Iberia Enhances Customer Experience with WhatsApp Flight Notifications

The airline’s customers receive check-in and gate information.    Soon, Iberia will also send information regarding changes to flight schedules and connecting gates.    All passengers registered on iberia.com and members of the Iberia Plus programme can use this service.    WhatsApp thus becomes a strategic and preferred channel for customers to receive information in… Read the full press release

Cathay Pacific to provide more assistance to customers through WhatsApp

Customers can now contact us with their enquiries via a dedicated WhatsApp channel Hong Kong, China, 2021-Jan-13 — /Travel PR News/ — As part of our commitment to offer a great customer experience, today (January 11, 2021) Cathay Pacific announces the opening of WhatsApp as a channel for our customers to contact us whenever they… Read the full press release

Spirit Airlines connects with its Guests via the messaging application WhatsApp

New texting and messaging solution also allows Guests to ask questions, modify travel and make reservations in English and Spanish starting September 1 MIRAMAR, Fla., 2019-Aug-28 — /Travel PR News/ — Spirit Airlines, the fastest growing airline in the United States, continues its commitment to invest in the Guest experience with an industry-leading technology to connect… Read the full press release