London, UK, 2022-Nov-15 — /Travel PR News/ — easyJet and easyJet holidays have celebrated World Kindness Day by creating special moments for its customers in the airport, surprising unsuspecting travellers with easyJet return flights and easyJet holidays vouchers.
World Kindness Day has been observed annually across the globe for over 30 years and this year easyJet is spreading a simple message: it’s easy to be kind.
With the help of a hidden camera and an actor who just can’t stop losing things, easyJet crew have been giving back to passengers who show their kindness to reunite the airline’s actor with their lost passport while making their way through the airport by surprising them with free flights and holidays vouchers, with over 400 routes to 104 destinations from the UK across Europe, North Africa and the Middle East to choose from.
Among those who received a gift was Philippa who was overwhelmed to be presented with an easyJet holidays voucher before returning home. She said: “It was a wonderful surprise to receive an unexpected gift from easyJet for an act of kindness that comes naturally to me. It gave me even more pleasure because I was on way home from visiting my father who was in ICU, so this was a real lift and I am so grateful, being kind should never be difficult, it should be within us all.”
Robert Birge, Chief Customer Officer for easyJet said:
“A warm welcome and great service are what our brilliant easyJet crew are famous for, so we loved taking the opportunity this World Kindness Day to surprise our fantastic customers as they headed off on their travels with a particularly special welcome from our crew, to celebrate their everyday acts of kindness.”
Euan Hendry, Senior First Officer at easyJet said:
“We were delighted to be able to spread some kindness to our fantastic customers in Liverpool for this year’s World Kindness Day and are proud to be part of our easyJet celebration to recognise and celebrate acts of kindness, no matter how small.”
easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe’s primary airports, with great value fares and friendly service.
easyJet flies on more of Europe’s most popular routes than any other airline and carried more than 96 million passengers in 2019 – more than 16 million travelling for business. The airline has over 300 aircraft on nearly 1000 routes to more than 150 airports across 35 countries. Over 300 million Europeans live within one hour’s drive of an easyJet airport.
easyJet aims to be a good corporate citizen, employing people on local contracts in eight countries across Europe in full compliance with national laws and recognising their trade unions. The airline supports several local charities and has a corporate partnership with UNICEF which has raised over £14m for the most vulnerable children since it was established in 2012.
The airline takes sustainability seriously having joined the UN-backed Race to Zero in November 2021. easyJet has recently published its roadmap to net-zero carbon emissions by 2050, with a focus on new technology and the ultimate ambition to achieve zero carbon emission flying across its entire fleet, which the airline is working on together with its partners including Airbus, Rolls-Royce, GKN Aerospace, Cranfield Aerospace Solutions and Wright Electric. The roadmap also features a combination of fleet renewal, operational efficiencies, airspace modernisation, Sustainable Aviation Fuel and carbon removal technology. Additionally, it includes an interim carbon emissions intensity reduction target of 35% by 2035. Since 2000, over a 20-year period, the airline has already reduced its carbon emissions per passenger, per kilometre by one-third through continued fleet renewal, efficient operations and aiming to fill most of its seats.
Innovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers.