HMSHost Named Best Overall Restaurateur at AX Awards
(IN SHORT) At the 2025 AX Awards during the 21st annual Airport Experience Conference, HMSHost, a leading global travel dining operator and part of Avolta AG, was awarded Best Overall Restaurateur for its outstanding performance in operations, customer service, creativity, food quality, and marketing. The award underscores HMSHost’s innovative approach to making the travel journey as enjoyable as the destination. Additionally, several HMSHost dining concepts and the Avolta management team at Calgary International Airport were recognized as finalists in various categories, highlighting their commitment to excellence and customer satisfaction in the aviation hospitality sector.
(PRESS RELEASE) NORTH BETHESDA, MD, 2025-Apr-4 — /Travel PR News/ — At the 21st annual Airport Experience Conference in Washington, D.C., HMSHost, a global leader in travel dining and part of Avolta AG, was honored with the title of Best Overall Restaurateur among large operators at the prestigious 2025 AX Awards. This accolade recognizes excellence in every aspect of a restaurateur’s operations—from customer service and creativity to food quality and marketing.
HMSHost was celebrated for its innovative approach to enhancing the travel experience, offering travelers a memorable dining journey that rivals their destination. The award highlights the company’s commitment to placing the traveler at the center of its operations, a dedication that has been acknowledged by industry experts and guests alike.
Steve Johnson, President and CEO, North America, Avolta, commented, “Our team consistently puts travelers first, ensuring that every moment of their journey is exceptional. This award is a true testament to our commitment to service excellence and innovation, and I am incredibly proud of our teams across North America.”
In addition to the overall award, several HMSHost dining concepts received recognition as finalists in multiple categories including Best Bar Experience, Best Quick-Serve Restaurant Concept, Best Local-Inspired Restaurant, and Best Casual Dining Concept. Moreover, the company was acknowledged for its outstanding customer service, while the Avolta team at Calgary International Airport was celebrated as a finalist for Best Local Management Team, thanks to their exceptional dedication to enhancing traveler satisfaction and building lasting trust.
Chris Niergarth, General Manager of Retail and Development at The Calgary Airport Authority, added, “Our local Avolta management team has set a new standard for airport hospitality in Calgary. Their attention to detail and passion for service have created an environment that consistently delights our guests and elevates the travel experience.”
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SOURCE: HMSHost
