Queenstown Airport introduces new sensor technology to provide real-time wait time information to passengers

Queenstown , New Zealand, 2018-Aug-27 — /Travel PR News/ — New sensor technology has been introduced at Queenstown Airport this winter which aims to enhance the customer experience by providing real-time wait time information to passengers as well as streamlining the airport’s operations. To assist with smooth passenger flow as volumes increase, the airport has partnered… Read the full press release

London City Airport introduces real-time Feedback Now system to improve passenger experience

Passengers can express their level of satisfaction with the London City Airport experience by pressing ‘emoji’ buttons at 16 different locations in the terminal The cutting edge Feedback Now technology sends data to airport staff as-it-happens, including alerts via text message to help allocate resources effectively No other UK airport has this real-time functionality –… Read the full press release