Tag Archives: innovative service

Cathay Group Wins 15 Awards, Including Third Consecutive Grand Award, at 2025 Customer Service Excellence Awards

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(IN SHORT) Cathay Group was honored with 15 awards, including the prestigious Grand Award for the third consecutive year, at the 2025 HKACE Customer Service Excellence Awards. The airline’s achievements highlight its commitment to providing exceptional customer service and demonstrate the excellence of its service teams across various departments, including Inflight Services, Airport Services, Customer… Read the full news article

Avani+ Fares Maldives Resort Introduces Ambaa Adventure: A Floating Dhoni Experience Serving Handcrafted Island Cocktails to Overwater Villas

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(IN SHORT) Avani+ Fares Maldives Resort has launched the Ambaa Adventure, a first-of-its-kind service that brings a traditional Maldivian dhoni directly to guests’ overwater pool decks to serve handcrafted cocktails and mocktails. Operating every Monday, Wednesday, and Friday from 4:00 pm to 6:00 pm, the service is exclusively available to guests staying in the resort’s… Read the full news article