- easyJet is celebrating the birthday of their oldest employee, cabin crew member, Pam
- Pam has flown over 4,500 flights for the airline, serving 800k passengers, over a career spanning 20 years
- easyJet has appointed Pam as their over 45s recruitment ambassador, to inspire more great cabin crew candidates to come forward
- The initiative from the airline builds on its successful recruitment campaign encouraging more over 45’s to consider becoming cabin crew, which has delivered a 10% increase in crew members over 45 and a 160% rise over the age of 60 since 2022
London, UK, 2023-Jul-08 — /Travel PR News/ — ‘Nana Pam’ is flying high at the age of 73 and has become one of Britain’s oldest cabin crew members.
It was on an easyJet flight to Madrid 20 years ago that former hairdresser Pam Clark picked up a recruitment advertisement and was inspired to make her childhood dream come true – at the age of 53.
The grandmother, soon to become a great-grandmother, but known as ‘Nana Pam’ to her regular passengers, is now flying the flag for over 45’s to take advantage of easyJet’s drive to recruit career changers.
With 20 years of loyal service, Pam has welcomed an estimated 800,000 passengers on board 4,500 flights and as she turns 73 this week she is easyJet’s oldest employee.
Among those taken under her wing have been premiership footballers, TV stars, and a precious trombone needing its own seat.
When Pam showed up for her first day of training, despite her initial fears that she would stand out among younger colleagues, she found herself welcomed into a team from all walks of life and her exceptional customer service and people skills, saw her thrive in what turned out to be her longest career of all.
Pam is now helping easyJet to encourage other over 45s to follow their dreams just as she did, in her newly appointed role as a recruitment ambassador.
The new initiative from the airline builds on its successes over the past year in its commitment to diverse recruitment, as since the launch of the recruitment campaign last year have seen a 10% increase in crew members over 45 applying.
Research by easyJet in 2022 found that 78% of parents, aged 45 and over, wanted to take on a new challenge once their children fly the nest. Over half (57%) of the 2,000 British adults aged over 45 who were surveyed, said they hoped to find a career they were truly passionate about now their children were not dependent on them.
Pam celebrated with an easyJet plane shaped cake with her likeness on top and a framed photograph of her completing her recruitment training.
She said “My advice to anyone over the age of 45 thinking about applying for a role as cabin crew at easyJet would be to go for it. When I applied for the role 20 years ago I knew that my age and experience meant I had something really valuable to offer.
“Nowadays, I’m meeting more and more colleagues like me who have made a brave career change later in life. Don’t be afraid!
“My favourite part of the job has been meeting passengers from all over the world and giving them the most enjoyable travel experience possible. I’m proud to work at a company that puts people first.”
Jane Storm, Group People Director at easyJet said:
‘At easyJet we put people at the heart of everything we do. We’re incredibly proud to have Pam on our team and she is a testament to our warm and welcoming cabin crew, who have a passion for great customer service. We would encourage people of all ages who share our passion to come on board and with Pam’s 73rd birthday just around the corner, we’re hopeful she will inspire even more talented people to join us in the future. “
For more information about a career as cabin crew sign up here https://careers.easyjet.com/cabin-crew/ to be notified when roles become available.
easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe’s primary airports, with great value fares and friendly service.
easyJet flies on more of Europe’s most popular routes than any other airline and carried more than 69 million passengers in 2022 – with 9.5 million travelling for business. The airline has over 300 aircraft on nearly 1000 routes to more than 150 airports across 35 countries. Over 300 million Europeans live within one hour’s drive of an easyJet airport.
easyJet aims to be a good corporate citizen, employing people on local contracts in eight countries across Europe in full compliance with national laws and recognising their trade unions. The airline supports several local charities and has a corporate partnership with UNICEF which has raised over £16m for the most vulnerable children since it was established in 2012.
The airline joined the UN-backed Race to Zero in November 2021 and has published its roadmap to net zero carbon emissions by 2050, with a focus on new technology and the ultimate ambition to achieve zero carbon emission flying across its entire fleet, which the airline is working on together with its partners including Airbus, Rolls-Royce, GKN Aerospace, and Cranfield Aerospace Solutions. The roadmap also features a combination of fleet renewal, operational efficiencies, airspace modernisation, Sustainable Aviation Fuel and carbon removal technology. Additionally, it includes an interim carbon emissions intensity reduction target of 35% by 2035 (versus 2019). Since 2000, the airline has already reduced its carbon emissions per passenger, per kilometre by one-third through continued fleet renewal, efficient operations and aiming to fill most of its seats.
Innovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers.