Brussels Airport Successfully Implements Airport Operations Plan Enhancing Passenger Experience and Efficiency

(IN SHORT) Over the past five years, Brussels Airport led a European project aimed at developing and optimizing an Airport Operations Plan (AOP) to enhance processes and the passenger experience using data-driven predictability. The AOP, defined by SESAR, is a vital tool for optimizing airport operations by integrating data from various systems, prediction models, and… Read the full press release

Aer Lingus Surprises Dedicated Irish Rugby Fan with Trip to Marseille for 2024 Six Nations Tournament

(IN SHORT) Aer Lingus, the Official Airline partner of the IRFU, kicked off the 2024 Guinness Six Nations Tournament by creating heartwarming content featuring Mandy Watts, a third-generation Aviva Stadium IRFU hospitality worker and devoted Irish rugby fan. The video showcases Mandy’s lifelong dedication to Irish Rugby, working at Aviva Stadium since her youth, with… Read the full press release

Bristol Airport to Host Jobs Fair, Offering Over 100 Vacancies for Summer Season

(IN SHORT) Bristol Airport is organizing its first Jobs Fair of 2024, featuring over 100 vacancies as the airport gears up for a busy summer season. The fair, scheduled for February 20th, will include a range of permanent and seasonal roles in customer service, hospitality, retail, airline handling, and security. Over 50 employers based at… Read the full press release

Swissport Achieves Strong Volume Growth in Post-Pandemic Travel Surge

(IN SHORT) In 2023, Swissport International AG reported significant volume growth in response to the recovery in global air traffic and trade. The group handled 3.9 million flights, a 15.3% increase, and served 232 million airline passengers, marking a 24.6% growth. Despite labor shortages and global challenges, Swissport provided reliable ground operations at nearly 300… Read the full press release

Hyatt Partners with Local Giants for Hotel Expansion in China

Achieving win-win, the collaboration can expand Hyatt’s brand footprint in China and foster the strategic development of The Dragon Group and visibility for its boutique hotel brands (IN SHORT) Hangzhou Trade and Tourism Group (HTTG), Zhejiang Dragon Hotel Management Group (The Dragon Group), and Hyatt Hotels Corporation have entered into a strategic cooperation agreement to… Read the full press release

Southwest Airlines Unveils Redesigned Aircraft Cabin, New Seats, and Employee Uniform Refresh

Redesigned aircraft cabin interior featuring RECARO aircraft seats to debut in early 2025 Existing Boeing 737 MAX 8 and -800s to include onboard power ports and larger overhead bins Uniform refresh process underway to bring newly-designed apparel to Employees (IN SHORT) Southwest Airlines has announced plans for a comprehensive makeover, including redesigned aircraft cabin interiors,… Read the full press release

Emirates Celebrates Remarkable Success in Winter Baggage Handling

(IN SHORT) Emirates, the world’s largest international airline, has announced its busiest winter season for baggage handling in the last three years. From September 2023 to January 2024, Emirates maintained a 99.9% success rate in handling an average of 2.7 million bags per month traveling from Dubai to 140 global destinations. The airline’s excellent record… Read the full press release

British Airways Celebrates Lunar New Year with Festive Flights and Ground Surprises

Customers in all cabins can enjoy festive menus on flights to Beijing, Shanghai, Hong Kong and Singapore this Lunar New Year Colleagues will gift traditional treats in symbolic red envelopes to customers travelling through London Heathrow Terminal 5, with some lucky customers enjoying a surprise upgrade (IN SHORT) British Airways is welcoming the Year of… Read the full press release

MGallery Unveils Hotel Sosei Sapporo: A Japanese Heritage Retreat

A new addition to the MGallery hotel collection (IN SHORT) Hotel Sosei Sapporo, the latest addition to Accor Group’s MGallery Collection, has opened its doors in the historic Sosei East neighborhood of Sapporo, Japan. The hotel, situated on the island of Hokkaido, offers guests an immersive experience that celebrates Japanese tradition while incorporating modern elements…. Read the full press release

Hyatt Unveils Secrets Playa Blanca Costa Mujeres Resort in Mexico

The 507-room adults-only resort, situated along a secluded strip of idyllic oceanfront coast, expands the Secrets Resorts & Spas brand presence in Mexico (IN SHORT) Hyatt Hotels Corporation has officially opened the Secrets Playa Blanca Costa Mujeres resort in Mexico, marking a significant addition to its leisure portfolio in the Mexican Caribbean. The adults-only, 507-room… Read the full press release

KrisFlyer Celebrates 25th Anniversary with Exciting Mile Promotions and Discounts

(IN SHORT) KrisFlyer, the lifestyle rewards program by the Singapore Airlines Group, is marking its 25th anniversary and the achievement of crossing eight million members in January 2024 with a series of promotions. From February 1 to 10, members can earn 50% more miles for SIA flights booked for travel between July and November 2024,… Read the full press release