(IN SHORT) flydubai has launched a new Travel Shop in Sharjah, offering enhanced services including the introduction of a City Check-in service, allowing passengers to complete their check-in and baggage drop ahead of time. This new service is designed to improve efficiency and reduce airport congestion. Located at the heart of Sharjah, the Travel Shop… Read the full news article
(IN SHORT) Cathay Group was honored with 15 awards, including the prestigious Grand Award for the third consecutive year, at the 2025 HKACE Customer Service Excellence Awards. The airline’s achievements highlight its commitment to providing exceptional customer service and demonstrate the excellence of its service teams across various departments, including Inflight Services, Airport Services, Customer… Read the full news article
(IN SHORT) Cathay Pacific has introduced a new feature to enhance its baggage recovery process, allowing customers to securely share the location of their AirTags or Find My network accessories with the airline. This innovation helps baggage teams quickly locate and return missing bags, offering greater peace of mind for travelers. The feature utilizes Apple’s… Read the full news article
(IN SHORT) Air India has launched a ‘Family Assistance’ counter at Delhi Airport to offer dedicated support services for families traveling with children, elderly members, or passengers needing special assistance. The counter provides a range of services, including seat arrangements, wheelchair assistance, baggage handling, and guidance on immigration and customs. This initiative is designed to… Read the full news article
(IN SHORT) Finavia, in collaboration with Airport Chaplain Hanna Similä, hosted an event at Helsinki Airport to help passengers manage their fear of flying. The event, which included lectures from experts and a tour of the airport, provided valuable tools and insights for overcoming flight anxiety. Participants praised the event for its supportive and confidential… Read the full news article
(IN SHORT) Swissport International has officially launched its ground handling operations at Frankfurt Airport, expanding its presence at one of the world’s busiest aviation hubs. The company began serving flights from KLM, Air France, and LOT at Terminals 1 and 2, with plans to increase capacity and recruit additional staff throughout 2025. The expansion follows… Read the full news article
(IN SHORT) Aspire Executive Lounges, part of Swissport, has opened the “OP Lounge by Aspire” at Helsinki-Vantaa Airport in collaboration with OP Financial Group. This new lounge, available to OP cardholders, features Finnish-inspired design and culinary offerings and provides a premium space for relaxation and business. It marks Aspire’s first lounge in Europe designed for… Read the full news article
2013-08-02— /travelprnews.com/ — Customers will benefit from the combined operational excellence and consistent service quality worldwide Swissport and the French Derichebourg SA today announced they have signed a definitive agreement under which Swissport will acquire Servisair from the French Derichebourg SA. In this context Swissport has secured appropriate financing for the acquisition by issuing and successfully… Read the full news article