Etihad Airways to deploy SAP’s cloud-based solutions across its HR, finance and procurement and supply management function

ABU DHABI, 2015-9-15 — /Travel PR News/ — As part of a company-wide business transformation program, Etihad Airways is deploying SAP’s state-of-the-art, cloud-based solutions across its human resources, finance and procurement and supply management functions.

The technology transformation will enable Etihad Airways to redesign its vital back-office processes entirely, standardise across its subsidiaries and partner airline Air Seychelles, and scale up to support its continued growth.

In the first phase of implementation, the airline has modernised and simplified the recruitment process by introducing new capabilities through SAP’s SuccessFactors.

A new Etihad Airways careers website, with easy-to-use digital functionalities, has been launched to enrich the candidate recruitment experience. Latest features include a fresh layout, job alerts, and integration with the world’s largest professional network, LinkedIn. It also offers real-time visibility on the status of job applications for candidates, hiring managers and recruiters.

The website has gained a lot of interest and within a week of its launch received 160,000 visits and 6,000 job applications. In addition, 14,000 candidates have signed up as Talent Community Members – a new capability that further strengthens Etihad Airways’ global position to recruit the best aviation talent.

Other capabilities that will benefit internal managers include an improved job requisition management process to help track job openings and applicants, new internal and external job posting procedures, standardised job descriptions, and optimised recruitment management and onboarding workflows to attract and engage high-quality candidates.

Mona Walid, Etihad Airways’ Vice President of Talent Acquisition, said: “As Etihad Airways crosses the 25,000 employee milestone and witnesses phenomenal growth, we needed to redesign our recruitment processes to benefit us, our HR team and the 250,000 applicants who apply to work at the airline each year.

“SAP SuccessFactors plays a pivotal role in helping us do this. It will change the way we work for the better, help us maximise the potential of our people, while aiding the growth of our international and UAE national talent pool – which alone is expected to reach 6,000 by 2020.”

Robert Webb, Etihad Airways’ Chief Information and Technology Officer, said: “This deployment reinforces our technology and innovation strategy of connecting Etihad Airways, our partners and ultimately our guests through modern, scalable and sustainable solutions.

“This cloud-based platform will leverage capabilities within the HR function and across our business to increase efficiency, improve information sharing, and promote better cooperation.”

The next phase of the implementation will transform performance management and career development, while offering access to learning and development content across multiple platforms and devices, positively impacting every employee across Etihad Airways and its subsidiaries. 

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About Etihad Airways
Etihad Airways began operations in 2003, and in 2014 carried 14.8 million passengers. From its Abu Dhabi base, Etihad Airways flies to or has announced plans to serve 110 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of 119 Airbus and Boeing aircraft, and more than 200 aircraft on firm order, including 66 Boeing 787s, 25 Boeing 777-X, 62 Airbus A350s and six Airbus A380s.

Etihad Airways holds equity investments in airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways, Virgin Australia, and Swiss-based Darwin Airline, trading as Etihad Regional. Etihad Airways, along with airberlin, Air Serbia, Air Seychelles, Alitalia, Etihad Regional, Jet Airways and NIKI, also participate in Etihad Airways Partners, a new brand that brings together like-minded airlines to offer customers more choice through improved networks and schedules and enhanced frequent flyer benefits.  For more information, please visit:

For more information contact:

Asif Khan, Etihad Airways Corporate Communications
Dir:      +971 (0) 2 511 1543
Mob:    +971 50 812 1364

SOURCE: Etihad