Dublin, Ireland, 2021-Dec-03 — /Travel PR News/ — Aer Lingus has announced that it will update its ‘Book with Confidence’ policy for bookings until 31st of January 2022, to allow customers with upcoming bookings on any fare type to change their travel dates free of charge up to two hours before they travel* and as many times as they wish.
The airline’s market leading policy, initially introduced last year, continues to help customers navigate through the changing travel restrictions, giving customers confidence to plan trips with the added reassurance that they can change their travel plans at no extra cost.
Bill Byrne Senior Vice President of Global Sales for Aer Lingus said:
“Our Book with Confidence Policy is one of the most compelling reassurance offers in the market. The update to our policy will provide even more last-minute flexibility and gives our customers additional confidence, knowing they won’t lose money if their travel plans change.”
The existing flexible booking policy** continues to be available on all bookings post 31st January up until 30th September 2022.
Aer Lingus is also encouraging all customers due to travel to use the VeriFLY app, which allows them to very easily upload their travel documents and have them checked and approved before they leave for the airport.
The airline has also introduced an interactive tool on aerlingus.com which allows Aer Lingus customers to search destinations and retrieve up-to-date tailored travel information based on their specific circumstances including vaccination status and testing requirements.
For more information on Aer Lingus’ flexible booking options please visit aerlingus.com.
Notes to editor
*A fare difference may apply.
**Aer Lingus Book with Confidence Policy
Aer Lingus has extended its ‘Book with Confidence’ policy which allows all customers travelling with the airline to change their travel dates free of charge (note: a fare difference may apply) and as many times as they wish.
- For travel between now and end January 2022 customers can change bookings up until 2 hours before check-in
- For travel after 31 January to 30 September 2022– existing policy of change up to 7 days prior to travel date will apply
The flexible booking policy is available on all bookings up until 30th September 2022. Most fares also include the option to exchange for a guaranteed voucher up to 14 days before travel. In addition, those who booked Advantage, Flex, Business or Business Flex fares have the option of a cash refund if they decide not to travel.
New Covid-19 testing requirements apply from Friday 3rd December
All passengers travelling to Ireland, including transit passengers and people arriving from Great Britain, are required to show evidence of a negative Covid-19 test.
Those that are fully vaccinated or recently recovered from COVID-19 complete a pre-departure Antigen test within 48 hours of departure or complete a pre-departure RT-PCR test within 72 hours of departure
Those that are not fully vaccinated must complete a pre-departure RT-PCR test within 72 hours of departure .
Both electronic and paper receipts are accepted and must contain the following information: date and time of the test; and verification that the customer has completed the test (e.g. name and date of birth).
The existing testing exemptions for testing requirements continue to apply (e.g. children under 12 years of age remain exempt from these testing requirements)
Source: Aer Lingus