names the travel managers who lead the airlines’ digital customer service evolution

MOUNTAIN VIEW, Calif., 2014-03-14 — /Travel PR News/ —, a leading travel press release distribution and news-wire service, runs an initiative aimed at discovering and giving greater exposure to travel industry leaders that stay behind any great achievement and success within the travel and leisure industry.

Travel intelligence company Skift revealed the names of the airlines with best social media customer service based on how prompt they were reacting on their clients’ requests on Twitter. You can find out more about their report over here.

Based on their credible market insight,’s analysts team was able to recognize the leadership of the social media heads and customer relations managers behind the success achieved by those airlines in handling customer service inquiries on social media platforms.

Below is the list of the leading airlines’ customer care managers to be honored as compiled by and according to’s analysts team. Ranking is based solely on the response time indicated in twitter’s replies to the customer’s questions.

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Having one of the industry’s most concentrated readership of high-profile travel execs, managers, influencers and leaders, is now encouraging you to cast your own votes below to name who do you think is the best among them all. Voting closes at the end of June, 2014. A separate press release will then be issued by to announce the ranking according our readership.

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If you have questions, objections, comments or you think someone has been omitted, please let us know at or leave a note in the comments below.

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