London City Airport Sees Record Growth with 3 Million Passengers in 2022, Plans for Further Improvements in 2023

Passenger volumes up 318% on 2021 Amsterdam, Edinburgh and Zurich the top 3 routes 2022 also an award-winning year for LCY, including the title of Best UK Airport from the Telegraph and Conde Nast With major upgrades to the airport experience underway, LCY expects to welcome closer to 4 million passengers this year London, UK,… Read the full press release

British Airways introduces improvements to its customer experience as part of its commitment to sustainability

British Airways is making improvements to its customer experience and reinforcing its commitment to put sustainability at the heart of its customer journey The airline is introducing new plant-based menus across its lounges, removing single-use plastic bottles, installing water stations and offering colleagues training in sustainability A premium pre-Covid meal service will be re-introduced in Club… Read the full press release

Ryanair unveils its latest customer care improvements

DUBLIN, Ireland, 2019-Feb-18 — /Travel PR News/ — Ryanair, Europe’s No.1 airline, today (14 Feb) unveiled its 2019 customer care improvements, delivering ‘More Choice, Lower Fares & Great Care’ to its 152m customers. The latest customer care improvements include: Lowest Fares – find a cheaper fare within 3 hours, get paid the difference plus €/£ 5 MyRyanair… Read the full press release

Brussels Airport implements number of improvements as a result of its ‘Join the BRU Crew’ project

BRUSSELS, Belgium, 2017-Feb-16 — /Travel PR News/ — Free drop-off zone, improved signage and more check-in locations: the first initiatives to come out of Brussels Airport’s ‘Join the BRU Crew’ survey. Last summer, Brussels Airport launched the ‘Join the BRU Crew’ project, aimed at collecting feedback from travellers on what they feel is going well… Read the full press release