ARLINGTON, Va., 2015-12-28 — /Travel PR News/ — Interstate Hotels & Resorts – the leading U.S.-based global hotel management company – proudly announces the 2015 Interstate Housekeeping Awards presented to outstanding teams during the Company’s inaugural executive housekeepers conference, “Clean Sweep 2015”.
Approximately 160 of Interstate’s Executive Housekeepers attended the first ever “Clean Sweep” conference during which 10 new and revised Standard Operating Procedures (SOPs) were launched, in addition to providing over 16 hours of training, resources and support that positively impact hotel performance and guest satisfaction.
“Clean Sweep 2015 was the first of its kind, providing training, strategic direction and best practices for our housekeeping executives,” said Glenn Tuckman, Interstate’s senior vice president of operations and administration. “Through the launch of our SOPs, extensive training and education, the conference will positively impact our executive housekeepers’ leadership results, which directly correlate to increases in associate and guest satisfaction, and ultimately, the bottom line of each of our hotels.”
Awards given during the November conference recognized hotel teams that showed outstanding performance in three areas. The winning hotel teams are:
- Hilton Phoenix Airport, AZ, Overall Excellence in Housekeeping, Full-Service
- Hyatt Place Charlotte/Arrowood, NC, Overall Excellence in Housekeeping, Select-Service
- Hilton Arlington, TX, Top Cleanliness Score, Full-Service
- Hyatt Place Fredericksburg-Mary Washington, VA, Top Cleanliness Score, Crossroads®
- Holiday Inn Express & Suites Ft. Lauderdale-Plantation, FL, Housekeeping 100% Overall Associate Satisfaction
- Quality Inn Midland, TX, Housekeeping 100% Overall Associate Satisfaction
- Courtyard by Marriott Scottsdale North, AZ, Housekeeping 100% Overall Associate Satisfaction
“We are very proud to recognize the superb performance of the hotel teams receiving these awards, and hope to inspire associates’ success throughout Interstate,” said Tuckman.
The conference agenda included an educational component leveraging Interstate’s relationships with vendors and suppliers. In addition, the conference focused on increasing executive housekeepers’ planning, executing and tracking skills in order to positively impact their departments’ productivity, ultimately contributing to the operating results of each hotel.
Known as the global leader in the hotel management industry, Interstate’s relationships and knowledge – shared among brilliant hospitality partners and its unmatched educational curriculum – result in an expansive management team and advanced talent strength worldwide through a 430-hotel portfolio worldwide. Interstate’s unsurpassed talent community translates valuable resources and accumulation of knowledge into a proven track record of associate retention.
About Interstate Hotels & Resorts
Interstate Hotels & Resorts, Inc., a wholly-owned subsidiary of a 50/50 joint venture between subsidiaries of Thayer Lodging Group and Jin Jiang Hotels, is the leading U.S.-based global hotel management company, operating branded full- and select-service hotels and resorts, convention centers and independent hotels worldwide. As of November 2015, Interstate and its affiliates manage nearly 430 hotels with over 76,000 rooms in North America, the UK, Europe, Russia and the CIS, and China, including ownership interest in 32 hotels. In addition, Interstate has executed agreements to manage 35 hotels with 4,500 rooms under construction or development throughout the world. For more information, please visit www.interstatehotels.com. Connect with Interstate at www.linkedin.com/company/interstate-hotels-resorts, www.facebook.com/InterstateHotels, and www.interstatehotels.com/careers.
SOURCE: Interstate Hotels & Resorts, Inc.