(IN SHORT) The ASEAN Explorer Pass by AirAsia MOVE was featured at the 2025 ASEAN Tourism Forum, highlighting its role in promoting accessible and inclusive travel across the ASEAN region. The annual travel pass offers a range of benefits, including flight access, hotel discounts, and ground connectivity, enabling travelers to explore beyond major cities and… Read the full press release
(IN SHORT) Emirates has become the world’s first Autism Certified Airline™, introducing a series of services and training programs to enhance travel for individuals with autism and sensory sensitivities. Over 30,000 Emirates staff will undergo specialized training, ensuring a more accessible and inclusive travel experience. The airline has also introduced sensory guides and neurodiverse-friendly amenities…. Read the full press release
The exclusive partnership brings AI‑powered virtual assistance and dedicated Hilton Reservations and Customer Care support to Be My Eyes users across the U.S. and Canada (IN SHORT) Hilton has partnered with the Be My Eyes app to enhance accessibility for blind and low-vision guests in its U.S. and Canadian hotels. The partnership introduces AI-powered virtual… Read the full press release
150 Accor employees are ready to support athletes at the opening ceremony of the Paris 2024 Paralympic Games Accor has donated 1,000 remote controls to blind and visually impaired athletes and visitors at the Athletes Village and in its hotels Another step towards “Tourisme et Handicap” certification with 400+ Accor hotels committed to the initiative (IN… Read the full press release
(IN SHORT) Vancouver International Airport (YVR) remains committed to fostering accessibility and inclusion through ongoing innovations. Recently, YVR introduced Sign Language video boarding messages in multiple languages, complementing existing audio and visual announcements, and plans to expand Assistive Listening Systems to check-in counters. The Curbside Greeting program offers proactive assistance to travelers from the moment… Read the full press release
British Airways is partnering with SigncodeUK, an organisation dedicated to ensuring equal access to information, products and services for the Deaf and hard-of-hearing community The partnership will mean customers can access key travel information in signed video form, including the airline’s onboard safety briefing via a unique QR code It is estimated that more than 150,000 people… Read the full press release
Luton, UK, 2023-Feb-10 — /Travel PR News/ — London Luton Airport (LLA) and easyJet have hosted an accessibility familiarisation day, providing passengers with both hidden and visual disabilities with an opportunity to experience all aspects of the airport’s end-to-end passenger journey. Underlining London Luton Airport’s commitment to providing a simple, friendly and safe service to… Read the full press release
UNWTO, Fundación ONCE and the Spanish Association for Standardization UNE have advanced efforts to introduce a comprehensive international standard for accessibility across the whole of the tourism sector. Madrid, Spain, 2023-Jan-26 — /Travel PR News/ — At a special session on Seminar on Tourism for All, held at the FITUR 2023 tourism trade fair in Madrid,… Read the full press release
YEG to launch the Hidden Disabilities Sunflower Program to increase accessibility, awareness and compassion for people with invisible disabilities Edmonton, AB, 2022-Oct-20 — /Travel PR News/ — Edmonton International Airport (YEG) strives to create an accessible and welcoming environment for everyone. As part of this commitment to Diversity, Equity and Inclusion, YEG has partnered with Hidden… Read the full press release
WINNIPEG, Manitoba, 2022-Sep-14 — /Travel PR News/ — Each and every traveller is unique, and so are their needs and requirements. To help all those who work at Winnipeg Richardson International Airport better serve passengers, we’ve partnered with Hidden Disabilities Sunflower to bring its globally recognized Sunflower Lanyard program to YWG. Adorned with yellow sunflowers, the green… Read the full press release
London, UK, 2021-Dec-10 — /Travel PR News/ — A partnership between Gatwick Airport and sustainable energy company GRIDSERVE will build the Gatwick Electric Forecourt – an electric charging, net zero equivalent to a petrol station – that will be available to millions of passengers, commuters, staff, local residents and businesses that pass through the airport and its surrounding motorway… Read the full press release
British Airways is working with leading British Sign Language interpreting service to trial new technology that will transform its customer experience for those who use British Sign Language Partnership announced on International Day of People with Disabilities New technology will remove barriers to communication, enabling customers who use British Sign Language to contact the airline… Read the full press release
Madrid, Spain, 2021-May-21 — /Travel PR News/ — The UNWTO Affiliate Members Department, within the framework of the activities of the Working Group on Accessible Tourism, organized the Expert Meeting on Accessible Tourism – Good Practices on Accessible Tourism in Nature Areas at FITUR Next. This event provided a space to recognize the importance of… Read the full press release
Tokyo, Japan, 2020-Oct-27 — /Travel PR News/ — Japan Airlines (JAL) and All Nippon Airways (ANA), under the direct supervision of The Nippon Care-Fit Education Institute, today (Oct 26,2020) announced a new accessibility guideline for customers requesting special assistance at the airport and during flight and airline employees to ensure a safe and accessible journey… Read the full press release
Halifax, N.S., 2020-Jan-22 — /Travel PR News/ — When visiting Halifax Stanfield in 2020, it’s hard to believe the terminal building that exists today is nearly 60 years old. With bright interiors and large windows, modern washrooms and other passenger amenities, Halifax International Airport Authority (HIAA) has made strategic investments over the past two decades that put passenger needs, like accessibility, at the forefront. “We care deeply about making tangible improvements that raise the bar and better serve… Read the full press release
Over 3 million people use the facilities each year Improvements include new lifts from road-level bus stops into the terminals and train station, new pedestrian and wheelchair accessible routes, seating and lighting Measures designed to offer more sustainable public transport options for local people and improve accessibility for those with mobility issues LONDON, UK, 2019-Jul-26… Read the full press release
LITTLE ROCK, Ark,, 2019-May-08 — /Travel PR News/ — The Department of Arkansas Heritage (DAH) is pleased to announce the completion of historic renovations, as well as safety and accessibility improvements, to the historic Jacob Wolf House in Norfork, Arkansas, a property managed by the Arkansas Historic Preservation Program. DAH began its stewardship of the property… Read the full press release
CHICAGO, IL, 2019-Jan-08 — /Travel PR News/ — People with Disabilities (MOPD) have convened a new advisory group aimed at optimizing accessibility features at both O’Hare and Midway International Airports. The Airport Advisory Committee brings together 10 members of government and advocacy groups to seek input from travelers with disabilities and identify opportunities for removing barriers,… Read the full press release
Improving Accessibility at Customer Service Centers in Japan Tokyo, Japan, 2018-Dec-13 — /Travel PR News/ — Japan Airlines announced a new service to improve accessibility for customers using Japanese sign language. (JSL) Starting today (December 11, 2018), JAL will offer video remote interpreting services at select customer service centers in Japan. Overview of Service The JAL… Read the full press release
Top 30 UK airports ranked on accessibility for disabled passengers 16 UK Airports ranked ‘very good’ – up from six airports in last year’s review Birmingham, Gatwick and Stansted have not met CAA expectations Manchester Airport ranked ‘poor’ for the second year in a row BELFAST, Northern Ireland, 2018-Jul-18 — /Travel PR News/ — The UK… Read the full press release
Abu Dhabi Airports committed to ensuring that all facilities best serve all passengers Abu Dhabi, United Arab Emirates, 2013-12-11 — /travelprnews.com/ — As part of Abu Dhabi Airports’ commitment to delivering world-class services for all passengers, Abu Dhabi Airports is further enhancing Abu Dhabi International Airport’s accessibility by offering golf carts to passengers with wheelchairs. The golf… Read the full press release