New Role Expands Company’s Commitment to Transforming the Inflight Customer Experience
MIRAMAR, Fla., 2015-12-8 — /Travel PR News/ — Spirit Airlines announced today the addition of Lania Rittenhouse as Vice President, Inflight Experience. Lania brings nearly two decades in the travel/hospitality industry to Spirit and will lead the company’s Inflight Organization. Starting her new role on December 1, Lania complements Spirit’s leadership team and reinforces its ability to achieve its 2016 strategic growth plans.
“We are very pleased to bring Lania’s tremendous experience in customer satisfaction and organizational leadership to Spirit Airlines,” said John Bendoraitis, Spirit Airlines’ Senior Vice President and Chief Operating Officer. “Her wealth of knowledge will help transform our Inflight customer experience, redefining our service level standards while focusing on the development, growth and success of our Inflight Team.”
Prior to joining Spirit, Lania served as Vice President, Product Development at Carnival Cruise Line and Vice President of Hotel Operations at Norwegian Cruise Line. Most recently, Lania served as President of FleetPro Ocean, a leading independent passenger ship management company. During her career, Lania also held senior positions with Fraser Yachts, Renaissance Cruises and the Cayman Islands Government as Director of Tourism. Lania holds an MBA from the Thunderbird School of Global Management, and a Political Science degree from the University of Florida.
“I’m thrilled to join the Spirit team and take on this exciting new challenge,” said Rittenhouse. “The company’s incredible growth and innovative business model make this role an opportunity of a lifetime. Spirit is reinventing the travel and airline industry, and I’m happy to join the ultra-low fare revolution, while enhancing the Inflight customer experience.”
About Spirit Airlines:
Spirit Airlines (NASDAQ:SAVE) is committed to offering the lowest total price to the places we fly, much lower than other airlines, on average nearly 40% less.* Our customers start with an unbundled, stripped-down Bare Fare™ and get Frill Control™ which allows them to pay only for the options they choose – like bags, seat assignments and refreshments – the things other airlines bake right into their ticket prices. We help people save money and travel more often, create new jobs and stimulate business growth in the communities we serve. With our modern and fuel-efficient all-Airbus fleet, we operate more than 375 daily flights to 56 destinations in the US, Latin America and the Caribbean. Come save with us at www.spirit.com.
*U.S. Department of Transportation statistics
MEDIA NOTE: Spirit aircraft photos and video b-roll are available in the press room section of spirit.com at http://www.spirit.com/Pressrelease.aspx.
Contact: Stephen Schuler
En Español: Brittany O’Dell
SOURCE: Spirit Airlines