Tag Archives: Roberto Castiglioni

Heathrow hosts first of a series of events to promote accessible air travel to persons with disabilities

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First Heathrow Open Day will welcome passengers with disabilities on a tour of Terminal 5 Prospective passengers will view Heathrow’s assistance options, ask questions, offer suggestions and grow their confidence before they fly   New CAA Airport Accessibility Report acknowledges Heathrow’s improvements in its customer service for persons with disabilities LONDON, UK, 2018-Jul-17 — /Travel… Read the full press release

Heathrow announces £23 million investment to improve travel experience of passengers with disabilities and mobility restrictions

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Airport and airline partners invest £23 million in new contract with partner OmniServ to improve passenger service for those living with disabling conditions or mobility restrictions New services launched include lanyards for passengers with hidden disabilities, new specialised signage to identify special assistance areas, and an on-demand service for British Sign Language translators Revamped service… Read the full press release