Steigenberger comes out on top in the 2012 German Service Champions rankings

2012-10-26 — / — Frankfurt-based Steigenberger Hotels and Resorts have emerged as the overall winner out of 1,256 companies evaluated in the 2012 Service Champions rankings for all branches in Germany.

Current service values for in excess of 150 companies in the tourism segment had already been surveyed in June 2012, when Steigenberger Hotels and Resorts were awarded first places in the tourism segment and in the Premium Hotels category.

Service Champions is Germany’s most extensive service ranking system. Every year, it evaluates more than 1,000 companies in over 100 branches from a customer point of view. Customers of the respective companies are asked for their assessment of the service they have received. Service Champions is an initiative launched by the Cologne-based analysis company Service­Value GmbH in conjunction with the Goethe University of Frankfurt/ Main and the daily newspaper DIE WELT.