Accor anticipates more than 70% of its global network will reopen by the start of July

Paris, France, 2020-Jun-05 — /Travel PR News/ — With the easing of lockdown measures in many destinations, the number of hotels open for business within the Accor network, a global leader in Hospitality, marks a resumption of activity in several of the hospitality industry’s markets in May, with a steady increase in the number of hotels reopening their doors in June. Accor anticipates that more than 70% of its global network will reopen by the start of July. In recent weeks, Accor has also seen renewed interest in travel demand, with hotel reservations doubling. In France, 900 of the Group’s 1,573 hotels are now open, representing more than 50% of its properties. Following recent government announcements, this trend is expected to continue.

Flexibility and guarantee

In order to provide guests with greater flexibility during this unprecedented period, ALL-Accor Live Limitless has extended its cancellation policy and ensures its customers the possibility to keep their benefits related to their status and points.

With ALL-Accor Live Limitless, guests who have booked a flexible rate can cancel in full free of charge up to the day of their scheduled arrival. As a general rule, guests who have booked a non-flexible rate directly on the reservation site for a stay until June 30, 2020 can change their reservation to a future date (within the next 18 months) at the same hotel or receive a voucher for the full value of their stay for later use.

Improved safety and rules

With the vital support of its owners, Accor has implemented additional measures to ensure the safety and wellbeing of guests and employees in each of its destinations. Accor’s ALLSAFE label has been developed with the support of Bureau Veritas, an internationally recognized leader in inspection, certification and laboratory testing services. ibis budget Marseille l’Estaque, ibis Laon and hotelF1 Louviers were the first to display this label within the French network. Numerous certifications are in progress in our establishments throughout France in order to guarantee our guests the highest level of safety and hygiene.

What does this mean in terms of new protocols in the hotel?
A few illustrative examples of a classic experience:
Front office:

–      Payment by card to be encouraged,
–      Redesign of the lobby and cleaning stepped up at all critical contact points with increased frequency

–      New cleaning procedures incorporating health & safety measures,
–      Implementation of contact point cleaning and disinfection procedure,
–      Breakfast: adaptation of the buffet and creation of an in-room or take-away continental option
–      Kitchen: setting up of a dedicated double-door goods delivery area , social distancing in the kitchen, new cleaning and disinfection protocol.

Destinations and getaways

It is now possible to discover new, more local properties only a few kilometers from your home. Do you want to get away from it all? MGallery hotels in Sables d’Olonne and Dinard are now ready to welcome those who long for a breath of sea air, as are ibis Styles Saint Gilles-Croix-de-Vie and Mercure Bastia Biguglia. For those wishing to visit their loved ones while enjoying a city break, Sofitel Paris Baltimore, Novotel Monte-Carlo and Novotel Lyon Confluence will be delighted to welcome them. And if you are planning a trip slightly further afield for business, Pullman hotels in Roissy CDG, Marseille and Toulouse Aéroport, as well as ibis hotels in Roissy CDG and Alésia Montparnasse, and ibis Styles Lyon Pardieu are already fully operational. Many other destinations are there to be discovered on the booking site ALL.

Like many other establishments, the Pullman Paris Tour Eiffel opened its terrace on June 2nd. With a breathtaking view of the Iron Lady, it is the ideal place to meet and share, once again, unique moments with family, friends or colleagues. Further north of the capital, the Mercure Paris-batignolles is just a few minutes’ walk from the charming Batignolles district, and its patio is the ideal place to have breakfast or a drink.

For those who wish to live their passions wherever they are, ALL continues to offer exclusive and inspiring content on its Instagram and Facebook accounts with #ALLTogether. At home, at work or on the road, ALL offers the opportunity to discover new experiences through international partners and ambassadors.


And because the pandemic is not over, Accor Solidarity, the Group’s endowment fund, has decided to partner with the Institut Pasteur to support its research and initiatives to combat Covid-19. The ALL program has made it possible for its members to use their Reward points to support this initiative – all donations made to Accor Solidarity will be paid in full to the Institut Pasteur and will be matched by Accor.

Safety, flexibility, a best price guarantee, and a wealth of destinations: Accor gives you the opportunity to book your next trip today with confidence.


Accor is a world-leading augmented hospitality group offering unique and meaningful experiences in 5.000 hotels, resorts, and residences across more than 110 destinations. With an unrivalled portfolio of brands from luxury to economy, Accor has been providing hospitality savoir-faire for more than 50 years.

Beyond accommodations, Accor enables new ways to live, work, and play with Food & Beverage, nightlife, wellbeing, and co-working brands. To drive business performance, Accor’s portfolio of business accelerators amplifies hospitality distribution, operations, and experiences. Guests have access to one of the world’s most attractive hotel loyalty programs.

Accor is deeply committed to sustainable value creation, and plays an active role in giving back to planet and community. Planet 21 – Acting Here endeavors to act for “positive hospitality”, while Accor Solidarity, the endowment fund, empowers disadvantaged people through professional training and access to employment.

Accor SA is publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACRFY). For more information visit or become a fan and follow us on Twitter and Facebook.


Charlotte Thouvard
SVP Group External Communications
Tel: +33 1 45 38 19 14

Line Crieloue
Corporate Executive Director
Group External Communications
Tel: +33 1 45 38 18 11

Angélique Cambon
Communication Manager
Tel: +33 1 45 38 15 24

Source: Accor