Tag Archives: airport services

New Campervan Service from Narita Airport Combines Mobility, Accommodation and JAL Miles for Travelers

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(IN SHORT) Japan Airlines and JAL Airtech have launched JAPAN RV TRAVELLER, a campervan rental service starting from Narita International Airport that allows travelers to explore Japan flexibly while earning JAL Miles. The initiative aims to support regional tourism by addressing transportation and accommodation gaps in rural areas and offering a combined mobility and lodging… Read the full news article

HKIA Recognised as World’s Best Airport While Continuing Major Technology and Infrastructure Upgrades

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(IN SHORT) Hong Kong International Airport has earned multiple global and regional awards in 2026, including Best Airport in the World at the Global Travel Awards, Best Airport in China at the TTG China Travel Awards and top honors from Skytrax for security processing and washroom facilities. These recognitions highlight HKIA’s strong performance in infrastructure,… Read the full news article

Helsinki Airport Continues to Set Benchmark in Northern Europe with Repeated Skytrax Recognition and Ongoing Passenger Experience Enhancements

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(IN SHORT) Helsinki Airport has been awarded Best Airport in Northern Europe for the tenth time at the Skytrax World Airport Awards 2026, highlighting its continued excellence in passenger experience, operational efficiency, and service quality. Based on feedback from millions of global travelers, the recognition reflects Finavia’s long-term commitment to enhancing every stage of the… Read the full news article

First Emirati Managing Director Takes Charge of dnata’s Growing Airport Services Business in Zanzibar

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(IN SHORT) dnata has named Marwan Essa as Managing Director of its Zanzibar operations, making him the first Emirati to lead one of the company’s international airport businesses. With experience gained across operational roles since joining dnata in 2017, he will oversee ground handling, cargo and passenger services supporting 27 airlines and more than 1.3… Read the full news article

flydubai Introduces City Check-in Service at New Sharjah Travel Shop for Seamless Travel

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(IN SHORT) flydubai has launched a new Travel Shop in Sharjah, offering enhanced services including the introduction of a City Check-in service, allowing passengers to complete their check-in and baggage drop ahead of time. This new service is designed to improve efficiency and reduce airport congestion. Located at the heart of Sharjah, the Travel Shop… Read the full news article

Cathay Group Wins 15 Awards, Including Third Consecutive Grand Award, at 2025 Customer Service Excellence Awards

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(IN SHORT) Cathay Group was honored with 15 awards, including the prestigious Grand Award for the third consecutive year, at the 2025 HKACE Customer Service Excellence Awards. The airline’s achievements highlight its commitment to providing exceptional customer service and demonstrate the excellence of its service teams across various departments, including Inflight Services, Airport Services, Customer… Read the full news article

Cathay Pacific Introduces Secure Baggage Tracking with Apple’s Share Item Location Feature

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(IN SHORT) Cathay Pacific has introduced a new feature to enhance its baggage recovery process, allowing customers to securely share the location of their AirTags or Find My network accessories with the airline. This innovation helps baggage teams quickly locate and return missing bags, offering greater peace of mind for travelers. The feature utilizes Apple’s… Read the full news article

Air India Launches Dedicated Support Service for Families at Delhi Airport to Enhance Travel Experience

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(IN SHORT) Air India has launched a ‘Family Assistance’ counter at Delhi Airport to offer dedicated support services for families traveling with children, elderly members, or passengers needing special assistance. The counter provides a range of services, including seat arrangements, wheelchair assistance, baggage handling, and guidance on immigration and customs. This initiative is designed to… Read the full news article

Finavia Hosts Event at Helsinki Airport to Help Passengers Manage Fear of Flying

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(IN SHORT) Finavia, in collaboration with Airport Chaplain Hanna Similä, hosted an event at Helsinki Airport to help passengers manage their fear of flying. The event, which included lectures from experts and a tour of the airport, provided valuable tools and insights for overcoming flight anxiety. Participants praised the event for its supportive and confidential… Read the full news article

Swissport Begins Ground Handling Operations at Frankfurt Airport, Expanding Its Presence in Germany and Europe

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(IN SHORT) Swissport International has officially launched its ground handling operations at Frankfurt Airport, expanding its presence at one of the world’s busiest aviation hubs. The company began serving flights from KLM, Air France, and LOT at Terminals 1 and 2, with plans to increase capacity and recruit additional staff throughout 2025. The expansion follows… Read the full news article

Swissport Opens OP Lounge by Aspire at Helsinki-Vantaa Airport in Partnership with OP Financial Group

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(IN SHORT) Aspire Executive Lounges, part of Swissport, has opened the “OP Lounge by Aspire” at Helsinki-Vantaa Airport in collaboration with OP Financial Group. This new lounge, available to OP cardholders, features Finnish-inspired design and culinary offerings and provides a premium space for relaxation and business. It marks Aspire’s first lounge in Europe designed for… Read the full news article

Swissport announced it will acquire Servisair from the French Derichebourg SA

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2013-08-02— /travelprnews.com/ — Customers will benefit from the combined operational excellence and consistent service quality worldwide Swissport and the French Derichebourg SA today announced they have signed a definitive agreement under which Swissport will acquire Servisair from the French Derichebourg SA. In this context Swissport has secured appropriate financing for the acquisition by issuing and successfully… Read the full news article