Category Archives: Travel Services

Hamad International Airport Wins Prestigious Digital Signage Award for Innovative ORCHARD Display

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(IN SHORT) Hamad International Airport (DOH) received recognition at the Digital Signage Awards for its digital ribbon display adorning the ORCHARD, the airport’s indoor tropical garden. The award, presented in Barcelona, highlights the airport’s commitment to excellence and innovation in enhancing passenger experience. Spanning approximately 1.2 kilometers and featuring bespoke visuals created in collaboration with… Read the full press release

Hamad International Airport Achieves ISO 45001:2018 Certification for Occupational Health & Safety Excellence

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(IN SHORT) The Qatar Company for Airports Operation and Management (MATAR) has been awarded the ISO 45001:2018 Occupational Health & Safety Management System Certification for Hamad International Airport by the British Standards Institution (BSI). This certification underscores the airport’s commitment to prioritizing health and safety in its operations, with rigorous assessments analyzing processes, risk management,… Read the full press release

Air Canada Partners with Colleges to Support Diversity in Aviation with New Scholarships

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Open to women and visible minorities, one recipient per school will receive $1,500 towards their education Strengthens airline’s commitment to supporting access for under-represented students in this highly desirable career (IN SHORT) Air Canada has announced a collaboration with seven colleges nationwide to offer financial assistance to students identifying as women or visible minorities pursuing studies as… Read the full press release

Marco Polo Ortigas Manila Hosts Month-Long Celebration of Love in February 2024

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(IN SHORT) Marco Polo Ortigas Manila is embracing the spirit of Valentine’s Day and the season of love with a month-long celebration throughout February 2024. The hotel offers a range of romantic experiences and culinary delights for guests to enjoy, including specialty cakes from Cafe Pronto, inspired afternoon tea at Connect Lounge, a Valentine’s Aperitivo… Read the full press release

Marco Polo Hongkong Hotel’s Cucina Achieves Four-Star Rating in 2024 Forbes Travel Guide Awards

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(IN SHORT) Forbes Travel Guide has announced its 2024 Star Award winners, recognizing excellence in luxury hospitality. Among the esteemed recipients is Cucina, the Italian restaurant at Marco Polo Hongkong Hotel, which proudly secured a Four-Star restaurant rating. This accolade highlights Cucina’s consistent delivery of exceptional quality and service, placing it among the most esteemed… Read the full press release

Niccolo Chongqing Unveils Extravagant Chinese New Year Celebrations

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(IN SHORT) Skyline Hotel Niccolo Chongqing is ushering in the Chinese New Year with a plethora of festive offerings, ensuring an unforgettable celebration for guests. From luxurious stay packages featuring special rates and delightful delicacies to themed afternoon teas and exclusive dining experiences, the hotel presents an array of opportunities for guests to revel in… Read the full press release

Manchester Airport Celebrates Lunar New Year Amid Surge in Beijing Travel

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Nearly 33,000 passengers flew between Manchester and Beijing from July to December 2023, a 104% increase on the first half of the year More than 117,000 passengers also travelled between Manchester and Hong Kong last year Representatives from the airport to take part in city centre street parade to mark the start of the Year… Read the full press release

AirAsia’s Lunar New Year Flight Achieves 100% Passenger Load, Promoting Affordable Travel Amid Festive Season

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(IN SHORT) AirAsia marks the Lunar New Year by operating a special late-night flight from Kuala Lumpur to Sibu with a 100% passenger load, offering fixed fares to facilitate affordable travel during the festive season. The send-off ceremony, attended by Malaysia’s Minister of Transport Anthony Loke and AirAsia’s Deputy Group CEO Captain Chester Voo, underscores… Read the full press release

PATA Forecasts Strong Growth in Asia Pacific International Visitor Arrivals Amid Post-COVID Recovery

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(IN SHORT) The Pacific Asia Travel Association (PATA) unveils its Executive Summary report detailing forecasts for international visitor arrivals (IVAs) across the Asia Pacific region from 2024 to 2026. Despite potential scenarios ranging from mild to severe, the report predicts robust annual growth, with pre-COVID arrival levels anticipated to be surpassed by 2024. PATA CEO… Read the full press release

PATA Travel Mart 2024: Uniting Asia Pacific’s Tourism Industry in Bangkok

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(IN SHORT) The Pacific Asia Travel Association (PATA) is gearing up to host the 47th edition of PATA Travel Mart (PTM) at the Queen Sirikit National Convention Center (QSNCC) in Bangkok, Thailand, from August 27-29. With Thailand serving as the backdrop for this significant event, PATA Chair Peter Semone highlights the enduring partnership between PATA… Read the full press release

Preferred Hotels & Resorts Celebrates 109 Member Hotels Recognized in Forbes Travel Guide Star Awards

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(IN SHORT) Preferred Hotels & Resorts, the world’s largest independent hotel brand, proudly acknowledges the recognition of 109 of its member hotels in the prestigious 66th annual Forbes Travel Guide Star Awards. These awards, earned through an impartial and thorough evaluation process, signify the highest standard of luxury, service, and hospitality in the industry. With… Read the full press release

IHG Partners with Rakuten Travel for Enhanced Loyalty Program Integration

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(IN SHORT) IHG Hotels & Resorts announces the signing of a memorandum of understanding (MoU) with Rakuten Group Inc.’s travel reservation service Rakuten Travel, marking the first collaboration of its kind between IHG and a Japanese travel reservation service. The partnership aims to enhance the travel booking experience by linking IHG’s loyalty program, IHG One… Read the full press release

IHG Hotels & Resorts Forges Ahead with Ambitious Expansion Plans in Greater China

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(IN SHORT) IHG Hotels & Resorts announces its ambitious plans for 2024, buoyed by the revival of Greater China’s cultural and tourism industry. Under the vision of “True Hospitality for Good,” IHG is poised to explore both established and emerging destinations, anticipating strong market confidence and energy consumption in the region. The company aims to… Read the full press release

Emirates Upgrades Osaka Services with A380 Deployment Featuring Premium Economy

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(IN SHORT) Emirates announces the enhancement of its services to Osaka by introducing the A380 aircraft, retrofitted with Premium Economy, effective from June 1, 2024. This upgrade aims to meet the rising demand for air travel between Dubai and Osaka, offering travelers increased seat capacity and the highly anticipated Premium Economy Class. The four-class A380… Read the full press release

Emirates and Moët Hennessy Offer Elite Skywards Members Exclusive Trip to France

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The award-winning loyalty programme of Emirates and flydubai has partnered with LVMH (Moët Hennessy Louis Vuitton) to offer elite members a chance to visit the exquisite vineyards in France. Members can now bid Miles with Skywards Exclusives to win a four-day luxurious trip to Champagne and Paris. (IN SHORT) Emirates and Moët Hennessy collaborate to… Read the full press release

Four Seasons Hotel Prague Welcomes Culinary Maestro Helmut Roessler for Unforgettable Valentine’s Day Celebrations

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(IN SHORT) Helmut Roessler, a seasoned expert in the culinary world, joins Four Seasons Hotel Prague to infuse Valentine’s Day celebrations with his global expertise and passion for creating unforgettable dining experiences. Roessler emphasizes the importance of culinary experiences in evoking emotions and fostering quality time between guests, aiming to craft moments where diners can… Read the full press release

Hyatt Hotels in the Americas Region Garner Multiple Prestigious Awards in 2023

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Hyatt hotels in the Americas recognized among a prestigious group of consumer and industry publications and organizations (IN SHORT) Hyatt celebrates a multitude of accolades across its properties in the Americas region for the year 2023, with recognitions ranging from esteemed publications and organizations such as Forbes, Condé Nast Traveler, and Men’s Health. These awards… Read the full press release

Accor Earns Coveted ‘A-List’ Recognition from CDP for Environmental Leadership

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(IN SHORT) Accor, a prominent figure in the hospitality industry, has secured a position on the prestigious ‘A-list’ of global environmental non-profit CDP, marking its first inclusion and positioning it among the leading companies for transparency and climate change management. Among 21,000 scored companies, Accor stands out as one of the 141 European companies awarded… Read the full press release

Qatar Airways Wins Dual Honors at 2024 International Brilliance Awards for HR Excellence

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The airline’s Employee Experience team receives two International Brilliance Awards: ‘Brilliance Award for Employee Engagement’ and ‘Gold Award for Use of Technology in Internal Communications’ (IN SHORT) Qatar Airways has clinched two prestigious Human Resources (HR) accolades, the “Brilliance Award for Employee Engagement” and the “Gold Award for Use of Technology in Internal Communications,” at the… Read the full press release

Brussels Airport Successfully Implements Airport Operations Plan Enhancing Passenger Experience and Efficiency

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(IN SHORT) Over the past five years, Brussels Airport led a European project aimed at developing and optimizing an Airport Operations Plan (AOP) to enhance processes and the passenger experience using data-driven predictability. The AOP, defined by SESAR, is a vital tool for optimizing airport operations by integrating data from various systems, prediction models, and… Read the full press release

Aer Lingus Surprises Dedicated Irish Rugby Fan with Trip to Marseille for 2024 Six Nations Tournament

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(IN SHORT) Aer Lingus, the Official Airline partner of the IRFU, kicked off the 2024 Guinness Six Nations Tournament by creating heartwarming content featuring Mandy Watts, a third-generation Aviva Stadium IRFU hospitality worker and devoted Irish rugby fan. The video showcases Mandy’s lifelong dedication to Irish Rugby, working at Aviva Stadium since her youth, with… Read the full press release

Bristol Airport to Host Jobs Fair, Offering Over 100 Vacancies for Summer Season

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(IN SHORT) Bristol Airport is organizing its first Jobs Fair of 2024, featuring over 100 vacancies as the airport gears up for a busy summer season. The fair, scheduled for February 20th, will include a range of permanent and seasonal roles in customer service, hospitality, retail, airline handling, and security. Over 50 employers based at… Read the full press release

Swissport Achieves Strong Volume Growth in Post-Pandemic Travel Surge

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(IN SHORT) In 2023, Swissport International AG reported significant volume growth in response to the recovery in global air traffic and trade. The group handled 3.9 million flights, a 15.3% increase, and served 232 million airline passengers, marking a 24.6% growth. Despite labor shortages and global challenges, Swissport provided reliable ground operations at nearly 300… Read the full press release

Hyatt Partners with Local Giants for Hotel Expansion in China

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Achieving win-win, the collaboration can expand Hyatt’s brand footprint in China and foster the strategic development of The Dragon Group and visibility for its boutique hotel brands (IN SHORT) Hangzhou Trade and Tourism Group (HTTG), Zhejiang Dragon Hotel Management Group (The Dragon Group), and Hyatt Hotels Corporation have entered into a strategic cooperation agreement to… Read the full press release

Southwest Airlines Unveils Redesigned Aircraft Cabin, New Seats, and Employee Uniform Refresh

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Redesigned aircraft cabin interior featuring RECARO aircraft seats to debut in early 2025 Existing Boeing 737 MAX 8 and -800s to include onboard power ports and larger overhead bins Uniform refresh process underway to bring newly-designed apparel to Employees (IN SHORT) Southwest Airlines has announced plans for a comprehensive makeover, including redesigned aircraft cabin interiors,… Read the full press release

Emirates Celebrates Remarkable Success in Winter Baggage Handling

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(IN SHORT) Emirates, the world’s largest international airline, has announced its busiest winter season for baggage handling in the last three years. From September 2023 to January 2024, Emirates maintained a 99.9% success rate in handling an average of 2.7 million bags per month traveling from Dubai to 140 global destinations. The airline’s excellent record… Read the full press release

British Airways Celebrates Lunar New Year with Festive Flights and Ground Surprises

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Customers in all cabins can enjoy festive menus on flights to Beijing, Shanghai, Hong Kong and Singapore this Lunar New Year Colleagues will gift traditional treats in symbolic red envelopes to customers travelling through London Heathrow Terminal 5, with some lucky customers enjoying a surprise upgrade (IN SHORT) British Airways is welcoming the Year of… Read the full press release

MGallery Unveils Hotel Sosei Sapporo: A Japanese Heritage Retreat

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A new addition to the MGallery hotel collection (IN SHORT) Hotel Sosei Sapporo, the latest addition to Accor Group’s MGallery Collection, has opened its doors in the historic Sosei East neighborhood of Sapporo, Japan. The hotel, situated on the island of Hokkaido, offers guests an immersive experience that celebrates Japanese tradition while incorporating modern elements…. Read the full press release

Hyatt Unveils Secrets Playa Blanca Costa Mujeres Resort in Mexico

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The 507-room adults-only resort, situated along a secluded strip of idyllic oceanfront coast, expands the Secrets Resorts & Spas brand presence in Mexico (IN SHORT) Hyatt Hotels Corporation has officially opened the Secrets Playa Blanca Costa Mujeres resort in Mexico, marking a significant addition to its leisure portfolio in the Mexican Caribbean. The adults-only, 507-room… Read the full press release

KrisFlyer Celebrates 25th Anniversary with Exciting Mile Promotions and Discounts

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(IN SHORT) KrisFlyer, the lifestyle rewards program by the Singapore Airlines Group, is marking its 25th anniversary and the achievement of crossing eight million members in January 2024 with a series of promotions. From February 1 to 10, members can earn 50% more miles for SIA flights booked for travel between July and November 2024,… Read the full press release