Tag Archives: aviation market

Virgin Atlantic Joins IATA PaxInsight to Enhance Customer Experience Benchmarking Across Trans-Atlantic Travel

Posted on by

(IN SHORT) The International Air Transport Association has expanded its IATA PaxInsight passenger satisfaction benchmarking programme by adding Virgin Atlantic’s trans-Atlantic routes to the survey. PaxInsight measures customer satisfaction across more than 60 travel attributes, covering the passenger journey from booking and check-in to flight comfort and arrival. The programme allows participating airlines to benchmark… Read the full news article

ITA Airways Set to Become Fully Integrated Lufthansa Group Airline After New Share Acquisition Deal

Posted on by

(IN SHORT) Deutsche Lufthansa AG plans to increase its ownership stake in ITA Airways from 41 percent to 90 percent through the acquisition of an additional 49 percent shareholding valued at 325 million euros. The transaction, expected to close in the first quarter of 2027 pending regulatory approvals, represents a major step toward the full… Read the full news article