- The multi award-winning airline was awarded the prestigious title of ‘Best Overall in the Middle East’ at the 2020 APEX Regional Passenger Choice Awards on 13 November
- Qatar Airways was also recently named a ‘2020 Five Star Global Airline’ at the 2020 APEX Global Passenger Choice Awards, where it scooped three awards for ‘Best Seat Comfort’, ‘Best Cabin Service’ and ‘Best Food and Beverage’
DOHA, Qatar, 2019-Nov-14 — /Travel PR News/ — Qatar Airways is delighted to announce that it has been named as ‘Best Overall in the Middle East’ at the 2020 Airline Passenger Experience Association (APEX) Regional Passenger Choice Awards, held in Singapore on Wednesday 13 November 2019.
The award, which was received by Qatar Airways during the 2020 APEX Asia Awards Ceremony, was voted for by Qatar Airways passengers through the APEX Official Airline Ratings™ system using the world’s highest rated travel app, TripIt™.
This follows the multi award-winning airline’s success at the recent APEX Global Passenger Choice Awards in September, where it earned the title ‘2020 Five Star Global Airline’ and scooped three awards for ‘Best Seat Comfort’, ‘Best Cabin Service’ and ‘Best Food and Beverage’.
Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “The greatest voice and testament to our success is that of our loyal passengers, and to consistently receive the prized Passenger Choice Awards, both at a global and regional level, is a huge honour.
“We are thrilled to have yet further proof that Qatar Airways is the airline of choice for so many across the globe, and we look forward to continue to living up to our role as a ‘2020 Five Star Global Airline’ and welcoming more customers to the Qatar Airways experience.”
APEX Chief Executive Officer, Dr. Joe Leader, said: “Qatar Airways winning the 2020 Passenger Choice Award for Best Airline in the Middle East demonstrates the airline’s steadfast commitment to exceeding customer expectations in every class of service.
“This incredible accomplishment on top of Qatar Airways’ three 2020 APEX Global Passenger Choice Awards illustrates an incredible series of accolades given by verified, validated, and certified customer flights around the globe.”
The APEX Passenger Choice Awards and APEX Official Airline Ratings™ are based on passenger feedback gathered through APEX’s partnership with TripIt™ from Concur®, the world’s highest rated travel-organising app. Using a five-star scale, more than one million flights are rated by passengers across nearly 600 airlines from around the world.
Passengers rate their overall flight experience from one to five stars. On the same screen, passengers are also given the opportunity to provide anonymous ratings in five subcategories: ‘Seat Comfort’, ‘Cabin Service’, ‘Food and Beverage’, ‘Entertainment’ and ‘Wi-Fi’. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds. The Passenger Choice Awards are independently certified by a professional external company hired by APEX.
The world’s fastest-growing airline, Qatar Airways currently operates a modern fleet of more than 250 aircraft via its hub, Hamad International Airport (HIA), to more than 160 destinations worldwide.
In addition its success in the recent APEX global and regional awards, Qatar Airways was named ‘World’s Best Airline’ in the 2019 World Airline Awards, managed by Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’ and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. It is the only airline to have been awarded the coveted ‘Skytrax Airline of the Year’ title, which is recognised as the pinnacle of excellence in the airline industry, five times.
Qatar Airways has added several exciting new destinations to its extensive network this year, including Rabat, Morocco; Izmir, Turkey; Malta; Davao, Philippines; Lisbon, Portugal; and Mogadishu, Somalia; and Langkawi, Malaysia. The airline will add Gaborone, Botswana in 2019 to the growing network, along with Luanda, Angola; and Osaka, Japan, in 2020.
Notes to Editors:
About Qatar Airways:
Qatar Airways, the national carrier of the State of Qatar, is celebrating more than 20 years of Going Places Together with travellers across its more than 160 business and leisure destinations on board a modern fleet of more than 250 aircraft. The world’s fastest-growing airline has added a number of exciting new destinations to its growing network this year, including Rabat, Morocco; Izmir, Turkey; Malta; Davao, Philippines; Lisbon, Portugal; and Mogadishu, Somalia. The airline will add Langkawi, Malaysia and Gaborone, Botswana, in 2019 to its extensive route network along with Luanda, Angola; and Osaka, Japan, following in 2020.
A multiple award-winning airline, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline Awards, managed by international air transport rating organisation Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’ and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. Qatar Airways is the only airline to have been awarded the coveted “Skytrax Airline of the Year” title, which is recognised as the pinnacle of excellence in the airline industry, five times.
Qsuite, a patented Qatar Airways product, features the industry’s first-ever double bed in Business Class, as well as privacy panels that stow away, allowing passengers in adjoining seats to create their own private room, a first of its kind in the industry.
Qatar Airways was the first Gulf carrier to join global airline alliance oneworld, enabling its passengers to benefit from more than 1,000 airports in more than 160 countries, with 14,250 daily departures.
Oryx One, Qatar Airways’ in-flight entertainment system offers passengers up to 4,000 entertainment options from the latest blockbuster movies, TV box sets, music, games and much more. Passengers flying on Qatar Airways flights served by its B787, B777, A350, A380, A319 and select A320 and A330 aircraft can also stay in touch with their friends and family around the world by using the award-winning airline’s on-board Wi-Fi and GSM service.
Qatar Airways proudly supports a range of exciting international and local initiatives dedicated to enriching the global community that it serves. Qatar Airways, the official FIFA partner, is the official sponsor of many top-level sporting events, including the FIFA 2022 World Cup, reflecting the values of sports as a means of bringing people together, something at the core of the airline’s own brand message – Going Places Together.
Qatar Airways Cargo, one of the world’s leading international air cargo carriers, serves more than 60 freighter destinations worldwide via its world-class Doha hub and also delivers freight to more than 160 key business and leisure destinations globally on more than 250 aircraft. The Qatar Airways Cargo fleet includes two Boeing 747-8 freighters, 20 Boeing 777 freighters and five Airbus A330 freighters.
For further information, please contact:
Qatar Airways Group, Corporate Communications Department
Tel: +974 4022 2200
Source: Qatar Airways