Tag Archives: Bruno Spada

ACI World recognizes airports for listening and engaging with customers during the COVID-19 pandemic

Posted on by

Recognition for airports that prioritized listening to customers during the pandemic Montreal, Canada, 2021-Feb-10 — /Travel PR News/ — Airports Council International (ACI) World has today (February 8, 2021) revealed those airports that have continued to prioritize listening and engaging with customers during the COVID-19 pandemic. ‘The Voice of the Customer’ recognition is for airports… Read the full press release

ACI renews enhanced long-term partnership with Amadeus

Posted on by

Partnership includes ASQ awards and Customer Experience Accreditation programme Award categories amended to reflect the effect of COVID-19 on customer experience Montreal, Canada, 2021-Jan-20 — /Travel PR News/ — Airports Council International (ACI) World and Amadeus have today (January 19, 2021) announced a new enhanced long-term strategic partnership to deliver ACI’s world-renowned Airport Service Quality… Read the full press release

ACI and Amadeus team up for 2020 Airport Service Quality (ASQ) awards

Posted on by

ASQ awards represent the highest possible industry accolade for airport customer experience Montreal, Canada, 2020-Aug-28 — /Travel PR News/ — Airports Council International (ACI) World and Amadeus today (August 26, 2020) announced a strategic partnership to deliver this year’s world-renowned Airport Service Quality (ASQ) awards. The annual Airport Service Quality (ASQ) Awards recognize and reward… Read the full press release