Qatar Airways wins four out of six 2019 Airline Passenger Experience Association’s (APEX) Passenger Choice Awards

• The airline was named ‘Best Overall Carrier in the Middle East’, ‘Best Cabin Service in the Middle East’, ‘Best Food & Beverage in the Middle East’, and ‘Best Seat Comfort in the Middle East’
• Qatar Airways swept four out of six awards in the highly competitive Middle East category – an all-time record for a single airline in a region

DOHA, Qatar, 2019-Jun-26 — /Travel PR News/ — Qatar Airways is thrilled to announce that it has won four out of six 2019 Airline Passenger Experience Association’s (APEX) Passenger Choice Awards, an all-time record for a single airline in a region. Qatar Airways was named ‘Best Overall Carrier in the Middle East’, ‘Best Cabin Service in the Middle East’, ‘Best Food & Beverage in the Middle East’, and ‘Best Seat Comfort in the Middle East’, at a ceremony that took place in Istanbul, Turkey.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said:  “We are thrilled to have swept four out of the six APEX Passenger Choice awards in the Middle East category, and we extend our sincere thanks to our many loyal passengers who have voted for us. To have been recognised for excellence across so many key categories is a tremendous achievement for Qatar Airways, and is proof of the great heights to which we have soared during the past year. This accomplishment sets a new benchmark for the airline going forward, and we renew our commitment to continuing to innovate to offer our passengers the very finest experience when they fly.”

APEX Chief Executive Officer, Mr. Joe Leader, said: “With more than a million verified passenger votes counted for the 2019 Official Airline Ratings and Passenger Choice Awards, Qatar Airways received an overwhelmingly positive response by passengers around the globe.  In addition to being a 2019 APEX Five Star Global Airline, Qatar Airways earned the 2019 Passenger Choice Award for the ‘Best Airline in the Middle East’.  That is an amazing accomplishment in one of the most competitive regions in the world.  Qatar also achieved a record number of Passenger Choice Awards by also winning the 2019 Middle East Awards for ‘Best Cabin Service’, ‘Best Food & Beverage’, and ‘Best Seat Comfort’. The innovation and level of care that Qatar Airways has invested into constantly improving passenger experience has resonated strongly in the airline’s success and is a positive leadership influence on our industry.”

The APEX Passenger Choice Awards are based on passenger feedback gathered through APEX’s partnership with TripIt® from Concur®, the world’s highest-rated travel-organising app. Using a five-star scale, more than one million flights are rated by passengers across nearly 500 airlines from around the world from 1 July 2017 – 31 June 2018. Passengers rate their overall flight experience from one to five stars. On the same screen, passengers are also given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds. The Passenger Choice Awards are independently certified by a professional external auditing company hired by APEX.

Qatar Airways is one of the world’s fastest-growing airlines, with a modern fleet of more than 250 aircraft flying to business and leisure destinations across six continents. As part of its continued expansion plans, Qatar Airways plans a host of exciting new destinations throughout 2019, including Mogadishu, Somalia and Langkawi, Malaysia, as well as many more.

Notes to Editors:

About Qatar Airways: 

Qatar Airways, the national carrier of the State of Qatar, is celebrating more than 20 years of Going Places Together with travellers across its more than 160 business and leisure destinations on board a modern fleet of more than 250 aircraft. The world’s fastest-growing airline has added a number of exciting new destinations to its growing network this year, including Lisbon, Portugal; Malta; Rabat, Morocco; Davao, Philippines; Izmir, Turkey; and Mogadishu, Somalia; and will add Langkawi, Malaysia, later in 2019.

A multiple award-winning airline, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline Awards, managed by international air transport rating organisation Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’ and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. Qatar Airways is the only airline to have been awarded the coveted “Skytrax Airline of the Year” title, which is recognised as the pinnacle of excellence in the airline industry, five times.

Qsuite, a patented Qatar Airways product, features the industry’s first-ever double bed in Business Class, as well as privacy panels that stow away, allowing passengers in adjoining seats to create their own private room, a first of its kind in the industry.

Qatar Airways was the first Gulf carrier to join global airline alliance oneworld, enabling its passengers to benefit from more than 1,000 airports in more than 160 countries, with 14,250 daily departures.

Oryx One, Qatar Airways’ in-flight entertainment system offers passengers up to 4,000 entertainment options from the latest blockbuster movies, TV box sets, music, games and much more. Passengers flying on Qatar Airways flights served by its B787, B777, A350, A380, A319 and select A320 and A330 aircraft can also stay in touch with their friends and family around the world by using the award-winning airline’s on-board Wi-Fi and GSM service.

Qatar Airways proudly supports a range of exciting international and local initiatives dedicated to enriching the global community that it serves. Qatar Airways, the official FIFA partner, is the official sponsor of many top-level sporting events, including the FIFA 2022 World Cup, reflecting the values of sports as a means of bringing people together, something at the core of the airline’s own brand message – Going Places Together.

Qatar Airways Cargo, one of the world’s leading international air cargo carriers, serves more than 60 freighter destinations worldwide via its world-class Doha hub and also delivers freight to more than 160 key business and leisure destinations globally on more than 250 aircraft. The Qatar Airways Cargo fleet includes two Boeing 747-8 freighters, 16 Boeing 777 freighters and five Airbus A330 freighters.

For further information, please contact:

Qatar Airways Group, Corporate Communications Department
Tel: +974 4022 2200
Email:  qrmedia@qatarairways.com.qa

Source: Qatar Airways

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