Dubai, United Arab Emirates, 2012-07-30 — /travelprnews.com/ — Travelport, the business services provider to the global travel industry, has today announced a new agreement with Cozmo Travels, a leading travel management company in the Middle East, which has seen comprehensive testing of Travelport’s ground-breaking Universal Desktop begin at the agency this month.
With operations across the UAE, Qatar and Saudi Arabia, the collaboration makes Cozmo Travelport’s first Middle East customer to benefit from the application which streamlines the travel booking process within a single, powerful platform. Through Travelport Universal Desktop, Cozmo will gain access to advanced desktop functionality including the ability to seamlessly combine all components of the travel itinerary and centrally manage profile and policy information, all within the highly configurable desktop.
“In line with our growth plan, we at Cozmo are committed to innovation – not only in relation to the quality of our staff and our training processes, but also the tools available to our front line people,” said Jamal Abdulnazar, General Manager for Cozmo Travels. “The technology we provide agents with is crucial in giving them the ability to respond to clients in a timely manner with a full range of competitively priced products and services.”
“We’re excited to be working with the team at Cozmo on this pioneering project and are confident that Travelport Universal Desktop will take their client service to a new level, bringing a vast range of products into a single platform, increasing productivity, maintaining accuracy and supporting the high standards for which they continually strive,” said Rabih Saab, President and Managing Director, Middle East and Africa, Travelport.
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For more information on Travelport Universal Desktop, please visit: www.travelportuniversaldesktop.com.
About Travelport (www.travelport.com)
Travelport is a broad-based business services company and a leading provider of critical transaction processing solutions to companies operating in the global travel industry.
With a presence in over 170 countries, approximately 3,500 employees and 2011 net revenue of $2.0 billion, Travelport is comprised of the global distribution systems (GDS) business, which includes the Galileo and Worldspan brands and its Airline IT Solutions business.
Headquartered in Atlanta, Georgia, Travelport is a privately-owned company.
Follow Travelport on Twitter at http://twitter.com/Travelport
About Cozmo Travels (www.cozmotravel.com)
Cozmo Travel LLC is a leading UAE based travel company specialized in travel management. The company caters to the needs of independent and corporate traveler alike and offers its consumers ready-made packages as well as customized journeys.
Cozmo Travel LLC is proud to be a member of the Air Arabia Group Family. Air Arabia (PJSC), is a publicly listed company on Dubai Financial Market, it consists of a group of airlines and companies offering travel and tourism services across the globe. The Group started in October 2003 with the launch of Air Arabia and currently holds a portfolio of successful businesses and projects consisting of Air Arabia, Air Arabia -MAROC, Air Arabia –Egypt, Air Arabia – Jordan, Air Arabia Centro hotel, Information System Associates (ISA), Sharjah Aviation Services (SAS), Alpha Flight Services and Alpha Aviation Academy.
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