(IN SHORT) Dolphin Dynamics, a leading travel technology company, has introduced an automated booking capture module to streamline accommodation bookings made through the Expedia Travel Agent Affiliate Program (TAAP). This module simplifies the process of handling Expedia TAAP bookings, enhances efficiency, and reduces manual entry errors for travel companies using the Dolphin back-office platform. It allows users to quickly capture and update bookings from the Expedia TAAP website, ensuring that the latest information is reflected in the Dolphin platform.
(PRESS RELEASE) LONDON, United Kingdom, 2023-Dec-12 — /Travel PR News/ — Leading travel technology company Dolphin Dynamics has introduced a tool that simplifies the process of handling Expedia Travel Agent Affiliate Program (TAAP) accommodation bookings. This new module enhances efficiency, data quality and accuracy for travel companies using the Dolphin back-office platform.
Users can effortlessly capture bookings made on the Expedia TAAP website, saving time and reducing the chances of manual entry errors. Loading data using the booking capture module takes only a few seconds, and it automatically adds the required vendor details into the Dolphin platform. The tool can even re-capture bookings that have been cancelled or updated, such as changes in dates or room types, ensuring that the latest information is always reflected in the Dolphin platform.
“We are excited about this strategic agreement with Dolphin Dynamics, which we believe will create efficiencies for our travel partners,” said Robin Lawther, VP of Expedia TAAP. “We continuously strive to enhance and simplify the experience for travel agent partners and, through this API integration, Dolphin Dynamics clients can now easily access and manage their Expedia TAAP bookings.”
Gareth Pilkington from Osprey Holidays, one of the first customers to adopt the new module, commented, “The Expedia TAAP booking capture has been well received by all our reservations team as it speeds up the booking process, makes the documents more accurate and helps them get on to the next enquiry and booking more quickly. It is a welcome addition to our workflow.”
Mark Standage, Manager of Automation Development at North America Travel Service also explained how they’ve benefitted from the new tool, “Having seen our business with Expedia TAAP grow in a big way we were grateful to get access to the Expedia import tool with Dolphin. We find that it improves the speed and accuracy of loading hotel segments. Use of the pricing engine in conjunction with this tool also aids with loading of the commission due.”
Dolphin Dynamics MD, Chuck Richardson said: “We are constantly looking at ways to make regular tasks easier and more efficient for our customers. Streamlining the job to seamlessly import Expedia TAAP bookings without manual entry effort also helps ensure quality and consistency of data for Dolphin users.”
About Dolphin Dynamics:
Dolphin Dynamics specialises in developing integrated information solutions for tour operators, travel agents and TMCs. Since our first product release in 1996, we have installed our software at a wide array of client sites, from large multi-branch organisations to small niche businesses. Dolphin Dynamics’ worldwide clients include: Destination 2, Dawson & Sanderson, USAirtours, Osprey Holidays, Diversity Travel, Carrier, Baldwins Travel, Profil Rejser (DK), Azure Collection and Oasis Travel.
About Expedia Group:
Expedia Group, Inc. brands power travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travellers. Our organisation is made up of three pillars: Expedia Product & Technology, focused on the group’s product and technical strategy and offerings; Expedia Brands, housing all our consumer brands; and Expedia for Business, consisting of business-to-business solutions and relationships throughout the travel ecosystem.
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