Hilton Expands Grubhub Partnership to Over 2,600 Hotels for Enhanced Guest Convenience
Guests at Hampton by Hilton, Tru by Hilton, and Spark by Hilton can satisfy their cravings and order essentials from the Grubhub Marketplace
(IN SHORT) Grubhub and Hilton have expanded their partnership to include on-demand delivery services at over 2,600 Hampton by Hilton, Tru by Hilton, and Spark by Hilton properties. Guests can access Grubhub’s Marketplace of 375,000+ merchants via a QR code and enjoy a complimentary month of Grubhub+ for added benefits. Building on the success of a prior rollout at Homewood Suites and Home2 Suites, this collaboration offers hotel guests enhanced convenience for food, grocery, and essential item deliveries directly to their rooms.
(PRESS RELEASE) CHICAGO and MCLEAN, Va., 2024-Dec-13 — /Travel PR News/ — Grubhub Onsite and Hilton are deepening their partnership to enhance guest convenience by offering on-demand food, grocery, and essential item delivery at over 2,600 Hampton by Hilton, Tru by Hilton, and Spark by Hilton properties. This collaboration allows guests to easily access Grubhub’s Marketplace, which features more than 375,000 merchants, by scanning a QR code in their hotel. Guests can also enjoy a complimentary month of Grubhub+ membership, providing benefits such as $0 delivery fees, reduced service charges, and 5% cashback on pickup orders.
This expansion builds on the success of the Grubhub Onsite program launched at Homewood Suites by Hilton and Home2 Suites by Hilton in 2023, where orders to Hilton properties more than doubled. Sunday has proven to be the most popular day for orders, with guests requesting a variety of items ranging from meals like pad thai and caesar salad to everyday essentials such as phone chargers, cold medicine, and nail polish remover. The partnership now adds even greater flexibility for travelers staying at Hilton properties to meet their unique needs.
“Expanding our partnership with Hilton is a reflection of the strong demand for convenient, affordable delivery among hotel guests,” said Rob DelaCruz, Vice President and General Manager, Grubhub Onsite. “Whether it’s a local comfort meal, groceries, or last-minute essentials, we’re committed to supporting Hilton guests with seamless access to the items they need.”
Bill Duncan, Senior Vice President and Global Category Head for All Suites and Focused Service Brands at Hilton, added, “At Hilton, we strive to make every guest’s stay as comfortable and convenient as possible. By expanding our Grubhub Onsite partnership to include Hampton, Tru, and Spark properties, we’re elevating our amenities and ensuring guests have access to the items they want during their stay.”
This partnership reflects Hilton’s ongoing commitment to enhancing the guest experience through innovative solutions that cater to modern travelers. Guests at participating hotels can now enjoy a wider range of dining and convenience options, all delivered directly to their rooms.
For more information about Grubhub Onsite, visit the official site.
About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,300 properties and over 1.25 million rooms, in 138 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No.1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 200 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
About Hampton by Hilton
As the No. 1 ranked lodging franchise for the last 15 years by Entrepreneur®, Hampton by Hilton — including Hampton Inn by Hilton and Hampton Inn & Suites by Hilton — serves quality-driven and value-conscious travelers at more than 3,000 properties in 41 countries and territories around the globe. The brand continues to lead its segment by providing guests with high quality, thoughtfully designed accommodations and amenities, such as modern, spacious rooms and free hot breakfast featuring the signature Hampton Waffle. Hampton by Hilton is committed to delivering an exceptionally friendly and authentic service all backed by the 100% Hampton Guarantee™. Experience a positive stay at Hampton by Hilton by booking at hampton.com or through the or through the industry-leading Hilton Honors app.Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Hampton by Hilton at stories.hilton.com/hampton, and follow the brand on Facebook, Instagram and X. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Hampton by Hilton at stories.hilton.com/hampton, and follow the brand on Facebook, Instagram and X.
About Tru by Hilton
Tru by Hilton is a game-changing hotel brand with more than 270 open locations across the Americas, providing guests with a consistent, fun experience at an affordable price. Spirited, simplified and grounded in value, Tru by Hilton is designed for cross-generational appeal. Efficiently designed modern guestrooms feature rolling desks, oversized windows for natural light and bright, spacious bathrooms. Guests can enjoy complimentary hot breakfast at the Top It breakfast bar, featuring a signature automatic pancake maker. Premium snacks, light meal options and single-serve wine and beer are available for purchase at the 24/7 Eat. & Sip. market. Experience a positive stay at Tru by Hilton by booking at trubyhilton.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Tru by Hilton at stories.hilton.com/trubyhilton, and follow the brand on Facebook, Instagram and X.
About Spark by Hilton
Spark by Hilton is a premium economy hotel brand at the intersection of value and consistency. Spark provides a reliable and comfortable stay with friendly service for every guest, all at an accessible price. Spark hotels provide a welcoming sense of arrival with colorful accent walls and inspiring artwork. The public spaces provide multi-functional seating, from communal tables to rocking chairs, and guest rooms are comfortable and relaxing with simple, streamlined furniture. In the morning, travelers can enjoy a complimentary signature bagel bar and premium coffee. Spark’s groundbreaking impact on the hotel industry is credited with Hilton’s recognition as one of Fast Company’s 2024 Most Innovative Companies. Experience a positive stay at Spark by Hilton by booking at sparkbyhilton.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about at Spark by Hilton at stories.hilton.com/spark.
About Grubhub
Grubhub is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.
Source: Hilton Hotels & Resort
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