Alaska Airlines Rolls Out More Power Outlets at its Major Hubs

Making flying easier for our wired customers during the holidays

SEATTLE — 2012-11-22 — /travelprnews.com/ — Alaska Airlines is powering up customer waiting areas at its major airports with electrical outlets that make it easier for travelers with electronic devices. At its airport gates in Anchorage, Portland and Seattle, the airline just finished installing 200 additional electrical outlets, each of which includes a 120-volt receptacle and two USB ports.

Power outlets in gate areas are also available at Alaska Airlines’ new Terminal 6 at Los Angeles International Airport and at Sacramento, San Francisco and San Jose airports, and the carrier plans to add outlets to more of its major airports.

“The project is part of our ongoing effort to improve the travel experience for our customers,” said Joe Sprague, Alaska Airlines’ vice president of marketing. “Additional power outlets at our gates—coupled with other recent enhancements for keeping customers connected, such as our new mobile apps, enhanced mobile website and inflight Wi-Fi—are just a few of the ways Alaska Airlines is making flying easier.”

In addition to its mobile apps for iPhone/iPod and Android devices, Alaska Airlines has in the past year:

• Launched a new mobile website, m.alaskaair.com, which allows travelers to purchase tickets; view and choose/change seats; check in and obtain an electronic boarding pass; and check flight status, schedules, and upgrade and standby lists; among other features.

• Unveiled “Flight Status On the Go,” a text messaging tool that allows customers to text 252752 (ALASKA) for current flight status information, including city pairs, arrival and departure times, and gate information.

• Partnered with the Transportation Security Administration (TSA) to offer Pre-Check, an expedited security screening, for eligible travelers at select airports.

Editor’s note: A high-resolution photo is available for download in the Alaska Airlines Newsroom image gallery at www.alaskaair.com/newsroom.

Alaska Airlines, a subsidiary of Alaska Air Group (NYSE: ALK), together with its partner regional airlines, serves 95 cities through an expansive network in Alaska, the Lower 48, Hawaii, Canada and Mexico. Alaska Airlines has ranked “Highest in Customer Satisfaction Among Traditional Network Carriers” in the J.D. Power and Associates North America Airline Satisfaction StudySM for five consecutive years from 2008 to 2012. For reservations, visit www.alaskaair.com. For more news and information, visit the Alaska Airlines newsroom at www.alaskaair.com/newsroom.

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