Gatwick Airport provides passengers with easy access to information with the launch of Gatwick chatbot

Gatwick chatbot’ provides flight information, flight specific notifications, and information on airport shops, restaurants and other facilities Currently responds to passenger queries in English but service will be extended to other languages next year Gatwick plans to enable the service on other chat platforms including WhatsApp and Apple Business Messenger in the future LONDON, UK,… Read the full press release

Hyatt enhances Hyatt mobile app with new features

Redesigned app unlocks new experiences for World of Hyatt members CHICAGO, IL, 2019-Aug-06 — /Travel PR News/ — Hyatt Hotels Corporation (NYSE: H) today (August 1, 2019) announced a redesigned World of Hyatt mobile app with new features that enable loyalty members to customize their stays and provide a more seamless experience throughout their travel journey. Available on both iOS… Read the full press release

IATA announces the launch of the NDC Matchmaker

Geneva, Switzerland, 2019-Aug-06 — /Travel PR News/ — The International Air Transport Association (IATA) announced the launch of the NDC Matchmaker, a free web-based tool to bring more visibility to travel distribution stakeholders that are collaborating on implementations of the New Distribution Capability (NDC). The NDC Matchmaker enables airlines, travel sellers and content aggregators (such as global… Read the full press release

Deutsche Hospitality Customer Service now can also be reached via WhatsApp Business

Deutsche Hospitality adds WhatsApp Business to its communication channels Frankfurt am Main, Germany, 2019-Jul-30 — /Travel PR News/ — As part of a pilot cooperation project, Deutsche Hospitality Customer Service can also be reached via WhatsApp Business with immediate effect. This innovative concept is the result of Deutsche Hospitality’s collaboration with Facebook and its marketing… Read the full press release

OpenTable to offer delivery and pick-up options through partnership with Caviar, Grubhub and Uber Eats

Caviar, Grubhub, Uber Eats partnerships enable delivery and pick-up through OpenTable’s app SAN FRANCISCO, CA, 2019-Jul-26 — /Travel PR News/ — OpenTable, the world’s leading provider of online restaurant reservations and part of Booking Holdings, Inc. (NASDAQ: BKNG), today announced that it has partnered with Caviar, Grubhub and Uber Eats to offer delivery and pick-up options at thousands of restaurants on OpenTable’s newly updated… Read the full press release

Boeing introduces Jeppesen Mobile QuickClear to simplify U.S. Customs and Border Protection processes for pilots

Mobile QuickClear application simplifies U.S. Customs and Border Protection processes for business and general aviation pilots OSHKOSH, Wis., 2019-Jul-26 — /Travel PR News/ — Boeing [NYSE: BA] has introduced a new digital application, Jeppesen Mobile QuickClear. This application, created in partnership with Airside Mobile for encryption and data management services, simplifies the international clearance process with… Read the full press release

Radisson Hotel Group launches new multi-brand and mobile-first global website, RadissonHotels.com

BRUSSELS, Belgium, 2019-Jul-19 — /Travel PR News/ — Radisson Hotel Group, one of the world’s largest hotel groups, is proud to launch its new multi-brand and mobile-first global website, RadissonHotels.com, which also serves as the unique platform for Radisson Rewards members. Complementing the revamped site will be the Radisson Hotels App, available by the end of… Read the full press release

Marriott International launches a custom app-based wellbeing challenge, TakeCare Level30

With an award-winning culture of promoting employee wellbeing, Marriott invites guests, job seekers and the general public to join its annual challenge and live well for 90-days. Bethesda, MD, 2019-Jul-18 — /Travel PR News/ — Marriott International announced today (07/15/2019) the launch of TakeCare Level30, a custom app-based wellbeing challenge available for guests and associates… Read the full press release

Japan Airlines launches new online service where customers can earn and redeem miles at Hotels and Online Retailers around the World

Earn and Redeem Miles at Hotels and Online Retailers around the World Tokyo, Japan, 2019-Jul-17 — /Travel PR News/ — Japan Airlines (JAL) has launched a new online service where customers can earn and redeem miles on hotel bookings, car rentals, and online shops providing a mileage service that offers convenience and incredible value to their… Read the full press release

Kansas City Aviation Department launches new website to track construction progress of the new, single terminal at Kansas City International Airport

Kansas City, MO, 2019-Jun-20 — /Travel PR News/ — The Kansas City Aviation Department today (6/18/2019) launched an expanded website, BuildKCI.com, to track construction progress over the next four years of the new, single terminal at Kansas City International Airport. The site’s URL and an introductory splash page were previously announced during the groundbreaking in March… Read the full press release

Bangkok Airways selects Amadeus Altéa passenger service system (PSS) to enhance passenger experience

Bangkok, Thailand, 2019-Jun-14 — /Travel PR News/ — Bangkok Airways will shift its passenger service system (PSS) to Amadeus Altéa solutions which will include reservations, inventory, ticketing and departure control capabilities. The new system will help the airline enhance passenger experience by delivering more consistent and personalized customer services, and improve operational efficiency. Mr. Puttipong Prasarttong-Osoth,… Read the full press release

OpenTable partners with Upserve to connect dining habits, preferences and reservations to elevate hospitality

SAN FRANCISCO, CA, 2019-Jun-06 — /Travel PR News/ — OpenTable, the world’s leading provider of online restaurant reservations and part of Booking Holdings, Inc. (NASDAQ: BKNG), today ( June 5, 2019) announced an industry-first partnership with Upserve, a full-service Restaurant Management Platform. The partnership allows data and guest insights to flow in real-time both ways between OpenTable’s GuestCenter operating system and… Read the full press release

Travelport signed up over fifty agency customers across five continents to its Trip Assist white-label mobile app

app satisfies traveler demand for ‘one stop’ mobile solution Langley, U.K., 2019-May-31 — /Travel PR News/ — Travelport, a leading travel commerce platform, announced today (28 May 2019) that it has now signed up over fifty agency customers across five continents to its Trip Assist white-label mobile app. Trip Assist is a branded mobile app… Read the full press release

Tourism Authority of Thailand and Alipay announce strategic partnership

New initiative to offers better experiences for Chinese tourists visiting Thailand. Bangkok, Thailand, 2019-May-28 — /Travel PR News/ — The Tourism Authority of Thailand (TAT) and Alipay (Hangzhou) Information Technology Co., Ltd.  today (May 27, 2019) signed a Letter of Intent (LoI) to form a long-term strategic partnership that offers Chinese tourists more product and service… Read the full press release

Accor and meetago® announce strategic international partnership

ACCOR AND MEETAGO ARE STARTING UP A JOINT CONNECTIVITY SOLUTION, WHICH WILL BE OFFERED TO MORE THAN 1,600 MEETING HOTELS WORLDWIDE. Paris, France, 2019-May-23 — /Travel PR News/ — In the context of IMEX, Accor and meetago® agreed on a strategic international partnership for its core meeting and events business today. This deeper level of… Read the full press release

CWT research reveals that travelers prefer to manage their travel transactions digitally, via an app or browser

AMSTERDAM, the Netherlands, 2019-May-23 — /Travel PR News/ — Research by CWT, the B2B4E travel management platform, shows that travelers prefer to manage their travel transactions digitally, via an app or browser. 69% of business travelers prefer to book their flights digitally rather than have human interactions. That continues to rise for hotel reservations (78%),… Read the full press release

VisitScotland opens a brand new iCentre for the capital city

EDINBURGH, Scotland, 2019-May-23 — /Travel PR News/ — VisitScotland has unveiled its new visitor information centre within the City Chambers on the Royal Mile in Edinburgh. VISITORS to Scotland will experience cutting edge information and inspiration as VisitScotland opens a brand new iCentre for the capital city on May 22nd 2019. The national tourism organisation today… Read the full press release

Ryanair becomes the first european Airline to introduce world leading pilot training safety app

DUBLIN, Ireland, 2019-May-16 — /Travel PR News/ — Ryanair, Europe’s No. 1 airline, today (15 May) announced a six-year deal with CEFA Aviation, a leader in flight safety and pilot training software and services, to provide world first cloud-based mobile service CEFA AMS (Aviation Mobile Services) for Ryanair’s pilot training programmes. With this new partnership, launched… Read the full press release

Japan Airlines launches new domestic flight reservation system

Tokyo, Japan, 2019-May-16 — /Travel PR News/ — Japan Airlines (JAL) today (May 14, 2019) announced the launch of a new domestic flight reservation system on its homepage, www.jal.co.jp/en. In the JAL Group Medium Term Management Plan, one of the management goals focused on improving customer satisfaction levels by the year 2020. Based on customer feedback, the… Read the full press release

Blind and visually impaired passengers can now get free 24/7 help at Gatwick via the camera on their mobile phone

Professionally trained agents now guide passengers through the airport, help them read documents or even find their bag on the luggage carousel Chair of easyJet’s Accessibility Advisory Group, Lord David Blunkett, says this: “will be life changing in terms of providing equality to passengers with no or little sight” New service is part of Gatwick’s ambition… Read the full press release

Brussels Airport deploys WeChat to be able to communicate easier with its Chinese travellers

Brussels, Belgium, 2019-Apr-26 — /Travel PR News/ — Brussels Airport has been active on the leading social media channels such as Facebook, Twitter, YouTube and Instagram for years in an effort to keep its passengers as well and as promptly informed as possible about the ins and outs at the airport. It has recently added a… Read the full press release

Oman Air introduces its revamped mobile application

MUSCAT, Oman, 2019-Apr-01 — /Travel PR News/ — Oman Air, the national carrier of the Sultanate of Oman, has introduced its revamped mobile application for iOS and Android smartphones allowing its guests to organise and manage their journey on the go. Utilizing the latest innovations in mobile technology, Oman Air’s new app is a user-friendly platform… Read the full press release

RCD Hotels partners with Duetto to strengthen its all-inclusive revenue strategy

With Hard Rock and Nobu Los Cabos expected to open in summer 2019, RCD Hotels seeks a game-changing resort revenue strategy. Cancun, Mexico, 2019-Apr-01 — /Travel PR News/ — All-inclusive resorts require a unique revenue strategy, and RCD Hotels is partnering with Duetto to have better forecasting insights and drive more revenue at their two newest… Read the full press release

Booking Holdings nominates Wei Hopeman and Vanessa Wittman for election to its Board

NORWALK, Conn., 2019-Mar-29 — /Travel PR News/ — The Board of Directors of Booking Holdings Inc. (NASDAQ: BKNG) today (March 28, 2019) announced that it has nominated Wei Hopeman, Managing Partner at Arbor Ventures, and Vanessa Wittman, who will be joining Glossier as Chief Financial Officer in April, for election to the Board at the company’s Annual Meeting of Stockholders in June 2019…. Read the full press release

Macao Government Tourism Office (MGTO) launches three smart tourism projects

Macao, China, 2019-Mar-28 — /Travel PR News/ — Macao Government Tourism Office (MGTO) officially launched three smart tourism projects into service today (26 March), fully capitalizing on the leading technology of Alibaba Cloud on cloud computing, big data application and other areas to push forward smart tourism. The projects are expected to bring greater convenience for… Read the full press release

SITA’s 2019 Passenger IT Insights reveals passengers are demanding more mobile services in relation to their baggage

Updates at arrivals are an added benefit of baggage tracking LONDON, UK, 2019-Mar-27 — /Travel PR News/ — While the adoption of technology has improved passenger satisfaction across the airport journey, the biggest jump by far over the past year was at baggage collection. SITA’s 2019 Passenger IT Insights shows that passengers are demanding more mobile services in… Read the full press release

Lufthansa Innovation Hub starts RYDES mobility app

Europe’s first reward program for all urban mobility services as well as air, rail and bus travel between different cities Eurowings and the carsharing provider MILES support the launch with their own mobility challenges and rewards The RYDES app is now available for iOS and Android COLOGNE, Germany, 2019-Mar-21 — /Travel PR News/ — In cities… Read the full press release

SITA to deliver a technology revamp for Istanbul Sabiha Gökçen International Airport

Istanbul, Turkey, 2019-Mar-20 — /Travel PR News/ — Istanbul Sabiha Gökçen International Airport, one of the fastest-growing airports in the world, has contracted global IT provider SITA to deliver a technology revamp that will allow the airport to better manage every aspect of its vast operation. SITA will upgrade its existing Airport Management Solution (AMS) –  a suite… Read the full press release

Four Seasons Hotels and Resorts awarded Five-Star ratings for all of its UAE Collection properties in the Forbes Travel Guide 2019

Four Seasons properties in Abu Dhabi and Dubai achieve the highest commendation for their impeccable service and luxurious facilities in Forbes annual rundown of the world’s finest hotels Abu Dhabi, U.A.E., 2019-Mar-20 — /Travel PR News/ — Four Seasons Hotels and Resorts, the world’s leading luxury hospitality company, has been awarded Five-Star ratings for all of… Read the full press release

Scoot adds PayNow as a payment option

Scoot customers in Singapore can now choose to pay via PayNow, credit card or AXS when booking flights via FlyScoot website. Singapore, 2019-Mar-19 — /Travel PR News/ — Scoot today (18 March 2019) announced the availability of PayNow as a payment option for customers who book flights via the FlyScoot website – becoming the first airline… Read the full press release