Hapag-Lloyd employs SITA Omnichannel Services to improve collaboration and communication with customers

Geneva, Switzerland, 2021-Mar-23 — /Travel PR News/ — Global ocean carrier Hapag-Lloyd has placed SITA’s Contact Center platform at the heart of its ambitious plan to be ranked number one for customer service in the freight and shipping sector within the next five years. Hapag-Lloyd also wants to increase the collaboration between employees during and… Read the full press release