British Airways partners with Hidden Disabilities Sunflower to become the first UK airline to recognise the Sunflower

British Airways has partnered with Hidden Disabilities Sunflower to become the first UK airline to formally recognise the Sunflower Satisfaction among customers with accessibility needs has more than doubled following the airline’s investment in recent years in a number of initiatives, including a specialist customer care team for travellers who require additional assistance Increasing the… Read the full press release

British Airways partners with SignLive to trial new technology transforming experience for customers that use British Sign Language

British Airways is working with leading British Sign Language interpreting service to trial new technology that will transform its customer experience for those who use British Sign Language Partnership announced on International Day of People with Disabilities New technology will remove barriers to communication, enabling customers who use British Sign Language to contact the airline… Read the full press release