Southwest Airlines announces massive investments in enhancing Customer Experience as the airline wins the 2022 J.D. Power Award for Highest Customer Satisfaction among Economy carriers in North America

Carrier Updates on Five-year Plan of Investment and Evolution across Customer Experience; J.D. Power Recognizes Southwest for Highest Customer Satisfaction in North America among Economy Carriers DALLAS, TX, 2022-May-12 — /Travel PR News/ — Southwest Airlines Co. (NYSE: LUV), today (May 11, 2022) awarded the 2022 J.D. Power Award for Highest Customer Satisfaction among Economy carriers in… Read the full press release

Alaska Airlines ranked highest airline in customer satisfaction in the J.D. Power 2019 North America Airline Satisfaction Study

Flyers rate Alaska highest in nearly all key categories, including cost & fees and flight crew SEATTLE, WASHINGTON, 2019-May-30 — /Travel PR News/ — For the 12th year in a row, Alaska Airlines is recognized as the highest ranked airline in customer satisfaction among traditional carriers in the J.D. Power 2019 North America Airline Satisfaction Study. Alaska won this year… Read the full press release

IntercityHotel brand secures a Service Champion gold medal for customer satisfaction in the latest “Service Champions” awards

Steigenberger Hotels and Resorts receives a Service Champion award for the seventh time in a row – IntercityHotel brand also wins gold for customer satisfaction Main, Germany, 2018-Oct-18 — /Travel PR News/ — Steigenberger Hotels and Resorts have won a prestigious “Service Champion Award” for the seventh time in succession. The traditional brand is once… Read the full press release