SITA: Investment made by airlines and airports significantly improved both satisfaction levels for passengers and average processing time

Investment has resulted in significantly higher passenger satisfaction and shorter queues. Lisbon, Portugal, 2019-Nov-08 — /Travel PR News/ — Airlines and airports spent a record US$50 billion in 2018 on IT to support improvements to the passenger journey and are now beginning to enjoy the benefit of that investment. Figures published by SITA for the first… Read the full press release