Nairobi, 2015-1-12 — /Travel PR News/ — National carrier Kenya Airways, today opened an ultramodern retail shop at the populous Nairobi’s downtown Tearoom in a bid to deepen its sales catchment base.
The new Shop is expected to ease access on Sales & Ticketing services, address customer inquiries and sales of KQ Holiday packages to the thousands of Small to medium scale traders who rely on the Middle East and Asian source markets to feed the regional market.
While presiding over the opening ceremony, Kenya Airways Managing Director and Chief Executive Officer Mbuvi Ngunze stated the airlines commitment to reach out to its guest’s level conveniently by spreading its tentacles to all market segments.
“Tearoom is a prime location, accessible and a central point for a large number of small-scale entrepreneurs in town. This shop will therefore offer opportunities to traders for direct interaction with our staff and this will enable provision of tailored made services to this market segment.” said Mbuvi.
The Shop targets traders from Kamukunji, Ngara and the general town centre who trade in goods from household items and stationery to car accessories and mobile phones sourced from Middle East, Asia and Far East which form the destinations of choice for small-scale entrepreneurs in Nairobi.
Mbuvi added that the new shop underlines the importance of engaging with customers on a daily basis and that the outlet makes perfect business sense for Kenya Airways and its entrepreneur passenger.
“The expansion of our sales shop network is a major component of our ongoing initiatives to reach out to our customers, improve their experience as well as grow our revenue” He said
Kenya Airways will be flying the state of the art Dreamliners in addition to offering competitive prices, baggage allowances of up to 50ks, direct flights for traders to Dubai, Bangkok, Guangzhou and reliable, convenient connections beyond and across Asia and Far East The downtown shop is the seventh for Kenya Airways, spread across major towns in Kenya in a quest to take services closer to its clientele.
About Kenya Airways
Kenya Airways, a member of the Sky Team Alliance, is a leading African airline flying to 65 destinations worldwide, 38 of which are in Africa and carries over three million passengers annually. It continues to modernize its fleet with its 37 aircraft fleet being one of the most modern in Africa and includes its flagship B787 Dreamliner aircrafts. The on-board service is renowned and the lie-flat business class seat on the wide-body aircraft is consistently voted among the world’s top 10. Most recently it has scooped top awards at the Africa Investor (Ai) Tourism Investor Awards and was declared the Business Airline of the Year in Africa. Kenya Airways takes pride for being in the forefront of connecting Africa to the world and the World to Africa through its hub at the new ultra-modern Terminal 1A at the Jomo Kenyatta International Airport in Nairobi. For more information, please visit www.kenya-airways.com. For further information: Kenya Airways Corporate Communications on Tel: +254-20-6422290| Web: www.kenyaairways.com.