Eurowings Partners with SITA for Real-Time Baggage Tracking to Enhance Passenger Experience

SITA Bag Journey will also help the airline to track bags in real time (IN SHORT) Eurowings has signed a five-year contract with SITA to implement SITA Bag Journey, a real-time tracking solution for passenger bags throughout their entire journey. This partnership aims to enhance the baggage experience for passengers, streamline baggage operations, and reduce… Read the full press release

Swissport announces partnership with smart baggage management solutions provider AirPortr

Zurich, Switzerland, 2021-Sep-30 — /Travel PR News/ — The partnership between the digital platform and provider of smart baggage management solutions and the global market leader in aviation ground services marks a milestone towards contactless airport journeys, improved passenger mobility and sustainability for airports and the aviation sector at large. AirPortr, the digital platform and… Read the full press release

Lufthansa Group launches contactless way to report and track delayed baggage through SITA’s WorldTracer® Self Service

Two-thirds of passengers opt to use SITA’s service rather than visit a baggage counter. Frankfurt, Germany, 2020-Sep-24 — /Travel PR News/ — Lufthansa Group has launched a completely contactless way for passengers to report delayed baggage from their mobile device, avoiding long queues at busy baggage service counters or offices. SITA’s initial trials of WorldTracer® Self Service showed… Read the full press release

SITA’s 2019 Passenger IT Insights reveals passengers are demanding more mobile services in relation to their baggage

Updates at arrivals are an added benefit of baggage tracking LONDON, UK, 2019-Mar-27 — /Travel PR News/ — While the adoption of technology has improved passenger satisfaction across the airport journey, the biggest jump by far over the past year was at baggage collection. SITA’s 2019 Passenger IT Insights shows that passengers are demanding more mobile services in… Read the full press release

Swissport to take over ground handling services for Ryanair at Berlin Schönefeld Airport and extends licenses for aircraft, baggage and cargo handling with the Brussels Airport Company

Swissport to take over ground handling services for Ryanair at Berlin Schönefeld Airport and extends licenses for aircraft, baggage and cargo handling with the Brussels Airport Company   Swissport wins Ryanair as a new customer at Berlin Schönefeld Airport and secures the ground handling license at Brussels Airport for another seven years until 2025. Opfikon,… Read the full press release

Iberia honored for its MyBagTag innovative baggage tags on-line service

Wins “Future Travel Experience” award for “Best customer experience innovation” in check-in category. First airline to win award for two consecutive years –it won last year for its “Ágora” Project Award follows IATA recognition in July of Iberia’s MyBagTag service MyBagTag allows customer to download and print luggage tags when checking in on line, speeding… Read the full press release