Tag Archives: Angela Gittens

HIAA President and CEO Joyce Carter elected Regional Advisor to the 2015 Airports Council International North America World Governing Board

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Halifax, N.S., 2015-10-12 — /Travel PR News/ — HIAA President and CEO, Joyce Carter has been elected to the 2015 Airports Council International North America (ACI-NA) World Governing Board as a Regional Advisor. The new members were announced October 6, during the 2015 ACI-NA Annual Conference and Exhibition in Long Beach, California. “Joyce has been active in… Read the full press release

Airports Council International announces the recipients of the prestigious 2014 Airport Service Quality (ASQ) Awards

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Montreal, 2015-2-17 — /Travel PR News/ — Airports Council International (ACI) is pleased to announce the recipients of the prestigious 2014 Airport Service Quality (ASQ) Awards. As the industry’s most comprehensive passenger service benchmarking tool, the ACI ASQ Survey has reliably captured passengers’ immediate appraisal from check-in through departure at the gate at more than 300… Read the full press release

ACI announces the re-launch of its customer service benchmarking tool for airports worldwide – the Airport Service Quality (ASQ) programme

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Montreal, 2015-2-2 — /Travel PR News/ — Airports Council International (ACI) announces the re-launch of the Airport Service Quality (ASQ) programme, ACI’s customer service benchmarking tool for airports worldwide. To date, ASQ has helped over 300 airports from around the world benchmark and improve their customer service initiatives. This exciting new phase of the programme will… Read the full press release

Melbourne Airport, Qantas Airways, ACI and IATA to work together to develop Smart Security pilot program for delivery at Melbourne Airport in 2015

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Geneva/Montreal, 2014-11-4 — /Travel PR News/ — Australia’s Melbourne Airport, Qantas Airways, Airports Council International (ACI), and the International Air Transport Association (IATA) signed an agreement to work together to develop a Smart Security pilot program for delivery at Melbourne Airport in 2015. Smart Security is a joint project between IATA and ACI that brings stakeholders together… Read the full press release

Chicago Department of Aviation to co-host World Routes Strategy Summit on 21-22 September

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Leaders of United, Emirates to keynote at World Routes in Chicago­ CHICAGO, 2014-6-12 — /Travel PR News/ — Senior figures from the aviation industry are signing up in force to speak at this year’s World Routes Strategy Summit which, held in partnership with ICAO and the World Bank, will take place alongside World Routes in Chicago, 20-23 September 2014. Jim Compton,… Read the full press release

Five airports operated by Airports Company South Africa awarded by the Airports Council International (ACI) for their excellence in customer service

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Johannesburg, South Africa, 2014-2-20 — /travelprnews.com/ — Airports Company South Africa is proud to announce that five of its airports have been awarded by the Airports Council International (ACI) for their excellence in customer service as recognised by their passengers. O.R. Tambo International, Cape Town International, King Shaka International, Upington International Airports and East London Airport have… Read the full press release

Airports Council International and International Air Transport Association to jointly develop Smart Security (SmartS)

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Geneva, Switzerland / Montreal, Canada, 2013-12-13 — /travelprnews.com/ — Airports Council International (ACI) and the International Air Transport Association (IATA) have signed a Memorandum of Understanding (MoU) jointly to develop Smart Security (SmartS). With the MoU, ACI and IATA can better align their resources and expertise to improve the journey from curb to boarding. Passengers will be… Read the full press release

Airports Council International released its 2012 World Annual Traffic Report (WATR)

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Montréal, 2013-09-04 — /travelprnews.com/ — Today, ACI World announced the launch of its 2012 World Annual Traffic Report (WATR). The Report provides coverage of airport traffic statistics, thematic areas including passengers, cargo (freight and mail), aircraft movements, and new sections. With comprehensive data coverage from over 1,500 airports in over 150 countries worldwide, ACI’s flagship publication… Read the full press release

Airports Council International (ACI) and Aéroports de Montréal (AdM) partner to promote excellence in airport management

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2013-07-15 — /travelprnews.com/ — Airports Council International (ACI) and Aéroports de Montréal (AdM) yesterday signed a Memorandum of Cooperation (MoC), in the presence of Montréal International and the International Civil Aviation Organization (ICAO), to promote excellence in airport management and operations at airports worldwide through ACI’s Airport Excellence (APEX) Programme. ACI formally launched its APEX in… Read the full press release