(NEWS) SEOUL, South Korea, 2026-Apr-16 — /Travel PR News/ — Airlines are continuing to invest heavily in ground experience as part of broader premium strategies, with lounge infrastructure becoming a key differentiator in competitive international hubs. Korean Air has completed a multi-year overhaul of its lounge network at Incheon International Airport Terminal 2, culminating in the… Read the full news article
Tag Archives: Airline Passenger Experience
Norwegian named a Four-Star Low-Cost Airline by The Airline Passenger Experience
LONDON, UK, 2018-Sep-27 — /Travel PR News/ — Norwegian has been named a Four-Star Low-Cost Airline by The Airline Passenger Experience (APEX), the highest honor for low-cost airlines. Their Official Airline Ratings™ was the first airline rating program based solely on certified passenger feedback and Norwegian was one of ten low-cost airlines worldwide to receive… Read the full news article

