Tag Archives: multilingual support

MSC Cruises Introduces Multilingual AI Assistant Integrated into MSC for Me App

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(IN SHORT) MSC Cruises has introduced MSC Concierge, a new AI-powered digital assistant integrated into the MSC for Me mobile app to provide cruise passengers with real-time onboard assistance and personalised recommendations. Available in more than 90 languages, the free service allows guests to book restaurants, spa treatments and shore excursions, check account information and… Read the full news article

Vienna Airport Secures 2025 Skytrax Award for Best Airport Staff in Europe as It Expands Terminal 3 Southern Expansion to Boost Service Excellence

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(IN SHORT) Vienna Airport has been named “Best Airport Staff in Europe 2025” by Skytrax, making it the top-rated airport team for the fifth time in its history. Awarded based on extensive passenger evaluations that highlighted high levels of friendliness, efficiency, and a strong team culture, the accolade was presented during the Passenger Terminal Expo… Read the full news article