Atlanta, 2013-02-21 — /travelprnews.com/ — Travelport, the business services provider to the global travel industry, today announces a new long-term GDS and technology services agreement with Martin Travel, LLC, western Virginia’s leading leisure and business travel services provider. Through the agreement, Martin Travel has gained access to end-to-end travel management technologies, and comprehensive GDS content and services from Travelport as its primary technology provider and partner.
“Our excellent conversion experience to Travelport, combined with Travelport’s suite of travel management solutions, is delivering on Travelport’s promise to help us reengineer for greater functional efficiency. It’s a true partnership,” said Kelly Fitzgerald, key accounts manager, Martin Travel. “Our consultants are up and running on Travelport Smartpoint App exclusively, an impressive desktop tool that’s driving productivity at the heart of our operations. We are streamlining processes and seeing improved response times to client requests, and this alone is helping us focus more on what we do best – provide specialized and highly personalized traveler services.”
Martin Travel uses a portfolio of Travelport solutions to strategically serve its leisure and business travel clients through innovative technologies and rich content-rich platforms:
- Travelport Smartpoint App™ uses XML to infuse Martin Travel desktops with dynamic and interactive technology, including point-and-click navigation and graphical user interfaces, to lead travel consultants through the most efficient workflows and booking processes.
- Rearden Personal Assistant™ from Travelport is a fully integrated online travel booking and corporate travel management solution. Martin Travel joins over 5,000 other customers and over 50 travel management companies globally, currently using the end-to-end solution.
- Travelport Cruise & Tour™ is a Web-based leisure shopping and booking system that provides Martin Travel’s leisure consultants with real-time access to travel packages from the world’s leading cruise lines and tour operators.
- Travelport Flight Select App is an automated tool that e-mails flight options to Martin Travel clients to foster more informed travel choice and accelerate purchase decisions.
- Scriptwriter Plus equips the agency with standard and customized scripts that increase travel consultant speed and productivity, and reduce errors by automating repetitive tasks.
- Custom Check is the point-of-sale quality control tool that automates compliance with unique corporate and agency travel policies, and makes flight ticketing fast and accurate.
“Travelport welcomes Martin Travel to our customer community and we are committed to delivering unrivaled service and support as they continue their growth and leadership role in the southeastern United States,” said Scott Hyden, Travelport managing director, The Americas.
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About Travelport (www.travelport.com)
Travelport is a broad-based business services company and a leading provider of critical transaction processing solutions to companies operating in the global travel industry.
With a presence in over 170 countries, approximately 3,500 employees and 2011 net revenue of $2.0 billion, Travelport is comprised of the global distribution systems (GDS) business, which includes the Galileo and Worldspan brands and its Airline IT Solutions business. Headquartered in Atlanta, Georgia, Travelport is a privately owned company.
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About Martin Travel (www.martintravel.com/)
Martin Travel, LLC, was founded in 1978 in Salem, Virginia, by Dr. Tom Martin, then athletic director at Roanoke College. When founded, Martin Travel was strictly for business travel but soon added cruises and other leisure travel. Over the past 32 years it has grown to be the largest supplier of leisure travel in western Virginia with offices in Roanoke, Martinsville and Blacksburg, Virginia, and continues to be the leading business travel firm in the area. Martin Travel is also western Virginia’s only Virtuoso® member, the travel industry’s leading luxury travel network.
Media Contacts
Travelport
Jill Brenner
Senior Director
Corporate Communications, The Americas
Travelport
jill.brenner@travelport.com
Phone: 1.973.753.3110