On September 12, 2018 Sheremetyevo International Airport was recognized the best airport in Europe for customer experience. The award ceremony was held during the ACI Customer Excellence Global Summit 2018 in Halifax, Canada. ACI’s ASQ is the only global survey that encourages participating airports to improve continuously the… Read the full press release

ACI World launches policy paper on drones providing informed and practical recommendations for airports

Montreal, Canada, 2018-Aug-28 — /Travel PR News/ — In response to the rapid growth of the drone and Remotely Piloted Aircraft Systems (RPAS) market worldwide, Airports Council International (ACI) World has today (August 27, 2018) launched a policy paper on drones providing informed and practical recommendations for airports. Drone operations are expected to soon surpass the number of… Read the full press release

Sheremetyevo International Airport makes it to the ACI Director General’s Roll of Excellence

MOSCOW, Russia, 2018-Aug-01 — /Travel PR News/ — Sheremetyevo International Airport entered ACI Director General’s Roll of Excellence. The ACI Director General’s Roll of Excellence identifies airports that have been ranked as one of the top five airports by size or region in five of the last ten years in the ASQ Survey. ACI Airport Service Quality programme, the only worldwide service quality measurement and benchmarking service… Read the full press release

Airports and Airlines come together to help combat human trafficking

Montreal, 2018-Jul-30 — /Travel PR News/ — In support of the United Nations World Day Against Trafficking in Persons, Airports Council International (ACI) World and the International Air Transport Association (IATA) emphasized their joint commitment and work to help combat human trafficking. Aviation connects the world, carrying more than four billion passengers a year, but this… Read the full press release

2018 ACI Director General’s Roll of Excellence inductees announced

Programme recognizes consistent delivery of exceptional customer experience Montreal, 2018-Jul-17 — /Travel PR News/ — Airports Council International (ACI) World is delighted to announce the 2018 inductees into the ACI Director General’s Roll of Excellence. The honour recognizes those airports which, in the opinion of their passengers, have consistently delivered excellence in customer service. Passengers are… Read the full press release

O’Hare International Airport ranked in the top 20 airports worldwide for both passenger volume and cargo tonnage by ACI world

Chicago, IL, 2018-Apr-10 — /Travel PR News/ — ​Airports Council International (ACI) World today released its preliminary airport traffic rankings​ showing that O’Hare International Airport ranked sixth for total passenger traffic in 2017 and was among the top 20 airports in the world for total cargo volume. O’Hare is among only a few airports worldwide that rank in the… Read the full press release

Airports Council International announces the winners of the 2017 Airport Service Quality (ASQ) Awards

ACI World announces the world’s top airports for customer experience in 2017 Wave of new award winners reflecting increased competition amongst airports – Mar 06, 2018 Montreal, 2018-Mar-08 — /Travel PR News/ — Airports Council International (ACI) World announces the winners of the 2017 Airport Service Quality (ASQ) Awards . In 2017, over half of the world’s 7.7 billion… Read the full press release

ICAO president announced as keynote speaker for the 27th ACI Africa/World Annual General Assembly Conference & Exhibition

Montréal, 2017-Jun-21 — /Travel PR News/ — Airports Council International (ACI) has announced Dr. Olumuyiwa Benard Aliu, President of the Council of the International Civil Aviation Organization (ICAO), as keynote speaker for the 27th ACI Africa/World Annual General Assembly Conference & Exhibition. Dr. Aliu will address delegates following the opening session of the conference, taking place from… Read the full press release

Aerodrome Training to be Provided by Airports Council International and International Civil Aviation Organization

Aerodrome Training to be Provided by Airports Council International and International Civil Aviation Organization   Montreal, 2017-Jun-12 — /Travel PR News/ — Airports Council International (ACI) and the International Civil Aviation Organization (ICAO) have signed a Memorandum of Understanding (MoU) to work together on a wide range of aerodrome training services to benefit the 1,940 ACI… Read the full press release

Hartsfield-Jackson Atlanta International Airport the first airport in the U.S. to participate in the Smart Security project

MoU signed at the ACI-NA/World Annual General Assembly, Conference and Exhibition  Montréal, 2016-Sep-27 — /Travel PR News/ — A new Memorandum of Understanding (MoU) was signed today at the Airports Council International (ACI) North America/World Annual General Assembly, Conference and Exhibition by and between ACI World, the International Air Transport Association (IATA) and the City… Read the full press release

ICAO, IATA and ACI partner to host 25th AVSEC World Conference, 25-27 October 2016, Kuala Lumpur, Malaysia

Critical Security Challenges Top Agenda GENEVA, 2016-Sep-13 — /Travel PR News/ — The International Air Transport Association (IATA), The International Civil Aviation Organization (ICAO) and Airports Council International (ACI) have joined forces to address evolving aviation security risks with integrated solutions. Key topics such as securing landside spaces at airports, information sharing among governments, managing the… Read the full press release

ACI and ICAO announce new agreement aimed at reinforcing cooperation on airport security

Montréal, 2016-Mar-02 — /Travel PR News/ — Airports Council International (ACI) and the International Civil Aviation Organization (ICAO) have announced a new agreement aimed at reinforcing cooperation on airport security. The new Memorandum of Understanding (MoU) will see ACI and the UN aviation agency working more closely towards the objectives of ACI’s Airport Excellence (APEX) in… Read the full press release

ACI announces the winners of the 2015 Airport Service Quality (ASQ) Awards

Montreal, 2016-Mar-02 — /Travel PR News/ — Airports Council International (ACI) today (29 February 2016) announced the winners of the 2015 Airport Service Quality (ASQ) Awards. The world’s premier passenger service benchmarking programme for airports, ASQ delivered over 550,000 in-depth passenger surveys at over 300 airports across more than 80 countries worldwide last year. The 2015… Read the full press release

HIAA President and CEO Joyce Carter elected Regional Advisor to the 2015 Airports Council International North America World Governing Board

Halifax, N.S., 2015-10-12 — /Travel PR News/ — HIAA President and CEO, Joyce Carter has been elected to the 2015 Airports Council International North America (ACI-NA) World Governing Board as a Regional Advisor. The new members were announced October 6, during the 2015 ACI-NA Annual Conference and Exhibition in Long Beach, California. “Joyce has been active in… Read the full press release

Airports Council International announces the recipients of the prestigious 2014 Airport Service Quality (ASQ) Awards

Montreal, 2015-2-17 — /Travel PR News/ — Airports Council International (ACI) is pleased to announce the recipients of the prestigious 2014 Airport Service Quality (ASQ) Awards. As the industry’s most comprehensive passenger service benchmarking tool, the ACI ASQ Survey has reliably captured passengers’ immediate appraisal from check-in through departure at the gate at more than 300… Read the full press release

ACI announces the re-launch of its customer service benchmarking tool for airports worldwide – the Airport Service Quality (ASQ) programme

Montreal, 2015-2-2 — /Travel PR News/ — Airports Council International (ACI) announces the re-launch of the Airport Service Quality (ASQ) programme, ACI’s customer service benchmarking tool for airports worldwide. To date, ASQ has helped over 300 airports from around the world benchmark and improve their customer service initiatives. This exciting new phase of the programme will… Read the full press release

Melbourne Airport, Qantas Airways, ACI and IATA to work together to develop Smart Security pilot program for delivery at Melbourne Airport in 2015

Geneva/Montreal, 2014-11-4 — /Travel PR News/ — Australia’s Melbourne Airport, Qantas Airways, Airports Council International (ACI), and the International Air Transport Association (IATA) signed an agreement to work together to develop a Smart Security pilot program for delivery at Melbourne Airport in 2015. Smart Security is a joint project between IATA and ACI that brings stakeholders together… Read the full press release

Chicago Department of Aviation to co-host World Routes Strategy Summit on 21-22 September

Leaders of United, Emirates to keynote at World Routes in Chicago­ CHICAGO, 2014-6-12 — /Travel PR News/ — Senior figures from the aviation industry are signing up in force to speak at this year’s World Routes Strategy Summit which, held in partnership with ICAO and the World Bank, will take place alongside World Routes in Chicago, 20-23 September 2014. Jim Compton,… Read the full press release

Five airports operated by Airports Company South Africa awarded by the Airports Council International (ACI) for their excellence in customer service

Johannesburg, South Africa, 2014-2-20 — /travelprnews.com/ — Airports Company South Africa is proud to announce that five of its airports have been awarded by the Airports Council International (ACI) for their excellence in customer service as recognised by their passengers. O.R. Tambo International, Cape Town International, King Shaka International, Upington International Airports and East London Airport have… Read the full press release

Airports Council International and International Air Transport Association to jointly develop Smart Security (SmartS)

Geneva, Switzerland / Montreal, Canada, 2013-12-13 — /travelprnews.com/ — Airports Council International (ACI) and the International Air Transport Association (IATA) have signed a Memorandum of Understanding (MoU) jointly to develop Smart Security (SmartS). With the MoU, ACI and IATA can better align their resources and expertise to improve the journey from curb to boarding. Passengers will be… Read the full press release

Airports Council International released its 2012 World Annual Traffic Report (WATR)

Montréal, 2013-09-04 — /travelprnews.com/ — Today, ACI World announced the launch of its 2012 World Annual Traffic Report (WATR). The Report provides coverage of airport traffic statistics, thematic areas including passengers, cargo (freight and mail), aircraft movements, and new sections. With comprehensive data coverage from over 1,500 airports in over 150 countries worldwide, ACI’s flagship publication… Read the full press release

Airports Council International (ACI) and Aéroports de Montréal (AdM) partner to promote excellence in airport management

2013-07-15 — /travelprnews.com/ — Airports Council International (ACI) and Aéroports de Montréal (AdM) yesterday signed a Memorandum of Cooperation (MoC), in the presence of Montréal International and the International Civil Aviation Organization (ICAO), to promote excellence in airport management and operations at airports worldwide through ACI’s Airport Excellence (APEX) Programme. ACI formally launched its APEX in… Read the full press release