British Airways customers set to enjoy access to new partner lounges this summer

LONDON, UK, 2019-May-02 — /Travel PR News/ — This summer, British Airways customers are set to enjoy access to new partner lounges across a number of European destinations. The use of the third-party owned partner* lounges, exclusively for the airline’s customers travelling in Club Europe and eligible cardholders, is part of British Airways’ multi-million pound investment,… Read the full press release

British Airways marked International Wheelchair Day by upgrading a number of customers to Club World (Business)

LONDON, UK, 2019-Mar-05 — /Travel PR News/ — British Airways celebrated International Wheelchair Day by upgrading a number of customers on long-haul flights from its World Traveller cabin (economy) to Club World (Business). The gestures are part of the airline’s #BAMagic100 campaign; British Airways’ commitment to mark its Centenary year with 100 acts of kindness. The… Read the full press release

Japan Airlines customers now can book tickets for flights 360 days ahead

Tokyo, Japan, 2019-Feb-12 — /Travel PR News/ — Japan Airlines (JAL) will be changing the reservation start date for international flights from the conventional 330 days to 360 days prior to departure. As inbound demand from overseas countries has been on the rise every year, this new rule enables customers to book and issue tickets for… Read the full press release

British Airways introduces a new section of its ba.com website to help customers manage their bookings, re-booking, refunding or changing their flights

LONDON, UK, 2019-Feb-12 — /Travel PR News/ — As part of its £6.5bn investment for customers, British Airways has launched a new section of its ba.com website to help customers change their bookings and find out more about their consumer rights if their journey doesn’t go to plan. Carrying around 125,000 customers on up to 800… Read the full press release

Emirates refreshes its Valentine’s Day offering to create a memorable travel experience for its customers

Dubai, UAE, 2019-Feb-08 — /Travel PR News/ — Emirates is celebrating the season of love with its customers on board and in its lounges this Valentine’s Day. As part of its commitment to create seasonal menus and unique experiences for celebrations worldwide, Emirates has refreshed its Valentine’s Day offering to create a memorable travel experience for… Read the full press release

oneworld unveils major benefits for customers and airlines to celebrate its 20th anniversary

Digital revolution: Customers flying on connecting flights on oneworld airlines to be able to check-in, obtain boarding passes, track baggage, receive flight updates and pay for additional services through their preferred airline’s app or website, progressively from this year. Even better customer experience:  oneworld-branded and managed airport lounges to be rolled out at key airports, offering more… Read the full press release

Emirates offers customers more reasons to start off the New Year and explore UAE with the return of My Emirates Pass

My Emirates Pass is back, offering visitors exclusive membership discounts to more than 500 locations across the UAE Dubai, UAE, 2019-Jan-07 — /Travel PR News/ — Emirates, the world’s largest international airline, has announced the return of My Emirates Pass, an exclusive seasonal pass that turns an Emirates boarding pass into an exclusive membership package,… Read the full press release

Emirates brings delicious festive menu and nostalgic films on board for customers travelling for the holidays

Dubai, UAE, 2018-Dec-14 — /Travel PR News/ — Emirates is bringing Christmas joy to the skies this December with a delicious festive menu on select flights and nostalgic films on board. Customers travelling for the holidays in December will enjoy several Christmas specials across all cabin classes on board and on the ground. Christmas menus With an… Read the full press release

Japan Airlines introduces new service to improve accessibility for customers using Japanese sign language

Improving Accessibility at Customer Service Centers in Japan Tokyo, Japan, 2018-Dec-13 — /Travel PR News/ — Japan Airlines announced a new service to improve accessibility for customers using Japanese sign language. (JSL) Starting today (December 11, 2018), JAL will offer video remote interpreting services at select customer service centers in Japan. Overview of Service The JAL… Read the full press release

British Airways celebrates welcoming more than a million customers to its First Wing at Heathrow Terminal 5

LONDON, UK, 2018-Dec-11 — /Travel PR News/ — British Airways is celebrating welcoming more than a million customers to its First Wing at its home at Heathrow Terminal 5, 18 months since it opened. Reminiscent of a luxury hotel lobby, The First Wing features dedicated security lanes granting customers direct access to British Airways’ prestigious First… Read the full press release

Gatwick Airport offers fast food options to health-conscious customers with the opening of itsu

A new itsu outlet has opened in Gatwick’s South Terminal Healthy, beautiful, varied, calorie-considered foods are on offer for Gatwick passengers  itsu now operates in three London airports Gatwick, UK, 2018-Nov-26 — /Travel PR News/ — Asian-inspired, healthy restaurant itsu has opened a new outlet in Gatwick Airport, offering fast food options to health-conscious customers…. Read the full press release

British Airways offers customers the chance to fly to over 90 long-haul destinations for half the amount of Avios required

British Airways launches promotion which halves the number of Avios needed to book reward flights to over 90 long-haul destinations LONDON, UK, 2018-Jun-02 — /Travel PR News/ — British Airways is offering customers the chance to fly to over 90 long-haul destinations for half the amount of Avios normally required. For a limited time, the number… Read the full press release

Lufthansa customers to benefit from new automatic check-in procedure

Lufthansa customers to benefit from new automatic check-in procedure   COLOGNE, Germany, 2018-Jan-30 — /Travel PR News/ — Lufthansa customers will now automatically receive their boarding pass directly to their smartphone 23 hours before departure – without having to check-in themselves. Lufthansa passengers will now be able to start their journey feeling more relaxed: From now… Read the full press release

Russian flagship carrier Aeroflot brings Apple Pay to its customers

Moscow, 2016-Oct-11 — /Travel PR News/ — Aeroflot, Russian flagship carrier, today (06 October 2016) brings its customers Apple Pay, which is transforming mobile payments with an easy, secure and private way to pay that’s fast and convenient. Aeroflot website payment page will feature Apple Pay as a new way to pay for the airline’s services…. Read the full press release