SITA 2019 China IT Insights: Airlines and airports in China embrace artificial intelligence and automation to provide next level of passenger service

Investments in chatbots, biometrics and blockchain to boost passenger experience Nanning, China, 2019-Nov-28 — /Travel PR News/ — Airlines and airports in China are moving to another level of passenger service. They are embracing artificial intelligence and automation to provide the hyper-personalized self-service experience their passengers are demanding. According to the SITA 2019 China IT… Read the full press release

SITA acquires main IT service provider to Naples Airport

Italian company specializes in tailor-made software solutions for airports and is the main IT provider for Naples Airport Lisbon, Portugal, 2019-Nov-08 — /Travel PR News/ — SITA, the leading IT provider to the air transport industry, today (06 November 2019) announced that it had acquired 100% of Software Design, an Italian software and solution integrator tailored… Read the full press release

SITA: Investment made by airlines and airports significantly improved both satisfaction levels for passengers and average processing time

Investment has resulted in significantly higher passenger satisfaction and shorter queues. Lisbon, Portugal, 2019-Nov-08 — /Travel PR News/ — Airlines and airports spent a record US$50 billion in 2018 on IT to support improvements to the passenger journey and are now beginning to enjoy the benefit of that investment. Figures published by SITA for the first… Read the full press release

SITA to manage and support all key systems across Kotoka International Airport’s newly commissioned Terminal 3

Accra, Ghana, 2019-Oct-22 — /Travel PR News/ — Ghana Airports Company Limited has extended its agreement with SITA to manage and support all airport passenger processing, baggage management, and airport operations systems across Kotoka International Airport’s newly commissioned Terminal 3 for the next five years. SITA’s technology will be vital in positioning the airport as the… Read the full press release

Krabi Airport rolls out world-class passenger technology, from global IT provider SITA

Krabi, Thailand, 2019-Sep-10 — /Travel PR News/ — As part of Krabi Airport’s development to become a regional aviation center under Thailand’s Department of Airports’ four-year strategic plan, the airport announced it will be rolling out world-class passenger technology, from global IT provider SITA. The systems include AirportConnect® Open, SITA’s common-use passenger processing (CUPPS) platform, along with self-service… Read the full press release

SITA report reveals tech-savvy travelers demand more automated, seamless journeys

New SITA report shows tech-savvy travelers demand more automated, seamless journeys World Aviation Festival, London, 2019-Sep-03 — /Travel PR News/ — Airport and airline IT executives believe that the growing number of tech-savvy travelers will have the biggest impact on their digital plans over the next six years to 2025. This is revealed in a new… Read the full press release

Malaysia Airports kicks off digital airport initiative with SITA at KL International Airport

Kuala Lumpur, Malaysia, 2019-Aug-21 — /Travel PR News/ — Malaysian Prime Minister, Tun Dr Mahathir Mohamad, tested new biometric passenger processing at the KLIA Main Terminal as part of its 21st anniversary celebration held recently. SITA, the global IT provider to the air transport industry, and Malaysia Airports have signed a Memorandum of Understanding (MOU) for… Read the full press release

Grupo Aeroportuario Del Pacífico moves its 11th airport onto the SITA AirportConnect Open platform

Mexicali International latest airport managed by GAP to move to SITA’s common-use platform Mexico City, Mexico, 2019-Aug-07 — /Travel PR News/ — Grupo Aeroportuario Del Pacífico, S.A.B. de C.V or “GAP”, which operates airports in the Pacific region of Mexico, has moved its 11th airport onto the SITA AirportConnect Open platform. By using this world-class technology, GAP plans to… Read the full press release

SITA’s self-service kiosks and bag-drop solutions installed at Buenos Aires Ezeiza International Airport

Buenos Aires, Argentina, 2019-Jul-27 — /Travel PR News/ — When the new departures terminal opens at Buenos Aires’ main airport in October, passengers will be able to check in and drop off their baggage in record time, without having to queue for an agent. This is thanks to technology from SITA, the global IT provider to… Read the full press release

SITA announces that Southwest Airlines® is the latest carrier to join NDC Exchange

ATPCO and SITA platform simplifies NDC adoption by enabling connectivity across the travel distribution ecosystem Dulles, VA, 2019-Jul-19 — /Travel PR News/ — ATPCO and SITA today (17 July 2019) announced that Southwest Airlines® is the latest carrier to join NDC Exchange, a platform for NDC that enables content interoperability across the airline distribution ecosystem. By joining NDC Exchange,… Read the full press release

Swissport and SITA team up to unlock new data insights to deliver enriched, predictive analytics for the aviation industry

Opfikon, Switzerland, 2019-Jun-20 — /Travel PR News/ — Swiss ground service and air cargo handling group, Swissport International, and SITA have joined forces to develop a new model which will unlock the value of the vast range of air transport data available to deliver enriched, predictive analytics for the entire industry. This initiative is aimed not… Read the full press release

Viggo implements SITA’s latest Airport Management System at Eindhoven Airport

With flights arriving and departing every few minutes, a real-time overview of resources is vital. Dublin, Ireland, 2019-May-24 — /Travel PR News/ — Viggo, the sole ground handler at Eindhoven Airport, has implemented SITA’s latest Airport Management System to manage one of Europe’s fastest-growing regional airports, ensuring timely aircraft turnaround times and a more efficient passenger journey. With… Read the full press release

SITA implements communication and passenger processing systems at Israel’s newest airport — Ramon Airport

Eilat, Israel, 2019-May-08 — /Travel PR News/ — SITA, the global IT provider to the air transport industry, played a key role in supporting the smooth opening of Ramon Airport, Israel’s newest airport, which began operations early this year. SITA provided key communications systems as well as the airport’s common-use check-in and boarding gates. All SITA’s… Read the full press release

Athens Airport becomes the first airport in Europe to trial facial biometrics solution, SITA Smart Path

Greece’s largest airport becomes Europe’s first to use biometric identity at security. Athens, Greece, 2019-Mar-28 — /Travel PR News/ — Passengers flying with Aegean Airlines from Athens International Airport are being offered a faster, more efficient journey through the airport by merely scanning their face at check-in and at security points. Athens Airport has become the… Read the full press release

SITA’s 2019 Passenger IT Insights reveals passengers are demanding more mobile services in relation to their baggage

Updates at arrivals are an added benefit of baggage tracking LONDON, UK, 2019-Mar-27 — /Travel PR News/ — While the adoption of technology has improved passenger satisfaction across the airport journey, the biggest jump by far over the past year was at baggage collection. SITA’s 2019 Passenger IT Insights shows that passengers are demanding more mobile services in… Read the full press release

Manchester Airports Group selects SITA to implement further passenger self-service across its three main airports

SITA’s self-service and baggage technology will provide a boost to airports’ capacity. Manchester, England, 2019-Mar-27 — /Travel PR News/ — As part of its focus on delivering a faster, more satisfying customer experience, MAG (Manchester Airports Group) has selected global IT provider SITA to implement further passenger self-service across the group’s three main airports. This follows… Read the full press release

SITA to deliver a technology revamp for Istanbul Sabiha Gökçen International Airport

Istanbul, Turkey, 2019-Mar-20 — /Travel PR News/ — Istanbul Sabiha Gökçen International Airport, one of the fastest-growing airports in the world, has contracted global IT provider SITA to deliver a technology revamp that will allow the airport to better manage every aspect of its vast operation. SITA will upgrade its existing Airport Management Solution (AMS) –  a suite… Read the full press release

His Highness (HH) Sheikh Ahmed bin Saeed al Maktoum attends SITA 2019 Kick-off for the Middle East, India and Africa region

Dubai, United Arab Emirates, 2019-Jan-24 — /Travel PR News/ — His Highness (HH) Sheikh Ahmed bin Saeed al Maktoum, Chairman of Dubai Airports; President of the Dubai Civil Aviation Authority; Chairman and CEO of Emirates Group today (23 January 2019) attended the SITA 2019 Kick-off for the Middle East, India and Africa region (MEIA) at the… Read the full press release

Aviareto, SITA and the Irish Government joint venture, celebrates One million registrations and half a trillion dollars of aircraft assets

One million registrations and half a trillion dollars of aircraft assets Dublin, Ireland, 2019-Jan-23 — /Travel PR News/ — Aviareto, the joint venture between SITA and the Irish Government, is celebrating its one millionth registration of aircraft assets. Aviareto holds the contract with the United Nations’ International Civil Aviation Organization (ICAO) to operate the International Registry… Read the full press release

SITA selected to transform the management of Heathrow’s vast communication network

New outsourcing agreement leverages innovative technologies and a strong support service  LONDON, UK, 2018-Nov-23 — /Travel PR News/ — Heathrow has signed an innovative outsourcing agreement with SITA, the global IT company, to transform the management of the airport’s vast communication network into a smarter, automated service. Heathrow’s Network Tower supports every aspect of the network,… Read the full press release

SITA 2018 Air Transport IT Insights for China: Airports in China are increasingly investing in technology

Survey shows increased investment in IT to manage China’s fast-growing industry Beijing, China, 2018-Nov-21 — /Travel PR News/ — Airports in China are increasingly investing in technology to equip new airports and terminals and manage rising passenger numbers. The SITA 2018 Air Transport IT Insights for China show that as airline passenger numbers in China rose nearly 13%… Read the full press release

SITA’s Automated Border Control Gates make airport journey smooth at Punta Cana International Airport

SITA’s automated immigration technology processes passengers in seconds Punta Cana, 2018-Nov-16 — /Travel PR News/ — Punta Cana International Airport (PUJ), the busiest airport in the Dominican Republic, is using SITA’s Automated Border Control Gates to automate the border process for passengers from the US and Canada, as well as Spain, UK, and France, as they leave… Read the full press release

SITA 2018 Air Transport IT Insights: airports are investing in technology to banish waiting in lines and better manage rising passenger numbers

Miami, Florida, 2018-Nov-14 — /Travel PR News/ —As more than 350 airport leaders gather in Miami for the annual ACI-LAC Annual Assembly Conference and Exhibition, global IT provider SITA revealed that airports are investing in technology to banish waiting in lines and better manage rising passenger numbers. Passenger flow management, self-service at every step, and… Read the full press release

SITA enhances its airport operations and passenger flow management solutions with the acquisition of MEXIA Interactive

Acquisition will enhance SITA’s passenger flow and queue management capabilities Geneva, Switzerland, 2018-Nov-09 — /Travel PR News/ — SITA, the world’s leading specialist in air transport communications and IT solutions, today (06 November 2018) announced the acquisition of private company MEXIA Interactive (“MEXIA”), a leading global provider of curb-to-gate passenger analytics for the air transport industry. The… Read the full press release

ATPCO and SITA welcome leading global travel search site Skyscanner to its NDC Exchange platform

Community platform enabling robust airline offer creation continues to see rapid industry adoption Dulles, VA, 2018-Oct-29 — /Travel PR News/ — ATPCO and SITA today (26 October 2018) announced that the leading global travel search site Skyscanner has joined NDC Exchange, a platform that enables content interoperability across the airline distribution ecosystem and is a trusted… Read the full press release

SITA to deploy further 15 Scan&Fly units at Kuala Lumpur International Airport Terminal 2

SITA Scan&Fly halves baggage processing and cuts check-in wait times for AirAsia passengers Singapore, 2018-Oct-18 — /Travel PR News/ — SITA today (16 October 2018) announced that it will deploy a further 15 Scan&Fly units at Kuala Lumpur International Airport Terminal 2 (klia2), following the successful implementation of 15 units earlier this year. Baggage processing time has… Read the full press release

Moscow Domodedovo Airport and S7 Airlines have implement SITA’s Scan&Fly self-bag drop technology

SITA’s Scan&Fly allows passengers to check-in their bags in under a minute Moscow, Russia, 2018-Oct-16 — /Travel PR News/ — Moscow Domodedovo Airport and S7 Airlines have implemented SITA’s Scan&Fly self-bag drop technology, providing passengers with a faster, more efficient process to check-in their own bags. The process takes less than a minute. The technology was developed by… Read the full press release

ATPCO & SITA see exponential growth ahead for NDC Exchange

ATPCO & SITA see exponential growth ahead for joint exchange leveraging IATA’s New Distribution Capability (NDC) Dulles, VA, 2018-Oct-13 — /Travel PR News/ — ATPCO and SITA today (09 October 2018) announced that British Airways, Delta Air Lines, United Airlines, the airlines of the LATAM Group, and Finnair will participate in NDC Exchange, a platform that… Read the full press release

Indonesia’s busiest airports to take advantage of SITA’s world-class technology

World leader in airport technology continues partnership with PT Angkasa Pura Supports, subsidiary company of PT Angkasa Pura I (Persero) Mangupura, Bali, 2018-Oct-13 — /Travel PR News/ — As world leaders gather in Bali for the IMF-World Bank Group meetings, PT Angkasa Pura I Persero (AP1), which operates 13 airports across Central and Eastern Indonesia,… Read the full press release

SITA and Wipro to deliver airport collaborative decision making (A-CDM) solution for Toronto Pearson International Airport

Project will facilitate the first-ever deployment of Airport Collaborative Decision Making (A-CDM) in North America Toronto, Canada, 2018-Oct-02 — /Travel PR News/ — SITA, the air transport industry’s technology provider, today (01 October 2018) announced that it is delivering an airport collaborative decision making (A-CDM) solution for Toronto Pearson International Airport, in partnership with Wipro Limited, a… Read the full press release