Tag Archives: Melanie Burnley

London City Airport’s quality of assistance for disabled passengers rated “good” in CAA’s Airport Accessibility Report 2016/17

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LONDON, 2017-Aug-15 — /Travel PR News/ — The UK Civil Aviation Authority (CAA) has improved its rating of London City Airport’s quality of assistance for disabled passengers, recognising its provision of help as “good” in the Airport Accessibility Report 2016/17, published today (Friday 11 August). It follows several measures introduced by London City in the… Read the full press release

London City Airport introduces real-time Feedback Now system to improve passenger experience

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Passengers can express their level of satisfaction with the London City Airport experience by pressing ‘emoji’ buttons at 16 different locations in the terminal The cutting edge Feedback Now technology sends data to airport staff as-it-happens, including alerts via text message to help allocate resources effectively No other UK airport has this real-time functionality –… Read the full press release

London City Airport launches state-of-the-art full-body scanner to hasten passenger security screening and detection

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LONDON, 2016-Oct-15 — /Travel PR News/ — London City Airport (LCY) has successfully introduced a state-of-the-art millimetre-wave full-body scanner which will help further increase the speed of security screening and detection at the airport. The Quick Personnel Security scanner R&S QPS200 from Rohde & Schwarz completes a scan in a matter of seconds and automatically detects potentially… Read the full press release

London City Airport becomes the first UK airport to play music for passengers as they go through main security search area

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In a first for UK airports, London City Airport has started playing a mixture of ambient electronica and upbeat acoustic music to passengers as they go through the airport’s main security search Ed Sheeran’s songs have received the most positive reaction from passengers and staff Music psychologist from The University of Sheffield says that the… Read the full press release