(IN SHORT) Vienna Airport has been named “Best Airport Staff in Europe 2025” by Skytrax, making it the top-rated airport team for the fifth time in its history. Awarded based on extensive passenger evaluations that highlighted high levels of friendliness, efficiency, and a strong team culture, the accolade was presented during the Passenger Terminal Expo… Read the full press release
Tag Archives: service excellence
ONYX Hospitality Group Shines at Traveller Review Awards 2025, Securing Top Chain-Level Recognition
(IN SHORT) ONYX Hospitality Group has achieved significant recognition at the Traveller Review Awards 2025, where 26 of its properties were honored for excellence. The awards, hosted by Booking.com, celebrate the Group’s commitment to outstanding guest experiences across key markets including Thailand, China (with Hong Kong), Malaysia, and Laos. Additionally, the Group has received an… Read the full press release
Emirates Unveils New Uniform for Premium & VIP Passenger Services Team at Dubai International Airport
(IN SHORT) Emirates has introduced a new uniform for its Premium & VIP Passenger Services team, designed to reflect the luxury and sophistication associated with high-profile travelers. The uniform, which shares elements with the airline’s cabin crew attire, includes A-line skirt suits, chic pant suits, and tailored three-piece suits for men, all in warm sand… Read the full press release
Worldwide Cruise Terminals recognized with SME Award for service excellence by Hong Kong’s Chartered Institute of Logistics & Transport
HONG KONG, 2018-Jul-02 — /Travel PR News/ — Worldwide Cruise Terminals (WCT), manager and operator of Hong Kong’s Kai Tak Cruise Terminal, has won the Chartered Institute of Logistics & Transport in Hong Kong’s (CILT) SME Award for service excellence. In 2017, WCT handled more passengers than the three other Pearl River Delta cruise terminals combined – a total of 780,000 passengers or… Read the full press release