Tag Archives: Tony Roach

Southwest Airlines Unveils Redesigned Aircraft Cabin, New Seats, and Employee Uniform Refresh

Posted on by

Redesigned aircraft cabin interior featuring RECARO aircraft seats to debut in early 2025 Existing Boeing 737 MAX 8 and -800s to include onboard power ports and larger overhead bins Uniform refresh process underway to bring newly-designed apparel to Employees (IN SHORT) Southwest Airlines has announced plans for a comprehensive makeover, including redesigned aircraft cabin interiors,… Read the full press release

Southwest Airlines Announces Leadership Changes and Ambitious Goals to Enhance Customer Experience and Reduce Carbon Emissions

Posted on by

(IN SHORT) Southwest Airlines has unveiled executive leadership changes and organizational realignment aimed at supporting the company’s strategic priorities. The changes include elevating Justin Jones to Executive Vice President Operations, where he will lead efforts related to modernization and daily airline operations. Tony Roach will assume the role of Senior Vice President & Chief Customer… Read the full press release

Southwest Airlines Announces Five Leadership Promotions to Strengthen Operational Execution and Better Serve Customers

Posted on by

DALLAS, TX, 2023-Jan-11 — /Travel PR News/ — Southwest Airlines Co. (NYSE: LUV) today (Jan 9, 2023) announced five Leadership promotions across several Departments. These changes, which are effective immediately, represent phase two of the organizational structure work that began in September 2022. This phase will provide strong synergies by bringing Teams together, which will strengthen… Read the full press release

Southwest Airlines announces massive investments in enhancing Customer Experience as the airline wins the 2022 J.D. Power Award for Highest Customer Satisfaction among Economy carriers in North America

Posted on by

Carrier Updates on Five-year Plan of Investment and Evolution across Customer Experience; J.D. Power Recognizes Southwest for Highest Customer Satisfaction in North America among Economy Carriers DALLAS, TX, 2022-May-12 — /Travel PR News/ — Southwest Airlines Co. (NYSE: LUV), today (May 11, 2022) awarded the 2022 J.D. Power Award for Highest Customer Satisfaction among Economy carriers in… Read the full press release

Southwest Airlines promotes Linda Rutherford to Executive Vice President People & Communications

Posted on by

DALLAS, TEXAS, 2021-Jul-02 — /Travel PR News/ — Southwest Airlines Co. (NYSE: LUV) today (Jun 30, 2021) announced the promotion of Senior Vice President and Chief Communications Officer Linda Rutherford to Executive Vice President People & Communications, effective immediately. This news follows last week’s announcement of Leadership Plans for 2022. Rutherford will succeed Bob Jordan… Read the full press release

Southwest Airlines offers Hawaii-bound customers Pre-Clear convenience

Posted on by

Hawaii-bound Customers flying Southwest from five gateway airports in California now can verify compliance with State of Hawaii COVID procedures before departing the mainland, streamlining airport arrivals on-island DALLAS, TEXAS, 2021-Apr-02 — /Travel PR News/ — Southwest Airlines Co. (NYSE: LUV) has introduced an added convenience for Customers flying to Hawaii on Southwest Airlines®—an ability to present… Read the full press release