London, 2013-02-15 — /travelprnews.com/ — South East England regional agent Go Travel has become the latest travel company to deploy Dolphin’s point of sale tool. With over thirty staff across its five locations, the technology roll-out has enabled Go Travel to implement a single business-wide selling system accessing low-cost, charter and GDS-sourced flights, accommodation wholesalers and car-rental suppliers.
The point of sale module now forms an integral part of Go Travel’s Dolphin technology platform. Streamlining booking processes by providing seamless access to customer and supplier profiles, a dynamic pricing engine and eliminating the need to manually transfer data between front and back-office.
In addition to accessing hundreds of airlines via Amadeus and consolidator JTA, Go Travel will benefit from direct connections with their twelve preferred accommodation and car-rental suppliers. Removing the need for frontline staff to manually book, track and modify bookings via multiple supplier websites, with all of functions now completed via a single, integrated point of sale application.
Commenting Mike Roberts, Director at Go Travel said, “We’ve been working successfully with Dolphin’s back-office technology since 2005. Deploying an end-to-end Dolphin system was a natural next step for us and a move which has helped to radically streamline our booking processes and, as a direct result, enhance the service we offer to customers”.
Roberto Da Re, CEO at Dolphin Dynamics added, “We’re very pleased Go Travel has chosen to extend our long-standing relationship by investing further in Dolphin. Our point of sale booking solution continues to be one of our main focuses in terms of product investment. This has included working closely with customers to introduce a wide range of enhancements to Dolphin’s user interface and greatly extending the number of 3rd-party travel suppliers connected to our booking engine. This investment will continue in 2013”.