- The airline was named ‘Best Seat Comfort’, ‘Best Cabin Service’, and ‘Best Food & Beverage’ in the Airline Passenger Experience Association’s 2020 Global Passenger Choice Awards
- Qatar Airways also named a ‘2020 Five Star Global Airline’ in the APEX Official Airline Ratings™, as voted for by passengers through travel app, TripIt®
DOHA, Qatar, 2019-Sep-11 — /Travel PR News/ — Qatar Airways is thrilled to announce that it has won three out of five global accolades in the 2020 Airline Passenger Experience Association’s (APEX) Passenger Choice Awards, announced at the APEX/IFSA Awards Ceremony held in Los Angeles (LA) on Monday 9 September 2019.
The multi award-winning airline scooped the top global titles for ‘Best Seat Comfort’, ‘Best Cabin Service’ and ‘Best Food & Beverage’, as well as being named a ‘2020 Five Star Global Airline’ in the APEX Official Airline Ratings™ as voted by passengers using the world’s highest-rated travel app, TripIt®.
In June, the national carrier for the State of Qatar recently also set a new record for a single airline in a region after winning four out of six regional Passenger Choice Awards in the Middle East, including ‘Best Overall Carrier in the Middle East’; ‘Best Cabin Service in the Middle East’; ‘Best Food & Beverage in the Middle East’; and ‘Best Seat Comfort in the Middle East’.
Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “To follow our success in the regional Passenger Choice Awards with a further three global APEX accolades is a huge achievement for our airline, and a tribute to the loyalty of our passengers from across the world.
“It is also a testament to the standard of Qatar Airways service that we have been awarded the distinction of being named a ‘2020 Five Star Global Airline’ in the APEX Official Airline Ratings™.
“As we focus on going from strength-to-strength over the coming year, we look forward to building upon this incredible foundation of success and will continue to set the highest of benchmarks to distinguish us from our competitors.”
APEX Chief Executive Officer, Mr. Joe Leader, said: “For the 2020 APEX Official Airline Ratings™ Qatar Airways continues to reach new heights by strongly maintaining its unbroken record as an APEX Five Star Global Airline, as rated by the best source of absolute truth across all cabins: its independently verified passengers.
“In addition, Qatar Airways hit the global APEX Passenger Choice Award trifecta for 2020 Best Cabin Service, 2020 Best Food & Beverage, and 2020 Best Seat Comfort.”
The APEX Passenger Choice Awards and APEX Official Airline Ratings™ are based on passenger feedback gathered through APEX’s partnership with TripIt® from Concur®, the world’s highest-rated travel-organising app. Using a five-star scale, more than one million flights are rated by passengers across nearly 600 airlines from around the world from 1 July 2018 to 30 June 2019. Passengers rate their overall flight experience from one to five stars. On the same screen, passengers are also given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds. The Passenger Choice Awards are independently certified by a professional external auditing company hired by APEX.
Qatar Airways was recently named ‘Airline of the Year’ for the fifth time by the 2019 World Airline Awards, managed by international air transport rating organisation Skytrax. It was also named ‘World’s Best Business Class’, ‘Best Business Class Seat’, and ‘Best Airline in the Middle East’.
The national carrier for the State of Qatar currently operates a modern fleet of more than 250 aircraft via its hub, Hamad International Airport (HIA) to more than 160 destinations worldwide.
The airline has launched a host of exciting new destinations in 2019, including Lisbon, Portugal; Malta; Rabat, Morocco; Davao, Philippines; Izmir, Turkey; and Mogadishu, Somalia. It will also add Langkawi, Malaysia; and Gaborone, Botswana, to its extensive network in October 2019; with Luanda, Angola, joining in March 2020.
Notes to Editors:
About Qatar Airways:
Qatar Airways, the national carrier of the State of Qatar, is celebrating more than 20 years of Going Places Together with travellers across its more than 160 business and leisure destinations on board a modern fleet of more than 250 aircraft. The world’s fastest-growing airline has added a number of exciting new destinations to its growing network this year, including Lisbon, Portugal; Malta; Rabat, Morocco; Davao, Philippines; Izmir, Turkey; and Mogadishu, Somalia; and will add Langkawi, Malaysia; and Botswana, Gaborone later in 2019.
A multiple award-winning airline, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline Awards, managed by international air transport rating organisation Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’ and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. Qatar Airways is the only airline to have been awarded the coveted “Skytrax Airline of the Year” title, which is recognised as the pinnacle of excellence in the airline industry, five times.
Qsuite, a patented Qatar Airways product, features the industry’s first-ever double bed in Business Class, as well as privacy panels that stow away, allowing passengers in adjoining seats to create their own private room, a first of its kind in the industry.
Qatar Airways was the first Gulf carrier to join global airline alliance oneworld, enabling its passengers to benefit from more than 1,000 airports in more than 160 countries, with 14,250 daily departures.
Oryx One, Qatar Airways’ in-flight entertainment system offers passengers up to 4,000 entertainment options from the latest blockbuster movies, TV box sets, music, games and much more. Passengers flying on Qatar Airways flights served by its B787, B777, A350, A380, A319 and select A320 and A330 aircraft can also stay in touch with their friends and family around the world by using the award-winning airline’s on-board Wi-Fi and GSM service.
Qatar Airways proudly supports a range of exciting international and local initiatives dedicated to enriching the global community that it serves. Qatar Airways, the official FIFA partner, is the official sponsor of many top-level sporting events, including the FIFA 2022 World Cup, reflecting the values of sports as a means of bringing people together, something at the core of the airline’s own brand message – Going Places Together.
Qatar Airways Cargo, one of the world’s leading international air cargo carriers, serves more than 60 freighter destinations worldwide via its world-class Doha hub and also delivers freight to more than 160 key business and leisure destinations globally on more than 250 aircraft. The Qatar Airways Cargo fleet includes two Boeing 747-8 freighters, 17 Boeing 777 freighters and five Airbus A330 freighters.
For further information, please contact:
Qatar Airways Group, Corporate Communications Department
Tel: +974 4022 2200
Source: Qatar Airways