Category Archives: Travel Tech

Japan Airlines partners with Accenture to pilot AI-enhanced service at Narita and Haneda Airport

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Introduces Voice Recognition Service to Speed Up and Improve Check-in Experiences at Narita and Haneda Airport Tokyo, Japan, 2019-Mar-12 — /Travel PR News/ — Japan Airlines (JAL) is working with Accenture (NYSE: ACN) on a new service that applies artificial intelligence (AI) to answer passenger requests at the airline’s check-in counters. The service assesses what check-in… Read the full press release

British Airways completed the installation of dozens of hosted bag-drop machines at Heathrow’s Terminal 5

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More than 70 machines now in action at Heathrow Terminal 5  Automated bag-drop machines speed up the process of checking in a bag, while hosts are on hand to ensure airline’s high standard of customer service  Part of the airline’s continued £6.5 billion investment to enhance customer experience LONDON, UK, 2019-Mar-12 — /Travel PR News/… Read the full press release

Dallas Fort Worth International Airport first to purchase veriScan as airport-wide biometric aircraft boarding solution

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Dallas Fort Worth International Airport first to purchase veriScan as airport-wide biometric aircraft boarding solution Washington, D.C., USA, 2019-Mar-08 — /Travel PR News/ — The Metropolitan Washington Airports Authority announced Monday that Dallas Fort Worth International Airport (DFW) recently awarded it a contract for implementation of an Airports Authority-designed biometric screening system known as veriScan™. The… Read the full press release

Travelport launches global campaign to improve awareness and use of the DPNA SSR code to give more support to passengers with intellectual disabilities

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Campaign allied to the Special Olympics World Summer Games 2019 targets greater use of the DPNA Special Service Request code1, used to alert airlines when a traveler has an intellectual or developmental disability and needs assistance Company discovered exceptionally low use of the code across the world in 2018 Poll of travel agents revealed just… Read the full press release

TravelClick extends its Guest Management Solutions (GMS) with the addition of Demand360 to its Campaign Advisor toolkit

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Hoteliers using TravelClick’s Guest Management Solutions and Demand360® can identify the most valuable time periods to run campaigns. NEW YORK, NY, 2019-Mar-07 — /Travel PR News/ — TravelClick, an Amadeus company, today (March 5, 2019) announced it is extending its Guest Management Solutions (GMS) with the addition of Demand360 to its Campaign Advisor toolkit. Building… Read the full press release

South African Airways (SAA) Voyager launches its own SAA Voyager Mobile Application

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JOHANNESBURG, SOUTH AFRICA, 2019-Mar-06 — /Travel PR News/ — South African Airways (SAA) Voyager has launched its own SAA Voyager Mobile Application.  This means that the transactional experience for Voyager members is now in the palm of members’ hand with easy navigation whilst on the go. The current SAA Mobile App only displays a customer’s status… Read the full press release

SAA Voyager announces partnership with Uber

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JOHANNESBURG, SOUTH AFRICA, 2019-Mar-06 — /Travel PR News/ — SAA Voyager has partnered with Uber to introduce a new payment option for Voyager members who now have the option to use their SAA Voyager Miles to pay for their Uber rides in South Africa with just a few taps. This partnership allows both companies jointly… Read the full press release

Sustainability, digitalization and mobility highlighted at The 4th edition of the UNWTO Euro-Asian Mountain Tourism Conference

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Madrid, Spain, 2019-Mar-06 — /Travel PR News/ — The 4th edition of the UNWTO Euro-Asian Mountain Tourism Conference (2-5 March 2019, Berchtesgaden, Germany) highlighted the need for collective efforts in overcoming current challenges that mountain destinations are facing to adapt to new consumer trends and market changes, to address seasonality by diversifying tourism products in an… Read the full press release

ITB Berlin: First ITB Virtual Reality Lab to highlight the prospects for VR and AR in tourism

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First ITB Virtual Reality Lab at the World’s Leading Travel Trade Show – In Hall 10.2 experts highlight the prospects for VR and AR in tourism and offer an insight into the latest technologies and projects – Visitors can explore ITB Berlin with Pokémon GO Berlin, Germany, 2019-Feb-28 — /Travel PR News/ — Virtual Reality instead of… Read the full press release

Emirates introduces new navigation technique that enhances safety and results in more efficient operations

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Dubai, UAE, 2019-Feb-27 — /Travel PR News/ — Emirates Flight Operations has developed a new navigation technique that allows the airline to carry additional cargo into Kabul International airport. The innovative missed-approach procedure developed by the airline has replaced an older technique that required cargo bound for Kabul to be offloaded in Dubai during low-cloud… Read the full press release

SITA 2019 Passenger IT Insights: shows that in 2018, 44% of passengers sailed through automated passport control, a jump from 21% in 2017

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Use of automated passport control nearly doubles and passenger satisfaction is up too Dublin, Ireland, 2019-Feb-27 — /Travel PR News/ — Airline passengers are using automated technology for passport checks at double the rate recorded in 2017 and are more satisfied when doing so too. This is according to the SITA 2019 Passenger IT Insights, co-sponsored by… Read the full press release

VisitBritain and Scandinavian Airlines (SAS) to boost inbound tourism to Britain through digital campaign

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National tourism agency VisitBritain has launched a digital campaign with Scandinavian Airlines (SAS) to boost inbound tourism to Britain. LONDON, UK, 2019-Feb-25 — /Travel PR News/ — The £150,000 campaign, which kicks off today, Friday 22 February, will run for five weeks in Denmark, Norway and Sweden, to promote travel to Britain and drive visitor… Read the full press release

Worldwide Flight Services appoints Mike Duffy and Mike Simpson EVP Innovation and EVP Americas respectively

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Worldwide Flight Services (WFS) has announced new leadership roles for two of its most senior executives in the Americas to strengthen its global network. Paris, France, 2019-Feb-25 — /Travel PR News/ — Mike Duffy and Mike Simpson will become Executive Vice President Innovation and Executive Vice President Americas respectively, reporting to Craig Smyth, CEO of WFS. Mike Duffy will use his… Read the full press release

The AARP Travel Center Powered by Expedia launches new platform for booking group hotels

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Bellevue, WA, 2019-Feb-23 — /Travel PR News/ — The AARP Travel Center Powered by Expedia is proud to announce the launch of a new platform for booking group hotels.  AARP Members now have the ability to book and manage group hotel reservations of nine or more hotel rooms at groups.expedia-aarp.com. This new feature provides fast quotes… Read the full press release

Expedia Partner Solutions launches new elite program for EPS’ top technology partners from around the world

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Bellevue, WA, 2019-Feb-22 — /Travel PR News/ — Expedia Partner Solutions (EPS) is today (Feb 20, 2019) announcing its Certified Technology Partner Program, an elite program for EPS’ top technology partners from around the world. The program will provide increased resource investment from EPS to further expand their technology partners’ business –and become one of EPS’ most… Read the full press release

Avis Budget Group provides corporate travel managers insight into their program’s performance thru new online portal Business Intelligence

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New customer portal provides corporate travel managers with full transparency to rental behavior to save costs and better manage the rental program PARSIPPANY, N.J., 2019-Feb-20 — /Travel PR News/ — Avis Budget Group, Inc. (NASDAQ: CAR) today (Feb. 19, 2019 ) announced Business Intelligence (BI), an online portal complete with rental summary dashboards, rich visualizations and detailed reports… Read the full press release

Dolphin Dynamics announces partnership with CRUISEHOST Solutions

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LONDON, UK, 2019-Feb-20 — /Travel PR News/ — Dolphin Dynamics  and CRUISEHOST Solutions, operator of the leading European booking systems for cruises,  announced their partnership today (19th February 2019). As of now Dolphin Dynamics has taken over the distribution of the two CRUISEHOST products: CRUISEA (for agency use) and CRUISEC (for online sales) in the… Read the full press release

Sausalitos Holding GmbH now relies on the purchasing platform Sourcify.net for its procurement activities

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First customer from the system gastronomy Implementation in around 40 restaurants in 3 months Nearly 100 trained users of the platform Process streamlining for decentralized use Comprehensive data security and policy compliance Frankfurt am Main, Germany, 2019-Feb-15 — /Travel PR News/ — Fresh cocktails, good food and a lot of fun are part of the… Read the full press release

Zurich Airport’s take-off and landing procedures to be switched to modern satellite-based navigation methods

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ZURICH, Switzerland, 2019-Feb-15 — /Travel PR News/ — Over the coming months, the take-off and landing procedures at Zurich Airport are to be switched to modern satellite-based navigation methods. As a result, the conventional “VOR Trasadingen” navigation system will be gradually decommissioned until February 2020. The conventional aviation navigation system VOR (Very High Frequency Omni-Directional Range)… Read the full press release

Qantas presents an immersive virtual reality representation of its new First Lounge at Singapore Changi Airport

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Sydney, Australia, 2019-Feb-15 — /Travel PR News/ — Qantas is using virtual reality (VR) in the development of its new First Lounge at Singapore Changi Airport, which is set to open at the end of 2019. Industrial designer David Caon and his team have created an immersive virtual reality representation of the design concept, providing a… Read the full press release

Star Alliance announces partnership with Skyscanner

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Refresh of staralliance.com features new look and improved functionality for customers Frankfurt, Germany, 2019-Feb-14 — /Travel PR News/ — Star Alliance, the world’s largest airline alliance, has partnered with Skyscanner, the world’s travel search engine, to allow travellers visiting the Star Alliance website to search for flights, view airfares and book them directly with its member… Read the full press release

WTTC and IBMATA partner to enhance border security with biometric technology

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LONDON, UK, 2019-Feb-13 — /Travel PR News/ — The World Travel & Tourism Council (WTTC) and the International Border Management & Technologies Association (IBMATA) announce a partnership to promote safe, secure and seamless travel across international borders making best use of new and emerging technology, while enhancing border security. WTTC represents the global private sector of… Read the full press release

JAL Ground Service invests in innovative gear to support airport personnel

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Tokyo, Japan, 2019-Feb-12 — /Travel PR News/ — JAL Ground Service Co., Ltd. (JGS), known for providing airport ground services in Japan and ATOUN Inc., a company known for creating wearable robotic devices, today announced that JGS will purchase and implement the innovative gear to support airport personnel. JGS announced an order for 20 ATOUN MODEL… Read the full press release

British Airways introduces a new section of its ba.com website to help customers manage their bookings, re-booking, refunding or changing their flights

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LONDON, UK, 2019-Feb-12 — /Travel PR News/ — As part of its £6.5bn investment for customers, British Airways has launched a new section of its ba.com website to help customers change their bookings and find out more about their consumer rights if their journey doesn’t go to plan. Carrying around 125,000 customers on up to 800… Read the full press release

Shannon Airport rolls out secure global wifi roaming service eduroam

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Shannon, Ireland, 2019-Feb-08 — /Travel PR News/ — Shannon Airport has recorded another first after rolling out eduroam – the secure global wifi roaming service for the international research and education community. Over 1 billion authentications happen every year on eduroam, which securely connects students, staff, and researchers around the world to the Internet, enabling them… Read the full press release

oneworld to roll out new app capabilities and alliance-branded and managed airport lounges this year

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NEW YORK, NY, 2019-Feb-06 — /Travel PR News/ — oneworld® is making it even easier for travellers to fly across its 1,100-destination global network by harnessing the power and convenience of digital technology and rolling out alliance-branded and managed airport lounges later this year. The alliance’s member airlines will progressively from this year offer the ability,… Read the full press release

Singapore Airlines unveils its new digital innovation lab, KrisLab

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Singapore, 2019-Feb-01 — /Travel PR News/ — Singapore Airlines has today (29 January 2019) formally opened its new digital innovation lab, known as KrisLab, as part of the SIA Group’s significant investment programme aimed at making it the world’s leading digital airline. The unveiling of KrisLab is in line with the Airline’s Digital Innovation Blueprint which… Read the full press release

RwandAir extends partnership with Amadeus to support plans of expanding its network and fleet

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Kigali, Rwanda, 2019-Feb-01 — /Travel PR News/ — RwandAir, the national carrier of the Republic of Rwanda, is pleased to announce its expansion through its partnership with Amadeus, a world class passenger service solution, to adopt technology that will allow its customers to benefit from improved efficiency, a better experience and increased convenience. This is in… Read the full press release

2019 Booking.com Technology Playmaker Award finalists announced

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NEW YORK, NY, 2019-Jan-30 — /Travel PR News/ — Today (1.29.19), Booking.com announced the finalists for the second edition of the Booking.com Technology Playmaker Awards with the United States leading all other participating countries in award finalists. Introduced in September 2017, the awards are dedicated to recognizing and celebrating women working across the world who are disrupting their fields using technology. The… Read the full press release

IATA to focus on Disrupters and Enablers to Aviation Security at the 2019 AVSEC World Conference, Miami, 26-28 February

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Geneva, Switzerland, 2019-Jan-28 — /Travel PR News/ — The International Air Transport Association (IATA) announced that “Disrupters and Enablers to Aviation Security” will be the theme for the 2019 AVSEC World Conference (Miami, 26-28 February). “Innovations in security screening technology, passenger processing and risk management have contributed to improvements in aviation security and the customer experience…. Read the full press release