Gatwick Airport provides passengers with easy access to information with the launch of Gatwick chatbot

Gatwick chatbot’ provides flight information, flight specific notifications, and information on airport shops, restaurants and other facilities Currently responds to passenger queries in English but service will be extended to other languages next year Gatwick plans to enable the service on other chat platforms including WhatsApp and Apple Business Messenger in the future LONDON, UK,… Read the full press release

Liverpool John Lennon Airport expects 725,000 passengers over the Summer school holidays

Liverpool, UK, 2019-Jul-23 — /Travel PR News/ — This weekend sees the start of Liverpool John Lennon Airport’s (LJLA) busiest time of the year once again, as the school holidays begin for many families from across the region. Thousands of passengers are expected to jet off abroad from Liverpool for their main holiday over the coming… Read the full press release

Brussels Airport welcomed 12.3 million passengers in the first half of 2019, an increase of 1.8% vs. same period last year

Brussels, Belgium, 2019-Jul-17 — /Travel PR News/ — Brussels Airport welcomed almost 12.3 million passengers in the first six months of 2019, an increase of 1.8% compared to the same period last year. During the month of June alone, the number of passengers rose, compared to last year, by 4.3%. In contrast to the growing number… Read the full press release

Emirates partners with world-renowned hotel providers to offer attractive summer rates to its passengers travelling to and through Dubai

Emirates has partnered with Accor, Armani Hotel Dubai, Emaar Hospitality Group and Marriott to offer attractive hotel rates to passengers travelling to and through Dubai this summer Dubai, UAE, 2019-Jul-10 — /Travel PR News/ — Emirates has partnered with world-renowned hotel providers to offer its passengers travelling to and through Dubai attractive summer rates in… Read the full press release

IATA research shows passengers want governments to encourage development of sustainable aviation fuels to reduce aviation carbon emissions

Geneva, Switzerland, 2019-Jun-20 — /Travel PR News/ — The International Air Transport Association (IATA) called on European governments considering a Dutch proposal for an EU-wide tax on air tickets to listen to what their citizens want. IATA-commissioned research shows that air passengers want governments to encourage the development of new technologies and sustainable aviation fuels to… Read the full press release

Indianapolis International Airport welcomed nearly 2.2 million passengers in the first quarter of 2019

Traffic Exceeds 2.1 Million in First Quarter of 2019 INDIANAPOLIS, IN, 2019-May-14 — /Travel PR News/ — Nearly 2.2 million passengers flew through the Indianapolis International Airport (IND) in the first quarter of 2019, and March alone set a new record with more than 880,000 passengers. In all, the first quarter 2019 passenger traffic increased 2%… Read the full press release

easyJet gears up for a record number of passengers from London Southend Airport this summer

easyJet celebrates flying 6 million passengers since launching operations in Southend seven years ago LUTON, England, 2019-May-08 — /Travel PR News/ — easyJet, the largest airline at London Southend Airport, is gearing up to fly a record number of passengers from the airport this summer.  Throughout the summer the airline is expected to carry over 830,000… Read the full press release

Qatar Airways introduces redesigned menu cards, tableware and dining concepts for its passengers in Economy Class

Award-winning airline introduces redesigned menu cards, tableware and dining concepts for its passengers in Economy Class DOHA, Qatar, 2019-May-01 — /Travel PR News/ — Qatar Airways has revealed a new Economy Class on-board experience branded ‘Quisine’, designed to further elevate customers’ dining experience when they travel with the award-winning airline. To begin their dining experience,… Read the full press release

Blind and visually impaired passengers can now get free 24/7 help at Gatwick via the camera on their mobile phone

Professionally trained agents now guide passengers through the airport, help them read documents or even find their bag on the luggage carousel Chair of easyJet’s Accessibility Advisory Group, Lord David Blunkett, says this: “will be life changing in terms of providing equality to passengers with no or little sight” New service is part of Gatwick’s ambition… Read the full press release

Kansas City International Airport recorded 1,018,671 passengers in March, a 0.3% increase from March 2018

Kansas City, MO, 2019-Apr-24 — /Travel PR News/ — The City of Kansas City, Mo., Aviation Department reports that 1,018,671 passengers arrived and departed through Kansas City International Airport’s gates in March, a 0.3 percent increase from March 2018. Passenger boardings were up 0.7 percent, with a total of 508,285 boarded. For the year to… Read the full press release

9.7m passengers travelled through Gatwick Airport Q4 January – March 2019

Total passenger numbers +4.0% year-on-year, with long-haul +7.5% Gatwick achieved its busiest ever February half term as 1.2m passengers travelled through the airport LONDON, UK, 2019-Apr-17 — /Travel PR News/ — London Gatwick has achieved its busiest-ever start to a year, as passenger numbers grew by +4.0% in Q4, compared to 2018, as 9.7 million passengers… Read the full press release

Brussels Airport served nearly 2 million passengers in March 2019; a 1.9% increase from March 2018

Brussels, Belgium, 2019-Apr-15 — /Travel PR News/ — In March 2019, Brussels Airport welcomed just under 2 million passengers, i.e. a 1.9% rise, up from March 2018. If it had not been for the repeated strike action by the air traffic controllers, the rise could have been even bigger. The cargo segment at Brussels Airport saw… Read the full press release

Zurich Airport served 2,421,744 million passengers in March, an increase of 1.2% compared to last year

ZURICH, Switzerland, 2019-Apr-12 — /Travel PR News/ — In March, 2,421,744 million passengers passed through Zurich Airport, corresponding to an increase of 1.2% compared to last year. The number of local passengers was 1,666,351 in March 2019, which is no change compared to March 2018. The transfer rate is at 31.0% in the month under review… Read the full press release

SITA’s 2019 Passenger IT Insights reveals passengers are demanding more mobile services in relation to their baggage

Updates at arrivals are an added benefit of baggage tracking LONDON, UK, 2019-Mar-27 — /Travel PR News/ — While the adoption of technology has improved passenger satisfaction across the airport journey, the biggest jump by far over the past year was at baggage collection. SITA’s 2019 Passenger IT Insights shows that passengers are demanding more mobile services in… Read the full press release

Travelport launches global campaign to improve awareness and use of the DPNA SSR code to give more support to passengers with intellectual disabilities

Campaign allied to the Special Olympics World Summer Games 2019 targets greater use of the DPNA Special Service Request code1, used to alert airlines when a traveler has an intellectual or developmental disability and needs assistance Company discovered exceptionally low use of the code across the world in 2018 Poll of travel agents revealed just… Read the full press release

Brussels Airport to welcome thousands of passengers for spring break

Brussels, Belgium, 2019-Feb-27 — /Travel PR News/ — After the very busy Christmas holidays, within a few days, Brussels Airport will be welcoming thousands of passengers eager for a change of scenery. The start of the spring break will see many families flocking to Brussels Airport to fly towards European destinations, but also further, to the… Read the full press release

St. John Ambulance Therapy Dog teams to bring enjoyment and help alleviate the anxiety of passengers at Toronto Pearson International Airport

Fifteen Therapy Dog Teams Join the Welcome Team Volunteer Program at Canada’s Largest Airport TORONTO, CANADA, 2019-Feb-22 — /Travel PR News/ — Toronto Pearson International Airport and the St. John Ambulance (SJA) Therapy Dog Program are partnering to bring the friendly faces of 15 therapy dog teams to YYZ. As part of the Toronto Pearson Welcome… Read the full press release

Kansas City International Airport served 827,733 passengers in January, a 2.0 percent increase from January 2018

Kansas City, MO, 2019-Feb-20 — /Travel PR News/ — The City of Kansas City, Mo., Aviation Department reports that 827,733 passengers arrived and departed through Kansas City International Airport’s gates in January, a 2.0 percent increase from January 2018. Passenger boardings were up 2.0 percent, with a total of 413,777 boarded. For the year to… Read the full press release

Winnipeg Richardson International Airport welcomed 4.5 million passengers in 2018, setting a new passenger record

WINNIPEG, Manitoba, 2019-Jan-23 — /Travel PR News/ — Winnipeg Richardson International Airport set a new passenger record, welcoming 4.5 million passengers through the airport in 2018. The airport saw its total passenger volume grow for the fifth consecutive year. By working with partners to add new routes and expand offerings, the airport saw a significant increase… Read the full press release

Wizz Air recognized as the best low-cost airline and passengers’ most preferred choice in Bulgaria

WIZZ AIR WON TWO SKY AWARDS FOR ITS OUTSTANDING PERFORMANCE IN BULGARIA IN 2018 BUDAPEST, Hungary, 2018-Dec-11 — /Travel PR News/ — Wizz Air, Bulgaria’s leading carrier and one of Europe’s fastest growing airlines, was recognized as the best low-cost airline in Bulgaria and as the passengers’ most preferred choice. The two prestigious awards were won… Read the full press release

Heathrow launches on-demand, personalised assistance to visually impaired passengers via the Aira app

Aira app to benefit the 6,000 visually impaired passengers that travel through Heathrow each year Passengers can access on demand assistance on their mobile phones App follows a year of rapid changes in special assistance at Heathrow following a £23 million investment LONDON, UK, 2018-Nov-30 — /Travel PR News/ — From Monday December 3rd, visually impaired… Read the full press release

Chicago Department of Aviation expects more than 2 million passengers this Thanksgiving holiday travel week

CHICAGO, IL, 2018-Nov-21 — /Travel PR News/ — The Chicago Department of Aviation (CDA) today (11/19/2018) announced that O’Hare and Midway International Airports are expected to be among the busiest airports in the nation for Thanksgiving holiday travel this year, with more than 2 million passengers expected over the next seven days. Passenger volume is projected… Read the full press release

Abu Dhabi International Airport welcomed passengers from Sultanate of Oman with flags and sweets to mark Oman National Day

Abu Dhabi, United Arab Emirates, 2018-Nov-20 — /Travel PR News/ — Abu Dhabi Airports yesterday celebrated Oman National Day at Abu Dhabi International Airport, welcoming passengers from neighboring Sultanate of Oman with flags and sweets being handed out across arrival and departure terminals. Abu Dhabi Airports yesterday celebrated Oman National Day at Abu Dhabi International Airport,… Read the full press release

Sheremetyevo opens new business lounge for domestic passengers

MOSCOW, Russia, 2018-Nov-05 — /Travel PR News/ — Sheremetyevo opened the new business lounge «Sochi» for domestic passengers in Terminal D. The new lounge with an area of 507 square meters is designed for 130 seats. It is located near the Gate № 1 and is open around the clock. «Sochi» is available for Business Class passengers as… Read the full press release

UK Civil Aviation Authority research: having to pay in advance to sit together was one of passengers’ biggest concerns

LONDON, UK, 2018-Oct-31 — /Travel PR News/ — The UK Civil Aviation Authority (CAA) has today (27 October, 2018) published its initial review of how airlines allocate seats to passengers. CAA research concluded that, for most people, having to pay in advance to sit together was one of their biggest concerns. The findings were further reinforced… Read the full press release

Nearly half million passengers passed through Leipzig/Halle and Dresden Airports during September

Schkeuditz, Germany, 2018-Oct-19 — /Travel PR News/ — 487,626 passengers in all passed through Leipzig/Halle and Dresden Airports during September. This represents growth of 7.3 percent in comparison with the same month in the previous year. The number of aircraft movements rose by 9.2 percent to a figure of 9,837 take-offs and landings. The number of… Read the full press release

CAA publishes new industry guidance on assisting passengers with hidden disabilities

LONDON, UK, 2018-Oct-16 — /Travel PR News/ — The UK Civil Aviation Authority (CAA) has today (15 October, 2018) published new industry guidance on assisting passengers with hidden disabilities. The guidance to airlines follows similar advice given to airports in 2016 and has been formulated in association with disability groups. Acknowledging existing good practice by some… Read the full press release

The British Airways Solo Travel Study unveils the reasons why passengers choose to head out alone

British Airways plots the rise of the solo female traveller in the BA Global Solo Travel Study, revealing almost half of women are choosing to travel solo   More British men and women were over 50 on their first solo trip compared to any other country Sixteen per cent of UK women are jetting off… Read the full press release

Cornwall Airport Newquay to improve services for passengers requiring special assistance

CORNWALL, England, 2018-Oct-09 — /Travel PR News/ — Over 200,000 passengers passed through Cornwall Airport Newquay between May and August this summer, with more than 2,500 requesting additional support within the terminal due to long term illness or disabilities. With the busy summer season coming to an end, the Airport is planning how we continue to… Read the full press release

London Gatwick to open sensory room for its passengers with autism, dementia, cognitive impairment or other special needs

New, free to use facility provides a calming space for passengers with special needs to relax in before their flight Interactive zone full of light and sound also designed to stimulate senses, improve memory, motor skills and encourage learning New sensory room follows opening of new ‘premium style’ lounge – the biggest in Europe –… Read the full press release